12 Reviews
Write a Review12 Reviews of Ruben Torres
October 14, 2023
Service has gotten way way better over the last year or two ! Keep it up ! two ! Keep it up ! More
Other Employees Tagged: Christian Povsic, Paula Bean, Armando Veitia, Alejandro Diez, Akhnaton Gomez, Felix Noguera, Jose Perez
October 14, 2023
Very good service. Professional staff and attention. Definitely would recommend. Did not miss work because they got my car ready early in the morning. Professional staff and attention. Definitely would recommend. Did not miss work because they got my car ready early in the morning. More
Other Employees Tagged: Carlos Blanco, Paula Bean, Armando Veitia, Alejandro Diez, Akhnaton Gomez, Felix Noguera, Jose Perez
August 04, 2023
Paula and the whole dealer team… the best, always go the extra mile to resilve any issues with my ram. Love to get oil change and tire rotation here because they are fast and reliable extra mile to resilve any issues with my ram. Love to get oil change and tire rotation here because they are fast and reliable More
Other Employees Tagged: Hugo Monterroso, Paula Bean, Armando Veitia, Alejandro Diez, Akhnaton Gomez, Felix Noguera, Jose Perez
July 22, 2023
They was very nice and respectful, they explain me everything , the appointment was very fast everything , the appointment was very fast More
Other Employees Tagged: Carlos Blanco, George Ruiz, Paula Bean
July 04, 2023
Good service, I was there without an appointment and was attended very quickly. Everyone was so attentive and nice. attended very quickly. Everyone was so attentive and nice. More
Other Employees Tagged: Paula Bean, Armando Veitia, Alejandro Diez, Akhnaton Gomez, Felix Noguera, Jose Perez
June 26, 2023
Pleasant stress free purchase. Truck was delivered clean, and the salesman went over all the equipment with me. Truck was delivered clean, and the salesman went over all the equipment with me. More
Other Employees Tagged: Hector Collado, Elizabeth Sanchez, Jesus Palacios, Matthew Lagares
March 23, 2023
48 hour minimum hold time for diagnostic is unheard of, anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rota anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rotated as asked, add a rental you gave me makes NO financial sense. Mind you the lack of communication form both your service advisor and service manager is just absolutely asinine. Just in overall a horrid experience and I will NEVER go back here again. Had to call FCA corporate to resolve my issues, which they did. More
Other Employees Tagged: Hector Collado, Felipe Francisco, Hugo Monterroso, Armando Veitia, Alejandro Diez, Akhnaton Gomez, Felix Noguera
November 17, 2022
I would love too acknowledge all staff at how amazing and polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that reall polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that really deserve the best forthcoming, Paula is extremely knowledgeable & helpful regarding everything and anything pertaining my vehicle & other vehicles of interest. She is tentative, kind, & very patient. She is one of kind & I am grateful too come across her path. We need more people like her!! Another key individual is Hugo M, an absolute sweetheart & always eager to help any & all ways possible! He has Very expansive knowledge of vehicles & all round dealership needs. Last but not least, Smiley!! He is efficient and has the fundamentals down to a T. Approachable, funny & always makes me feel welcomed! Thank you all for your help & I look forward too seeing you all soon! - Nathalie Hernandez (: More
Other Employees Tagged: Hugo Monterroso, Paula Bean, Armando Veitia, Alejandro Diez, Akhnaton Gomez, Felix Noguera, Jose Perez , Smiley!!! 5 stars!!
November 01, 2022
The worst experience ever. It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off becaus It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off because I had not heard anything from the dealer or service person to find out my vehicle wasn’t even looked at (mind you, this is my working vehicle). Not only they took almost 2 months to have ready but they probably have the worst customer service skills I’ve ever seeing. I got tired of calling day after day asking just to speak with some one and decided to drive 45 minutes to their location. The Director of the service department tells me not to worry that he will help me with this, to find out he will later do the same and not answer phone calls or return them. I’m a very patient person and I found it extremely unprofessional how this whole thing was handle, long story short DO NOT take your car this dealer to get fix unless you want to deal with the hassle. More
Other Employees Tagged: Anthony Tamarit, Christian Povsic, Armando Veitia, Alejandro Diez, Akhnaton Gomez, Felix Noguera, Jose Perez
July 21, 2022
Service is outstanding and the personal is very attentive. Truck was Service quickly done .waiting area is great and all personal is polite attentive. Truck was Service quickly done .waiting area is great and all personal is polite More
Other Employees Tagged: George Ruiz