Ruddy Hernandez | Page 39
Service Advisor
Arrigo Dodge Chrysler Jeep Ram Sawgrass
5901 Madison Ave
Tamarac, FL 33321
Dealership Experience
3 yrs, 8 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
Spanish
546 Reviews
Write a Review546 Reviews of Ruddy Hernandez
July 26, 2024
All the personal was very nice and professional, . , Rudy was very kind and he answered the phone any time that I have a question, , Rudy was very kind and he answered the phone any time that I have a question, More
Other Employees Tagged: Mark Gondelman, Bob Greenberg , Jay Fernandez
July 25, 2024
Once again Mr. Ruddy Hernandez exceeded my expectations. He demonstrates unique leadership and problem solving skills. Please note he is working on locating the mis Ruddy Hernandez exceeded my expectations. He demonstrates unique leadership and problem solving skills. Please note he is working on locating the misplaced wheel lock socket for my Jeep. More
Other Employees Tagged: Gary; Henry; and Arie (sic) from Hertz.
July 24, 2024
Mike and Amy in sales are awful. They are slimy and completely made me lose faith in your facility. All they had in mind was trying to make a sale themselves. They didn't care abou They are slimy and completely made me lose faith in your facility. All they had in mind was trying to make a sale themselves. They didn't care about my situation at all. It was the single worst experience that I have ever had in a car dealership. More
July 23, 2024
When I arrived for my scheduled appointment for an oil change, there was no one who greeted me outside the Service Department. After a few minutes, I went inside to ask for assistance, and was told to sta change, there was no one who greeted me outside the Service Department. After a few minutes, I went inside to ask for assistance, and was told to stand outside by my vehicle, which I did. It was 12:15 in the afternoon and not very busy, but still no one offered to help me. One man eventually came up to me and asked if I had been helped. I said, "No," and he walked away. He did not return. After waiting outside for exactly 15 minutes, I went inside and asked a service advisor for help. At first, he was hesitant, saying the reason he hadn't come out to help me was that he was leaving soon to get a haircut. He did agree to help and set up my service: oil change, tire rotation, and filter change. He asked if I would be waiting and said the service should take an hour and a half. At 2:32, I finally got the call that my vehicle was ready. Two and a half hours from the time I arrived for a scheduled noon appointment. Not awful, but also not great. More
July 23, 2024
Ruddy is excellent! He is polite, knowledgeable, kind, and punctual. Ruddy has excellent communication, and I am never left wondering what is going on with my vehicle. I He is polite, knowledgeable, kind, and punctual. Ruddy has excellent communication, and I am never left wondering what is going on with my vehicle. I would recommend him as an advisor. More
July 20, 2024
What a great experience, the advisor Ashley was fantastic!! The next time you visit, ask for Ashley!! She's the one. fantastic!! The next time you visit, ask for Ashley!! She's the one. More
Other Employees Tagged: Mark Gondelman, Bob Greenberg , Jay Fernandez, Ashley Szepesi
July 17, 2024
He was Great and hepful he asked me everything that I needed I couldn’t have asked for a better helper needed I couldn’t have asked for a better helper More
Other Employees Tagged: Mark Gondelman, Bob Greenberg, Bernard Jean, Nicholas Mcanderson, Richardson Larochelle , Jay Fernandez, Jaylen Floyd, Nicholas Rivera
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