Rudy Lika | Page 4

Great customer service! Terry was was great in helping me pick out a new car. I was in and out of the dealership within one hour! Thank you! Terry was was great in helping me pick out a new car. I was in and out of the dealership within one hour! Thank you! More

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Trade in and new vehicle purchase Terry Scudieri contacted me to set up an appointment. He called the day of to confirm. When I arrived, he showed me the complete inventory in the park Terry Scudieri contacted me to set up an appointment. He called the day of to confirm. When I arrived, he showed me the complete inventory in the parking lot before sitting down to talk numbers. I appreciated his willingness to help me get exactly what I wanted. Once I signed my paperwork, he stayed another 90 minutes after his shift ended to show me the features of my new car. Terry was pleasant and patient and wonderful to work with. More

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I left with the car I wanted, but wasted my day I went to the dealership looking for a used car that was advertised on their website. I had even called to make an appointment to see it with Dan A. I went to the dealership looking for a used car that was advertised on their website. I had even called to make an appointment to see it with Dan A. When I showed up, it took about 45 minutes for the salesman to figure out the car which was on the website had already been sold. No one ever took the time to call me prior to let me know it was no longer available. It was a really good deal - so I wonder if the car ever even existed at all?? Or was it a scam to get me in the door? After I was disappointed it was no longer there, I heard about special financing on the 2018s...so I decided to take a look. We walked all over the parking lot looking for the specific van I was interested in. Only to find out that it was actually in the showroom. This wasted another 30 minutes of my time. I was able to test drive the van and really loved it. Then started the back and forth negotiations, which I was expecting. However, by the time we agreed to a price and I actually got to the finance guy (who was super friendly), it was another 2 hours. All in all, I spent 4 hours and 45 minutes at the dealership. I felt like I could have spent 2 hours if everyone was straight up with me from the time I arrived. It is frustrating to waste so much time haggling on cars. Why can't this be a simplified process? I will say that everyone I worked with was very friendly, but I don't think they have any respect for time. I was even clear when I arrived that I needed to leave in time to pick my children up from school. However we blew well past that and I had to make alternative arrangements. In the end, I left with a beautiful van, but I did not enjoy the experience. More

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Great Place to Go Car Shopping - No Pressure, Great Options I walked in looking at a used Honda Fit and drove out in a brand new model! My sales associate Dan Aristizabal was not only super friendly and knowled I walked in looking at a used Honda Fit and drove out in a brand new model! My sales associate Dan Aristizabal was not only super friendly and knowledgable, but he took the time to really listen to my needs and helped me find a car that met them. After speaking with him at length, I realized on my own that a new car was a much better long-term investment than the used car I'd been looking at. The best part of my experience was how quickly I was able to test drive my car and the no-pressure approach when it came to buying and financing it. I've also already received a few follow-up calls regarding my purchase that make me feel like Continental Honda really cares about their cars and me as a customer. I would shop here again and recommend this dealership to friends & family. More

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Smooth buying experience We worked with Terry to buy our Honda CR-V. He made the process very simple, as this was our first car buying experience. He ordered in the exact mo We worked with Terry to buy our Honda CR-V. He made the process very simple, as this was our first car buying experience. He ordered in the exact model that we wanted, and it was sitting right out front waiting for us when we arrived. He was extremely flexible in working on a time to meet. He walked us through the features of the vehicle and how to operate it before we left the lot. Rudy helped us in the business office, and he made the whole process of financing and registration a breeze. More

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Bought a 2018 Honda Civic Terry Scudieri made buying a new Honda Civic fun and easy. He was patient and helpful while we decided on which car model fit our needs. Terry set up Terry Scudieri made buying a new Honda Civic fun and easy. He was patient and helpful while we decided on which car model fit our needs. Terry set up our Bluetooth feature making our cellphones hands free on our new Civic. Terry explained how to use all the new features on the car such as the SMS Text Message Function. We got a great deal on the Honda Civic and are returning customers. We also bought a Honda Odyssey at Continual Honda from Terry. I highly recommend Terry. More

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Fantastic Salesman Just wanted to thank Mike Manns for being such an excellent salesperson. He explained the Honda CR-V features and answered all our questions. This i Just wanted to thank Mike Manns for being such an excellent salesperson. He explained the Honda CR-V features and answered all our questions. This is our first Honda purchase and couldn't be happier. We highly recommend Mike! Rudy was fast and efficient in closing out the deal in the finance department. More

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A very pleasant car purchasing experience Dan Aristizabal of Continental Honda in Countryside made my used car purchase extremely pleasant! He's a super nice guy who didn't pressure me in the Dan Aristizabal of Continental Honda in Countryside made my used car purchase extremely pleasant! He's a super nice guy who didn't pressure me in the least while reviewing my options with me. Rather than pressuring me, Dan was like an enthusiastic friend who gave good advice. I decided on a used Civic with only 11,000 miles. After making the purchase, Dan showed me how to work all of the car's features, set up bluetooth, and made sure I was comfortable with the car and what it offered. I'd very highly recommend Dan and Continental Honda in a heartbeat. (By the way, Rudy in the Business Office was also a super nice guy!) More

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Excellent Dealership to do Business With Nothing but great experiences at Continental Honda. I purchased my 2014 Accord Sport about a year ago and have continually had very positive interacti Nothing but great experiences at Continental Honda. I purchased my 2014 Accord Sport about a year ago and have continually had very positive interactions at this dealership. Just had routine service taken care of and worked with Joe Maurino in the service department. All was handled quickly and professionally at a very reasonable price. The car is running great. I will DEFINITELY continue to take my Honda back to Continental for all service needs. When I bought the vehicle in 2017, I worked with Sales Representative Vic Ponce and Rudy Lika in Finance. They were professional, friendly, and client-focused. The transaction went smoothly and I was very comfortable throughout the entire sales process. Based on the experiences I have had at Continental Honda, I would not consider going anywhere else. Joel, Bolingbrook IL More

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Car Buying Made Easy and Painless My overall experience with Dan Aristizabal at Continental Honda was awesome! Dan listened to exactly what my needs where while I was looking to buy a My overall experience with Dan Aristizabal at Continental Honda was awesome! Dan listened to exactly what my needs where while I was looking to buy a new car. He made sure that I got the deal I needed that was right for me! When it came time to talk finance, Rudy Lika was a tremendous help as well. Both of these guys were personable and made the car buying process enjoyable. I will definitely be back to work with Dan and Rudy in the future. They were both fantastic. More

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