Rudy Bustillos | Page 3

National City Auto Center responded

Congratulations on your Mercedes SUV purchase! We're thrilled to hear that the process was quick and easy for you, and that you received great service during your visit. Thank you for choosing us for your automotive needs. We're looking forward to assisting you again in a couple of months when you're ready to find a car for your daughter. If you have any questions or need assistance in the meantime, don't hesitate to reach out. We appreciate your business and can't wait to help you with your next purchase! Best regards, National City Auto Center

National City Auto Center responded

Dear Valued Customer, Thank you for sharing your thoughts about your experience with us! We're pleased to hear that you found our dealership to have a great selection of cars and that Rudy provided you with excellent service. It's wonderful to know that you had a positive interaction with him. We invite anyone interested to come and see for themselves the quality and service we offer. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your feedback and look forward to potentially serving you again in the future. Best regards, National City Auto Center

National City Auto Center responded

Dear Daniel, Thank you for sharing your wonderful experience with us! We're thrilled to hear that Mauricio and Rudy were able to assist you in finding the perfect car hassle-free and without any hidden fees. Your feedback about the quick and efficient sign-and-drive process is greatly appreciated. We're looking forward to the possibility of serving you again in the future when you're ready for a truck. If you ever have any questions or need assistance, don't hesitate to reach out. We appreciate your trust in us and hope you continue to enjoy your newly acquired car! Sincerely, National City Auto Center

National City Auto Center responded

Dear Mauricio, Thank you for taking the time to share your positive experience with us at National City Auto Center! We're delighted to hear that Javier and Mauricio provided you with excellent customer service. It's wonderful to know that they went above and beyond to make your experience great. We're proud to offer a wide selection of cars, and we're thrilled that you found plenty of options to choose from. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and support you. Thank you once again for choosing National City Auto Center. We look forward to serving you again and providing you with the same level of excellence. Warm regards, National City Auto Center

National City Auto Center responded

Dear Valued Customer, Thank you so much for your fantastic 5-star review! We are delighted to hear that your car buying experience with Mauricio and the entire National City Auto Center team was exceptional. At our dealership, we take pride in providing professional service and ensuring that every aspect of our customers' car buying journey is top-notch. It's wonderful to know that we could meet your expectations and make your experience great in every way. We truly appreciate your recommendation and trust in us. If you or anyone you know needs a car, we'd be more than happy to take care of them the right way! Thank you once again for choosing National City Auto Center. Your support and kind words motivate us to continue delivering excellence in everything we do. Warm regards, National City Auto Center

National City Auto Center responded

Dear Rigo, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with us at National City Auto Center. It's great to know that our certified cars, friendly salesmen, and clean facilities left a positive impression on you. Our team takes pride in providing excellent customer service and ensuring that our customers have a pleasant car-buying experience. We're thrilled that you found our salesmen to have a good attitude and that you appreciated the cleanliness of our cars and facilities. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing National City Auto Center. We look forward to serving you again and providing you with the same level of excellence. Best regards, National City Auto Center

National City Auto Center responded

Dear Clarissa, Thank you so much for your glowing review! We are thrilled to hear that you had a highly satisfying experience with us at National City Auto Center. Your recommendation and kind words about our clean facilities and great customer service mean the world to us. We are grateful for the opportunity to assist you and provide the help you needed throughout your car-buying journey. Our team takes pride in ensuring our customers have a smooth and enjoyable experience, and we're delighted that we could meet your expectations. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing National City Auto Center. We look forward to serving you again and providing you with the same level of excellence. Best regards, National City Auto Center

National City Auto Center responded

Dear Valued Customer, We are truly grateful for your wonderful feedback about your experience with us at National City Auto Center! Your kind words about our team being thoughtful, courteous, and patient during your dealings with us mean a lot to us. Our goal is to provide exceptional customer service and create a positive car-buying experience for all our customers, and we're thrilled that we could achieve that for you. If you have any further questions or need any assistance, please don't hesitate to reach out. We're always here to help! Thank you once again for choosing National City Auto Center. We look forward to serving you again in the future. Best regards, National City Auto Center

National City Auto Center responded

Thank you, Charles Martin, for sharing your experience with Rudy Bustillos and the team at National City Auto Center. We're thrilled to hear that Rudy promptly returned your call and provided the additional information you requested through PenFed.org. We're glad to hear that your specific concerns were effectively communicated to the Finance Manager, Mauricio, and that you felt well taken care of by the team's collaborative approach. Customer relations and satisfaction are indeed top priorities for us, and we're pleased to know that you received courteous and friendly attention throughout the process. Thank you for acknowledging our commitment to turning over every stone to meet our customers' needs. We appreciate your kind words and are delighted that you got what you needed from your visit to our dealership. If you have any further questions or require any future assistance, please don't hesitate to reach out. Best Regards, National City Auto Center