Rudy Lalor | Page 8

Oops I did it again! Came in for service and ended up buying another amazing vehicle from the amazing team here! They're the best! Seriously! Rudy, Steve, Brad, Chelsey, Taylor to name a few! Feels like buying another amazing vehicle from the amazing team here! They're the best! Seriously! Rudy, Steve, Brad, Chelsey, Taylor to name a few! Feels like home with the best family! More

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Rudy and Yvonne are wonderful to work with and I love my car but have had a disappointing experience with Infiniti Corporate and the credit card program I was introduced to when I purchased my car. Rudy too car but have had a disappointing experience with Infiniti Corporate and the credit card program I was introduced to when I purchased my car. Rudy took the time to deal with the situation, at his expense, and keep me and my family as happy customers. More

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Wow! Exceptional service and experience! From the moment we walked into the dealership to the time I left with my new QX50, we felt like VIP’S! We never felt pressured, and Steve was an excellent communicat we walked into the dealership to the time I left with my new QX50, we felt like VIP’S! We never felt pressured, and Steve was an excellent communicator. His passion for Customer Service and people really shows! We are in the family now! More

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Exceptional dealer focused on executing fair deals with friendly, knowledgeable sales consultants and top notch service center. Selection was good and the dealership is clean and inviting. friendly, knowledgeable sales consultants and top notch service center. Selection was good and the dealership is clean and inviting. More

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Incomplete service. After having a tire replaced the ‘flat tire’ buzzer and warming was not turned off, unacceptable. The inside of the vehicle was left extremely dirty except for the center council scr ‘flat tire’ buzzer and warming was not turned off, unacceptable. The inside of the vehicle was left extremely dirty except for the center council screen being wiped. This was exceptionally different from my last experience. The inside was cleaned to perfection. I have no issues with the dealer not washing my vehicle, but don’t do it once and then not the next time. You need a standard operating procedure so the customer does not experience different results based on the tech servicing your vehicle. When I brought the vehicle back into the bay to have the light turned off, I was severely questioned as to why I was back and “what’s my deal”. Terrible customer service and terrible overall experience as a customer. I wish I was not under warranty for the sole reason to not come back to this dealership. More

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Rudy was great to deal with, he told me what was needed to be fixed and showed me what I could hold off on...very honest. to be fixed and showed me what I could hold off on...very honest. More

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Always a Great Experience I have buying cars from Infiniti of Bloomington since 2006. We currently have 4 cars in the family from Infiniti of Bloomington. I have purchased used I have buying cars from Infiniti of Bloomington since 2006. We currently have 4 cars in the family from Infiniti of Bloomington. I have purchased used cars and leased new cars from them. Steve Difiore is the best person to buy a car from. He is very knowledgeable and helpful. I am confident each time I buy a car from Steve I am getting a fair price and the car will be in mint condition when I pick it up. I always have my cars serviced at Infiniti as well. Rudy and Lance are my favorite people to work with when I need my cars serviced. They answer all of my questions and I know when I pick up my cars they will be repaired correctly the first time. I trust them completely. Infiniti of Bloomington is the only dealership I will buy cars from and bring my cars in for service. More

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Service Department is the best! I purchased a used Subaru from Luther Infiniti of Bloomington about 6 years ago and have been bringing it to their service department since I got it. I purchased a used Subaru from Luther Infiniti of Bloomington about 6 years ago and have been bringing it to their service department since I got it. It is the best experience I have ever had with a service department. Matt does great work on my car and is always honest with what I need to get done. The service manager, Rudy, is wonderful too. He is friendly and clearly explains things so I understand what needs to be done. He also patiently answers all my questions. I will never bring my car anywhere else. More

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Top notch customer service Steve DiFiore is an excellent salesman to work with. He always remembers your needs and does what he can to help you out at all times. My car is a dre Steve DiFiore is an excellent salesman to work with. He always remembers your needs and does what he can to help you out at all times. My car is a dream! I LOVE it. The used car Manager, Scott was a huge help as well! They truly do want you happy and treat you like family. You cannot find a better dealer to work with. The first time you buy from them, you won't go anywhere else again! More

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Great service for 25 years! Have purchased/leased 14 Infinities in past 25 years. Everyone at Bloomington Infiniti has treated us great, like family. Curt has assisted us for al Have purchased/leased 14 Infinities in past 25 years. Everyone at Bloomington Infiniti has treated us great, like family. Curt has assisted us for all 25 years, and many of the staff have as well. Consider the staff and this dealership outstanding and a fantastic place to take care of one's transportation needs. More

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