Russ Arons
Russ Arons at Douglas Volkswagen

Russ Arons

marketing

Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

4.9
147 Reviews
4.9

147 Reviews

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147 Reviews of Russ Arons

July 30, 2026

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Great service, both during the sales process and post-sale service, easy communication and clarity More

by joseival
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Douglas Volkswagen responded

Thank you for the kind feedback on our sales process and post-sale service. We’re pleased communication was clear during your visits for your Volkswagen Atlas. We look forward to assisting you again.

July 30, 2026

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Everyone was very customer service oriented. Pleasant experience. Have been a customer here for years. More

by donna.quinnhoran
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Recommend Dealer
Yes

Other Employees Tagged: Marvin let me wait in the seated area while I waited to leave off car

Jul 30, 2026

Douglas Volkswagen responded

Thank you for your loyalty over the years. We’re glad our team provided a welcoming atmosphere and attentive service. We look forward to assisting you again soon.

July 22, 2026

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The service department was courteous, timely, efficient and very customer friendly. I would certainly use them again and recommend them to others. More

by ATINDALL
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Recommend Dealer
Yes

Other Employees Tagged: Jenna Gupton, Danny Diaz

Jul 23, 2026

Douglas Volkswagen responded

Thank you for highlighting our Volkswagen Atlas service. We’re glad our team was courteous, timely, and efficient during your visit. Russ appreciates your recommendation and looks forward to helping you again.

July 19, 2026

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Fantastic staff and service. Always eager to please and keep you informed regarding the status of the work being performed. More

by mrdzack
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Recommend Dealer
Yes

Other Employees Tagged: Dennis, Michael

Jul 19, 2026

Douglas Volkswagen responded

Thank you for recognizing our team’s dedication. Russ and everyone here are glad to know you felt well informed during your Acura MDX service. We look forward to assisting you again.

July 19, 2026

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The service at Douglas is always top notch, transparent and seamless. Truly trustworthy professionals, always willing to help and assist in keeping customers vehicles in the best shape possible while mitig More

by Vialombardi
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Recommend Dealer
Yes
Jul 19, 2026

Douglas Volkswagen responded

Thank you for highlighting our transparent and seamless service approach. We’re glad our team could help keep your Volkswagen Atlas in great condition while managing costs. Your trust means a lot to us.

June 27, 2026

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Very professional, friendly and helpful. Stress free experience during a stress filled time in my life. I Highly recommend. More

by jeffaroberts
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Recommend Dealer
Yes

Other Employees Tagged: Robbie

June 10, 2026

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Twice I’ve been to Douglas CW to get my car service and both times it’s been flawless. Couldn’t recommend them enough. More

by The Brocklehurst
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Recommend Dealer
Yes

May 03, 2026

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This is about to 10th VW we have leased through Douglas Volkswagen. We keep coming back to them as we trust them in every phase of this transaction and from on to maintenance and end of lease. More

by Icitron77
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Recommend Dealer
Yes

April 17, 2026

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Alway courteous. Always responsive. Always oriented to getting it right. I feel valued when I am there. More

by mbrownstein
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Recommend Dealer
Yes

April 15, 2026

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Marvin was fantastic! He kept me updated on my vehicles status and let me know exactly what was being done and when it was completed. More

by kgrcristino
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Recommend Dealer
Yes

Other Employees Tagged: Marvin

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