Ruby King | Page 48

Our experience began with James, the salesman that we worked with. There were several errors made in paperwork that involved several rounds of emails and price changes that I was not happy with. That worked with. There were several errors made in paperwork that involved several rounds of emails and price changes that I was not happy with. That being said, we then were working with Ruby King who could not have been more professional, and my only regret is that she was not our primary contact. Ruby was always responsive to either email or phone calls immediately. She was friendly, answered all my questions. She took care of all the dealings involved with getting the new car my insurance policy. When we arrived to take possession of the car, Ruby went and sat with use and went over all the settings and things we needed to know about the car. Prestige should value her wisely. More

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Ruby made the buying experience pleasurable rather than a pressure situation. She listened to what I wanted and was responsive to my inquiries. She took care of all the details including contacting the insur pressure situation. She listened to what I wanted and was responsive to my inquiries. She took care of all the details including contacting the insurance company to switch over my insurance. She followed up after the sale and made me feel like a valued customer. More

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I walked into the Mini dealership on Monday not knowing what to expect. Seeing all these small brightly colored cars - I was completely out of my element. I was introduced to Ruby shortly after my arrival what to expect. Seeing all these small brightly colored cars - I was completely out of my element. I was introduced to Ruby shortly after my arrival - a super fun, super low pressure associate. I was just there to get some general information about the brand, but the whole time I felt like Ruby genuinely wanted me to have a positive experience - whether I left with a car or not. Ruby answered all of my questions, and took me on a test drive. Once I was finished driving, we sat down and worked some numbers which were unfortunately still higher than I what I was comfortable with. I decided to leave the dealership, but 1 hour later Ruby called me with a better offer for my trade... for a Mini that had MORE options than the one I originally was looking at! How she worked this awesome deal so quickly, still amazes me. Needless to say 3 days later I picked up my new All4 Paceman and I love it. Ruby is the best car associate I have ever worked with, and I will certainly be calling her once my lease is up! More

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Ruby is AMAZING. I came in yesterday for a service Ruby is AMAZING. I came in yesterday for a service call on my 2010 MINI lease... and spur-of-the-moment decided to turn it in that day and get a n Ruby is AMAZING. I came in yesterday for a service call on my 2010 MINI lease... and spur-of-the-moment decided to turn it in that day and get a new MINI. I was fortunate enough to be paired up with Ruby, who helped me find just the right program and car to fit my needs, and made me feel that I was an important and valued customer. She was kind, knowledgeable, attentive, and took the time to assess my needs and then come up with the perfect options for me. I've been with Prestige Mini since 2004, and there were a few years in this time frame that I felt the customer service had lagged and I was feeling discouraged, but Ruby has restored my trust and gave me an experience I'll never forget. Thank you Ruby and Prestige Mini!! :) Catherine More

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Ruby is fantastic. She's never pushy, always accommodating, and extremely knowledgeable. I'm new to leases and the new car world and was very intimidated before going into the dealership. Ruby p accommodating, and extremely knowledgeable. I'm new to leases and the new car world and was very intimidated before going into the dealership. Ruby put me at ease and made the entire thing an extremely pleasant experience. I highly recommend contacting her if you're looking into Mini. She's made me a loyal mini driver. More

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Ruby was great!!! I just came in to the dealership unannounced and she dropped whatever she was doing to accommodate me. I showed up around 4:30 P.M. and by 7:30 P.M, I was in my new 2013 Paceman. She unannounced and she dropped whatever she was doing to accommodate me. I showed up around 4:30 P.M. and by 7:30 P.M, I was in my new 2013 Paceman. She answered all my questions and she was not pushy. Prior to coming in, Ruby was answering questions for my wife over the phone, my wife commented that she very nice and helpful. Therefore, that motivated me to drop by. This is my 4th mini with this dealer. I highly recommend them. Lastly, if at all possible, try to get Ruby to handle your needs. Thanks Ruby. More

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Ruby was the only person to respond to an email that i had sent to multiple dealerships looking to lease a mini. She was quick in responding and let me know what was available so I didn't drive 30 minute had sent to multiple dealerships looking to lease a mini. She was quick in responding and let me know what was available so I didn't drive 30 minutes for nothing. She made the whole experience a pleasure and was very conscience of my time constraints. Very pleased with my new mini, More

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Ruby King is the best! Painless experience in buying a car. Mini Ramsey changed my perception in buying cars. Friendly knowledgable sales people. They also own a Mini. Thanks ruby for the wonderful exper car. Mini Ramsey changed my perception in buying cars. Friendly knowledgable sales people. They also own a Mini. Thanks ruby for the wonderful experience. More

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Thank you Ruby for the great experience! It was a pleasure having you as an advisor. If you are looking for a new/used mini, Ruby is the right person to go to. pleasure having you as an advisor. If you are looking for a new/used mini, Ruby is the right person to go to. More

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We saw ruby several months ago looking for a used mini. We test drove and liked the mini. We gave ruby our requirements as far as the options we were looking for. She called us from time to time and we lo We test drove and liked the mini. We gave ruby our requirements as far as the options we were looking for. She called us from time to time and we looked at. Cars that we available. Recently she called about a car that she thought would be perfect for us. We saw it and bought it. Ruby has been great thruought the entire experience, from first meeting to teaching us all about the car functions. More

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