Rudy Lalor
Rudy Lalor at Luther INFINITI of Bloomington
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Rudy Lalor | Page 2

Service Manager

Luther INFINITI of Bloomington

1500 W 81st St
Bloomington, MN 55431

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4.9
92 Reviews

Love the automotive business. I have been in the industry since 1985 starting at a local auto parts store and also working for a service station that actually pumped your fuel and checked your oil. Providing customer service has always been a pleasure.

Dealership Experience

33 yrs, 2 mos

Industry Experience

39 yrs

Specialties & Trainings

Customer satifaction

4.9

92 Reviews

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92 Reviews of Rudy Lalor

February 23, 2024

Dealership Rating
Employee Rating

Lance did the closeout on the service of my wife's Q50. One of my service requests was to do a Coolant Flush and Fill. I was informed when I returned that I had recently had that work done in my last visit More

by JOEELIZONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Woodgate , Shop Technician

Mar 11, 2024

Luther INFINITI of Bloomington responded

Joeelizondo, thank you for your kind review; we are happy to pass along your comments to the team here at Luther INFINITI Of Bloomington!

February 23, 2024

Dealership Rating
Employee Rating

The customer service was amazing! Ryan was very helpful and kind. I really appreciate being taken care of so well. More

by nicolescheu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Lammers, Lance Woodgate

Mar 11, 2024

Luther INFINITI of Bloomington responded

Nicolescheu, thank you so much for the positive review!

February 23, 2024

Dealership Rating
Employee Rating

Rudy and Joe were awesome. Detailed and professional. I know when I come in, I’m going to get great service. More

by ERIC.SPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Portillo

Mar 11, 2024

Luther INFINITI of Bloomington responded

Thanks for sharing your experience Eric.

February 23, 2024

Dealership Rating
Employee Rating

Nate. Anthony, and Rudy are amazing. One the best experiences I’ve ever had buying a car More

by JDHEIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Amato, Nate Klitzke

Mar 11, 2024

Luther INFINITI of Bloomington responded

Jdheie, thank you for your kind review; we are happy to pass along your comments to the team here at Luther INFINITI Of Bloomington!

February 22, 2024

Dealership Rating
Employee Rating

Always a blast bringing my car in for a service! The advisors are always nice and make sure I get what services I need done. More

by parseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Lammers, Lance Woodgate

Mar 11, 2024

Luther INFINITI of Bloomington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2024

Dealership Rating
Employee Rating

My recent experience with the service department was good. I was greeted as soon as i entered the service bay, my car was assessed, and the work began. I had called several times prior to my actual ap More

by jokerma60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Lammers , Brittany Sanchez

Mar 11, 2024

Luther INFINITI of Bloomington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2024

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Employee Rating

Awesome , great customer service . Friendly environment . Clean. The service was really great. Well explained. . Excellent More

by WOKIE MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany S

Mar 11, 2024

Luther INFINITI of Bloomington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 20, 2024

Dealership Rating
Employee Rating

I always enjoy my experience here bringing in my car for a biannual checkup. Would recommend to family and friends. More

by JREAD1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Woodgate

Mar 11, 2024

Luther INFINITI of Bloomington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2024

Dealership Rating
Employee Rating

Very Good service Advisor Very courteous Car was cleaned and brought to door right away More

by suleman.bagha786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Luther INFINITI of Bloomington responded

Suleman, We appreciate your positive review about your recent experience with us!

February 17, 2024

Dealership Rating
Employee Rating

Got my oil change and they took long then when it came to pay they couldn’t ring me up and sent me my bill after a week which is messed up because I had other things to pay for which messed up my payment More

by EC54288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 23, 2024

Luther INFINITI of Bloomington responded

I am not sure what happened here but would like to find out more. Please call me at your earliest convenience. Thank you Joe Portillo General Manager 952-885-7001

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