Ruby Portillo
Ruby Portillo at Jim Norton Toyota Tulsa

Ruby Portillo

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

Contact Me
5.0
8 Reviews

Dedicated automotive professional committed to providing a transparent, stress-free, and personalized car-buying experience. My goal is to help every customer feel confident, informed, and satisfied with their decision.

Languages Spoken

English English

Spanish Spanish

5.0

8 Reviews

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8 Reviews of Ruby Portillo

August 17, 2026

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Employee Rating

Ruby was so incredibly helpful, patient, and kind. She was extremely knowledgeable about the cars and communicated perfectly. More

by buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Terry

Aug 18, 2026

Jim Norton Toyota Tulsa responded

We are honored to hear Ruby provided such knowledgeable and patient service! Thank you for choosing Jim Norton Toyota and for sharing your glowing feedback.

August 04, 2026

Dealership Rating
Employee Rating

Ruby was helpful, knowledgeable and able to patiently guide us through the process of purchasing a vehicle. We had one bad experience with a sales man and the dealership rectified it immediately and comp More

by Ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Jim Norton Toyota Tulsa responded

Ana, we are so glad Ruby could make your purchasing experience smooth and rewarding at Jim Norton Toyota. We truly appreciate your recommendation and are here for any future needs!

August 03, 2026

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Employee Rating

Gracias a Ruby por su ayuda en nuestro proceso de obtener nuestro carro desde el principio hasta al final del proceso muy amable y la paciencia ni se diga 100% recomendada More

by gabrielachavez076
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Jim Norton Toyota Tulsa responded

Gabriela, felicitaré a Ruby de su parte. Gracias por su recomendación de Jim Norton Toyota!

July 08, 2026

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⭐⭐⭐⭐⭐ We would like to express our sincere gratitude for the excellent service, kindness, and patience we received. From the very beginning, she made us feel supported and cared for, always willing to h More

by Sfivelicenmovil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2026

Jim Norton Toyota Tulsa responded

We are thrilled to hear she provided such excellent service at Jim Norton Toyota. Thank you for your heartfelt recommendation!

July 04, 2026

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Rubí provided an exceptional car-buying experience from start to finish. She listened attentively to understand exactly what we needed, explained every detail with accurate and clear information, and never More

by estrada.willian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2026

Jim Norton Toyota Tulsa responded

Thank you for sharing your recommendation of Rubí! The feedback is appreciated by our team and Jim Norton Toyota is proud to have you as a customer. Enjoy your new ride, Willian!

June 01, 2026

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Ruby was so helpful and kind and made my trade in experience very pleasant. She is quick and efficient and did everything she could to get me what I needed. Would recommend her! More

by madalynnbrookeeileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Pinkerton, Brandon Land

Jun 02, 2026

Jim Norton Toyota Tulsa responded

Madalynn, we are so grateful for your business and recommendation to others! Thank you so much for trusting Jim Norton Toyota and Ruby with your trade-in experience! Have a wonderful day.

May 16, 2026

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Employee Rating

Good dealership definitely recommend. Staff is very friendly and helpful . Love the coffee station while u wait. Ruby helped my family find our perfect vehicle. More

by amirofwildwind2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We're glad to hear you enjoyed our coffee station and found our staff friendly and helpful. Our team consistently aims for complete customer satisfaction and 5-star service, so if there's anything else you'd like to share about this experience that lead to a 3-star review please don't hesitate to be in touch. Gibson Freter - New Car Director - (918) 317-7206

May 15, 2026

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We recently purchased a vehicle with Ruby and couldn’t be happier with the experience. She was friendly, knowledgeable, and made the entire process smooth and stress-free. Ruby took the time to answer all of More

by Biancabastidas62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaila Juglal

May 15, 2026

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and recommending Ruby! We love to hear that you are confident in your purchase and felt 100% supported along the way.

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