142 Reviews of Russ Arons
January 07, 2020
Walk in flat tire Walked in with flat tire, they inspected, recommended two new tires (paid for by insurance I purchased with the car). I asked for oil change, they rec Walked in with flat tire, they inspected, recommended two new tires (paid for by insurance I purchased with the car). I asked for oil change, they recommended I was due to flush and change fluids, change wipers. All done in under 4 hours from arrival including alignment. More
November 30, 2019
Jeremy Gutierrez at Douglas Volkswagen is the best! I Jeremy Gutierrez at Douglas Volkswagen is the best! I just bought my last car on 11/25/19 and he was so helpful, made the whole process of buying a Jeremy Gutierrez at Douglas Volkswagen is the best! I just bought my last car on 11/25/19 and he was so helpful, made the whole process of buying a car extremely fast. Can't thank him enough. More
November 20, 2019
My experience with Jeremy Gutierrez at Douglas was an absolutely fantastic one! I’ve been a client of Douglas’s for almost a full decade. I’ve had three Jetta leases and this time it was time to BUY. Jer absolutely fantastic one! I’ve been a client of Douglas’s for almost a full decade. I’ve had three Jetta leases and this time it was time to BUY. Jeremy was forthright, pleasant and attentive! I came in with a couple of requests and questions, plus wanted a test drive of the R-line. He took the time to go through my options, calm my nerves and provided lunch! This is the place to shop for all of your Volkswagen needs!! Top notch customer service!!! Thank you from a Happy Client. 😊 More
Other Employees Tagged: Jeremy Gutierrez
November 19, 2019
After some time car shopping, I did not want another VW after my experience at another VW dealership. while in the area car shopping I passed Douglas VW and gave them a call. Vlad called me back and very k after my experience at another VW dealership. while in the area car shopping I passed Douglas VW and gave them a call. Vlad called me back and very kind after test driving at the other dealership I headed over to Douglas VW. After meeting Vlad he was very genuine and knew what I was looking for and in what my budget was. after test driving there was no car available in that trim (SLE premium) and would have to go up to the R Line and he was able to keep the price in my budget. overall, everyone, I met at this dealership was genuinely kind and transparent, I referred my sister to make a purchase here as well. More
Other Employees Tagged: Vlad
November 17, 2019
Courteous & Professional Brian was not only very professional, but was extremely polite & courteous. He was able to explain all the work needed to be done in detail and was v Brian was not only very professional, but was extremely polite & courteous. He was able to explain all the work needed to be done in detail and was very helpful overall. I appreciate his assistance. Thank you. More
Other Employees Tagged: Brian Ardente
October 31, 2019
I really enjoyed my experience leasing my VW Jetta through Simon! He was fast and efficient during the process and I felt like I got the best deal possible. I will be back in 3 years for my next lease through Simon! He was fast and efficient during the process and I felt like I got the best deal possible. I will be back in 3 years for my next lease! More
Other Employees Tagged: Simon K
October 29, 2019
Best car experience ever!! I’ve leased and bought many cars over the years and hands down Douglas VW was the best experience. From the moment you walk in the entire staff is friendly. Jeremy was amazing t cars over the years and hands down Douglas VW was the best experience. From the moment you walk in the entire staff is friendly. Jeremy was amazing to work with. He was honest, patient, and found me exactly what I was looking for. Thank you! More
Other Employees Tagged: Jeremy Gutierrez
August 21, 2019
Brian Ardente Simply the Best! Brian was exceptional in explaining what service needed to be done with my Atlas and without a doubt completed in no time. This is why my Atlas will a Brian was exceptional in explaining what service needed to be done with my Atlas and without a doubt completed in no time. This is why my Atlas will always be serviced at Douglas because they truly treat you like family. Thanks again to Brian for making the overall service wonderful! More
July 24, 2019
Vlad is Amazing!! If you are in need of a vehicle, please head down to Douglas Volkswagen and ask for Vlad. I promise, you will not be disappointed! I had a couple of c If you are in need of a vehicle, please head down to Douglas Volkswagen and ask for Vlad. I promise, you will not be disappointed! I had a couple of credit issues when I first bought my 2012 Passat and I was still able to get a car and on top of that went back and leased my 2018 Passat. Vlad worked hard to get my the best possible deal that I could afford. He is very honest and I really appreciate that in a salesmen being as though I have had some bad experiences in the past. The dealership overall is clean and everyone is very pleasant in every department. More

