Ruperto Ayala | Page 26

Awesome, Did The Impossible For The Possible! (: Ruperto Ayala And Chief Lou Were Great, Friendly, Proffesional And Good Salesman ! It Was My First Time Visiting Ray Chevrolet And I Went In There Pla Ruperto Ayala And Chief Lou Were Great, Friendly, Proffesional And Good Salesman ! It Was My First Time Visiting Ray Chevrolet And I Went In There Planning Not To Get My Car Yet But Rupe Did Everything To Get My Dream Car Which Was A 2011 Camaro Rs , I Got It Financed And Was Pretty Satisfied With The Overall Experience At The Dealer. Everybody Was Smiling , Enthusiastic About What They Were Doing . Really Different Atmosphere And Experience From Other Chevy Dealers . Ray Chevrolet Is The Best ! (: More

Print

awesome customer service This is our 3 purchase from Here.. All 3 have been w/Ruperto Ayala..he is amazing has great customer service & has always gone above & beyond.. We hav This is our 3 purchase from Here.. All 3 have been w/Ruperto Ayala..he is amazing has great customer service & has always gone above & beyond.. We have always recommended Ray & to speak w/Ruperto.. Amazing place More

Print

TIP NOTCH!! FIRST OFF I WANT TO THANK RUPE AYALA MY SALESMAN RUPE IS THE MAN!! NOT ONLY DOES HE KNOW HIS CARS BUT WENT ABOVE AND BEYOND TO GET THE CAR I WANTED FIRST OFF I WANT TO THANK RUPE AYALA MY SALESMAN RUPE IS THE MAN!! NOT ONLY DOES HE KNOW HIS CARS BUT WENT ABOVE AND BEYOND TO GET THE CAR I WANTED HE MADE SHURE THAT I HAS HAPPY. NO PRESSURE JUST A GREAT GUY THAT DOES HIS JOB SO WELL WORDS CANNOT DESCRIBE HOW I FEEL. EVERYONE WAS FRIENDLY AND REALLY TREATED ME LIKE FAMILY. WHEN THE OWNER CAME OVER HE SHOOK MY HAND AND LOOKED ME STRAIT IN MY EYES AND ASKED IF I WAS HAPPY WITH MY DEAL FUNNY BUT I REALLY HAD NO IDEA WHO RAY WAS! MATT THE GM IS SO GOOD AT HIS JOB THE PROOF IS ALL AROUND YOU THIS GUY DOES A GREAT JOB AND IT SHOWS IN THE STAFF THEY ARE SUPER! EVERYWHERE YOU LOOK IT SHOWS WHY THESE GUYS ARE THE BEST! More

Print

Tech team Last month I had Bluetooth problems went in JOAN RIANO was very helpful and fixed the problem in less than an hour. He was friendly and kind, as all t Last month I had Bluetooth problems went in JOAN RIANO was very helpful and fixed the problem in less than an hour. He was friendly and kind, as all their workers there LOVE RAY CHEVROLET More

Print

AMAZING car and a great staff to work with! I bought my 2011 Chevy Equinox from Ray last night and I already love it. They took such great care of me and did not try to push anything on me. Ra I bought my 2011 Chevy Equinox from Ray last night and I already love it. They took such great care of me and did not try to push anything on me. Ray helped work with me on price and his staff Rupe and George G. were AMAZING! Thank you so much Ray Chevrolet for helping me find a car that I love! More

Print

Very friendly and not pushy He was very helpful and willing to work with me without pushing me to make a decision. Because of him I am happy I made the decision to buy from this He was very helpful and willing to work with me without pushing me to make a decision. Because of him I am happy I made the decision to buy from this dealership. More

Print

Best Car Buying Experience I recently contacted Ray Chevrolet in Fox Lake about purchasing a '14 Chevy Cruze. I was assisted by Rupe Ayala, and from the very first conversation I recently contacted Ray Chevrolet in Fox Lake about purchasing a '14 Chevy Cruze. I was assisted by Rupe Ayala, and from the very first conversation with him over the phone I was given nothing but exemplary service. After choosing a vehicle from their online selection and confirming the vehicle price with him via telephone we drove the hour to the dealership and were very surprised by the overall experience we had at Ray's. Not only was Rupe fantastic, but the entire transaction by far surpassed any prior dealership experience we've ever had. This was 100% an A+ experience - can't recommend highly enough. More

