Rudy Catalan

I had a good time getting my Mazda 3 trade-in done and it was due in large part to the consultant I was working with. Rudy Catalan was very patient and helpful in answering any questions that I had at any po was due in large part to the consultant I was working with. Rudy Catalan was very patient and helpful in answering any questions that I had at any point in the process, and really made what usually feels like a long dragged out process a lot more enjoyable and efficient. At some point, I was missing some documentation that I needed and he was kind enough to help me find it on my car insurance portal. I was in and out of the dealership in a much quicker time than I expected, and left feeling satisfied that I got the best deal that I could on my new lease. He was also very responsive when I had to make a few follow up calls afterwards with questions regarding my car's navigation system. A real honest and pleasant guy to work with. I don't think there's anything else I could have asked for of this particular car leasing experience. More

Helpful 0

Report | Print

Rudy made buying our first family car amazing the most honest and genuine person ever honest and genuine person ever More

Helpful 1

Report | Print

In February 2024, I received an email about my end of year lease options for my Cx30. I went ahead and made an appointment with the lease coordinator at the North hills location. We went over all the det year lease options for my Cx30. I went ahead and made an appointment with the lease coordinator at the North hills location. We went over all the details and towards the end of the appointment I got introduced to Rudy. He was very welcoming and well mannered so I felt immediately comfortable around him. I was very particular about what I wanted but he was able to show me a few options. Rudy answered all my questions and was so professional throughout the sit down process. I came close to making a deal but I wasn’t 100% set on walking away from my cx30 just yet. Rudy was very understanding and we agreed to revisit this a few weeks later. Throughout the weeks, Rudy was very good about keeping me informed about all my options and new inventory. Towards the end of March, he invited me to go back in to look at some new cars that came in. I ended up falling in love with a 2024 Cx5 carbon edition. Of course the deal was too good to pass up. I’m very happy with my decision. Overall my experience at Mazda North Hills was amazing! Rudy was a pleasure to work with. I highly suggest you make an appointment with him. You won’t be disappointed. 🙂 More

Helpful 1

Report | Print

Rudy and the team made it happen. From the moment I walked onto the Lot, Rudy was understanding and patient with me. Big shout out to him and the Desk Manager. From the moment I walked onto the Lot, Rudy was understanding and patient with me. Big shout out to him and the Desk Manager. More

Helpful 1

Report | Print

Rudy did an amazing job helping me get into the car I wanted. I never felt pressured and the whole team worked to get me within my budget. I could not be more happy with the results. wanted. I never felt pressured and the whole team worked to get me within my budget. I could not be more happy with the results. More

Helpful 3

Report | Print

Rudy did an amazing job. He explained what we were paying for and most importantly was not pushy. A very pleasant experience. He explained what we were paying for and most importantly was not pushy. A very pleasant experience. More

Helpful 3

Report | Print

I recently had the pleasure of leasing a car from Galpin Mazda, and I can't express how satisfied I am with the experience. Rudy made the process seamless with his kindness and a genuine approach that didn' Mazda, and I can't express how satisfied I am with the experience. Rudy made the process seamless with his kindness and a genuine approach that didn't feel salesy at all. The efficiency was remarkable - I was in and out in just 4 hours. Highly recommend Galpin Mazda, and huge thanks to Rudy for his amazing assistance! More

Helpful 3

Report | Print

From the moment I walked into the dealership, Rudy went above and beyond to understand my needs and preferences. They patiently answered all my questions, providing valuable insights and guidance without a above and beyond to understand my needs and preferences. They patiently answered all my questions, providing valuable insights and guidance without any pressure. Throughout the entire process, Rudy displayed exceptional communication skills, keeping me informed at every step. Their dedication to customer satisfaction was evident as they worked diligently to secure the best possible deal for me. Not only did Rudy make the car-buying process enjoyable, but their post-sale follow-up demonstrated a commitment to building long-lasting relationships with customers. I couldn't be happier with my new car, and I credit much of that satisfaction to the exemplary service provided by Rudy. If you're in the market for a car, look no further – you're in excellent hands with them. More

Helpful 3

Report | Print

Thankful to this dealership, even tho I was late by half an hour Rudy was extremely nice and even called to check up on me, really glad they had the spec and color of the car I was looking for, Rudy was hel an hour Rudy was extremely nice and even called to check up on me, really glad they had the spec and color of the car I was looking for, Rudy was helpful and nice, we had a test drive, it's my first manual car, Rudy helped me with driving it as well, the whole tedious paperwork process he made fast and easy, really thankful for everything he did, definitely will comeback More

Helpful 4

Report | Print

Went in to figure out what to do with my current Mazda lease for my cx 30. Buying the car wasn’t possible ($$) but met with Rudy Catalan and went over numbers for a new lease. Rudy was very kind and lucki lease for my cx 30. Buying the car wasn’t possible ($$) but met with Rudy Catalan and went over numbers for a new lease. Rudy was very kind and luckily, Angel (prev. Rep. Now manager) came over, gave me a hug :) and worked on some of the numbers. They were both very patient, allowed me to ask as many questions as I needed to and make me comfortable enough to sign for a new cx 30. It was a long process, but Rudy was very patient with me and has already checked in to make sure I’m happy. Mario in finance never put any pressure on me for any add ons to my lease, but explained them and convinced me to move forward with a couple of them. Don’t hesitate to try galpin Mazda. Really cool group in there, they really take care of you. More

Helpful 2

Report | Print