107 Reviews
Write a Review107 Reviews of Russ Millard
October 18, 2023
This is my 3rd lease with Russ Millard at Naperville Bill Jacobs BMW. He is great to work with, honest, friendly, efficient and has your best interest ahead of everything. Jacobs BMW. He is great to work with, honest, friendly, efficient and has your best interest ahead of everything. More
October 04, 2023
Bill Jacobs BMW is such a great dealership with even better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW More
Other Employees Tagged: Mike Alder
September 26, 2023
Bill Jacobs BMW is not only an amazing service center, but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car ordering and buying process flawless and went out of their way to help when special circumstances arose. Highly recommend this dealership. More
Other Employees Tagged: Mike Alder
September 18, 2023
Russ and Bill are wonderful to work with and the process of getting our 1st BMW was pretty smooth. Highly recommended! of getting our 1st BMW was pretty smooth. Highly recommended! More
Other Employees Tagged: Bill Earnest
August 27, 2023
Our family needed a 3rd vehicle, with our son now driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill J driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill Jacobs BMW in Naperville, IL. The Russ Millard, Mark Canter, Aldijana Hodzic team, and various product specialists were customer-first focused, transparent, and patient as we worked through our decision. Clearly, it is a well-run dealership with excellent staff as the foundation! Thank You More
Other Employees Tagged: Michael Fontana , Mark Kanter
August 24, 2023
Great folks to work with and made the process easy and transparent. Russ and Husain are great to work with! transparent. Russ and Husain are great to work with! More
Other Employees Tagged: HUSAIN SHEIKHANI
August 20, 2023
Bill and Russ helped me with the new lease and both of them were simply "AWESOME". I would strongly recommend these two gentlemen. them were simply "AWESOME". I would strongly recommend these two gentlemen. More
Other Employees Tagged: Bill Earnest
July 20, 2023
Purchased a car from Bill Jacobs yday. It was a great experience over all. Russ was patient, knowledgeable and customer centric. He helped us with all our questions and helped us a great It was a great experience over all. Russ was patient, knowledgeable and customer centric. He helped us with all our questions and helped us a great deal in the buying process of the car. Being our first car in the US we had a lot of questions and uncertainties but Russ made sure we were comfortable before we went ahead with the purchase. Thank you Russ, you’re a great asset to the dealership! More