Print

Great people to do business with! We were in the market to replace our 2005 Malibu Maxx when my wife and I happened to drive by Ray Chevrolet on our way to Wisconsin. On the spur of t We were in the market to replace our 2005 Malibu Maxx when my wife and I happened to drive by Ray Chevrolet on our way to Wisconsin. On the spur of the moment, I stopped into the dealership and asked to look at a 2014 Equinox. We were greeted by Ruperto Ayala, and we explained to him that we had just begun our shopping process and did not have time for a test drive or long discussion. No problem! Ruperto picked up a set of keys for a car on the lot and let us look at it, sit in it and ask all the questions we wanted. When we thanked him and explained that we were on a time schedule, he wished us well and said goodbye. No pressure, no hard sell! (I even had to ask for his business card!) Three days later, after some family discussion, we decided to move ahead. I had searched the Internet for dealer inventory and called Ruperto to ask if we could test drive one 4-cylinder and one 6-cylinder Equinox. He had both vehicles waiting for us when we arrived at the dealership, and we quickly zeroed in on the 6-cylinder model. Ruperto and his sales manager, Chris, made us a very fair offer and we bought the car on the spot. After-sale service was another good experience. Ruperto introduced us to Eugene, one of the service advisors, who explained the free maintenance service provided to new car purchasers. Rich, the Customer Relations Manager, was helpful and thorough – and left me with a comfortable feeling that should I have any questions or problems he would be very quick to resolve them. Joe Nash, the Finance Manager who processed our sale documents, carefully explained all the paperwork and was a pleasure to work with. As the final step in the process, Ruperto introduced us to Ray, their tech specialist, who explained all the electronics in our new Equinox, paired my cell phone to the MyLink electronics and helped set up our new OnStar account. Ray was knowledgeable, patient and thorough. While Ruperto chatted with my wife, Ray had me set up in ten minutes and ready to go. Off we went in our new Equinox with our questions answered and a very comfortable feeling that we would be in good hands at Ray Chevrolet for future maintenance and any repair needs – or any other questions or concerns about our new Equinox. This is my fourteenth car purchase over many years – some used and many new – and so far it has been the best! More

Print

Great Customer Service After a recent accident, I was in need of an affordable used car. My dad found an Ebay listing for the car I purchased at Ray's. He was able to commun After a recent accident, I was in need of an affordable used car. My dad found an Ebay listing for the car I purchased at Ray's. He was able to communicate and negotiate a price for me. Since I live in WI, I had a 2.5 hour drive to pick up the car. I was able to stay in touch through text with a dealer, who was very flexible with my schedule on when I was able to pick up the car. I really appreciated this since I am new to the area and had a difficult time trying to secure a ride. When I arrived I was greeted and helped very quickly. The whole process took about two hours, but that was fairly expected. When I did leave the lot with my new car, a friend ahead of me quickly realized a headlight was out.. We drove back to the dealership, but because it was already after hours my salesman had left. We were quickly helped by another worker who apologized and got us a loaner car to use until the headlight could be replaced the following day. This wouldn't be that big of a deal, but because I live 2.5 hours away, it was very inconvenient and frustrating, The staff was very apologetic and helpful though, which I greatly appreciated. If it wasn't for the burnout headlight the experience would have been fantastic. Overall, my experience with Ray's was great, and I quickly saw why they were ranked so highly in customer experience. I would certainly recommend Ray's to anyone looking to buy a used or new car. I am very please with the value and price of my used car and the amenities that come with it. (certified used, warrently, 3 mos of OnStar/XM) I'm very anxious to go and pick up my car with the new headlight, I just wish I didn't have to make another 5 hr trip! More

Print

Tahoe Purchase Sean and Joe helped make this purchase a smooth one. Sean spent time with us to make sure we were completely satisfied. We have purchased several cars Sean and Joe helped make this purchase a smooth one. Sean spent time with us to make sure we were completely satisfied. We have purchased several cars from Ray and have been very satisfied with their quality of service. More

Print