Ruddy Hernandez | Page 38

Friendly and were able to accomodate my rescheduling needs. Great communication and didn't take long at all. I am very about with the service. needs. Great communication and didn't take long at all. I am very about with the service. More

by Steph Verified Customer Verified Customer

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Great service , very fast and reliable I would definitely go back . And I will refer my friend and family go back . And I will refer my friend and family More

by KENPCE Verified Customer Verified Customer

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He was very nice and communicated very well in the status of my vehicle for the 2 days I had to come back and forth. of my vehicle for the 2 days I had to come back and forth. More

by ckintchen Verified Customer Verified Customer

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Excellent service , fast service , professional technical support, friendly environment, coffee and water was provided, and entertainment music and tv support, friendly environment, coffee and water was provided, and entertainment music and tv More

by palaciosdanilo3 Verified Customer Verified Customer

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Ruddy’s pro-active and excellent service! I received my car serviced the same day. Thank you I received my car serviced the same day. Thank you More

by JPENNOCK Verified Customer Verified Customer

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Rudy is fantastic at his job. Great customer service. Great at returning your phone call Great customer service. Great at returning your phone call More

by MYSTICRIVER426 Verified Customer Verified Customer

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Sales ppl are fine, but the service dept is a joke. Everything is an attempt at an upsell and then the work they do is so bad, bolts are left barely hanging on. Everything is an attempt at an upsell and then the work they do is so bad, bolts are left barely hanging on. More

by mitchelgoldfarb Verified Customer Verified Customer

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The service department went above and beyond in taking care to get our commercial vehicle back on the road. Truly appreciate Bob and the team care to get our commercial vehicle back on the road. Truly appreciate Bob and the team More

by jeffs17 Verified Customer Verified Customer

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Excellent service great job excellent peoples very nice attention by everyone in the service department attention by everyone in the service department More

by LAZAROMOREJON2803 Verified Customer Verified Customer

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They did quickly get to my vehicle to repair it. It just needed a starter. Sadly my ext warranty had expired. I did have 1 free oil change left though. The starter however cost me over $1000.00, It just needed a starter. Sadly my ext warranty had expired. I did have 1 free oil change left though. The starter however cost me over $1000.00, for a freaking starter. The part was 270 after the core return. Labor was listed at 2.5 hours. Slightly on the high side but not outrageous. However the total labor charge was 558.22. If you do the math that means the hourly labor charge for Arrigo is 233.29. SERIOUSLY. Is this correct. I get maybe 125 an hour. Then you get hit with the bogus customer supply disposal fee of 64.86. The throw away some dirty rags. xxx? Then if you pay with a credit card they screw you again with a 2.9% fee. THEN when I get back in the truck, it still shows it needs an oil change. Did they simply forget to reset it or did they not change the oil? The service manager took it to the quick lube spot and I heard the distinctive sound.of the oil being pumped in. And of.course the oil on the lipstick was clean but it was also slightly overfilled so I still don't know if the oil was actually changed. Would love someone in management to explain these.items to to make it make sense because as it stands now, this was a rip off and great way to have me look at other brands from here on out. More

by csu416 Verified Customer Verified Customer

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