Russ Millard | Page 10

Bill Jacobs BMW is not only an amazing service center, but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car ordering and buying process flawless and went out of their way to help when special circumstances arose. Highly recommend this dealership. More

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Russ and Bill are wonderful to work with and the process of getting our 1st BMW was pretty smooth. Highly recommended! of getting our 1st BMW was pretty smooth. Highly recommended! More

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Russ Millard was awesome and made our car buying experience nice and easy and went above and beyond to help us get what we wanted experience nice and easy and went above and beyond to help us get what we wanted More

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Our family needed a 3rd vehicle, with our son now driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill J driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill Jacobs BMW in Naperville, IL. The Russ Millard, Mark Canter, Aldijana Hodzic team, and various product specialists were customer-first focused, transparent, and patient as we worked through our decision. Clearly, it is a well-run dealership with excellent staff as the foundation! Thank You More

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Great folks to work with and made the process easy and transparent. Russ and Husain are great to work with! transparent. Russ and Husain are great to work with! More

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Bill and Russ helped me with the new lease and both of them were simply "AWESOME". I would strongly recommend these two gentlemen. them were simply "AWESOME". I would strongly recommend these two gentlemen. More

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Purchased a car from Bill Jacobs yday. It was a great experience over all. Russ was patient, knowledgeable and customer centric. He helped us with all our questions and helped us a great It was a great experience over all. Russ was patient, knowledgeable and customer centric. He helped us with all our questions and helped us a great deal in the buying process of the car. Being our first car in the US we had a lot of questions and uncertainties but Russ made sure we were comfortable before we went ahead with the purchase. Thank you Russ, you’re a great asset to the dealership! More

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My husband and I just had an amazing experience working with Russ and Christian at Bill Jacobs BMW. They both were very knowledgeable, helpful, and great to work with. We bought our very first 2023 BMW X with Russ and Christian at Bill Jacobs BMW. They both were very knowledgeable, helpful, and great to work with. We bought our very first 2023 BMW X5 and couldn’t be happier. Also, thanks to Maggie for helping us with the BMW app set up. We also appreciated the product specialist who helped us do a walk through of the options. We highly recommend this dealership! Jerry and Darcy More

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I had a fantastic experience working with our sales rep Russ Millard at Bill Jacobs BMW in Naperville. He was very patient in answering all of my questions. He also helped me figure out the best options ba Russ Millard at Bill Jacobs BMW in Naperville. He was very patient in answering all of my questions. He also helped me figure out the best options based on what I was looking for. When my husband and I came to pick up the car he, as well as the finance department, were very organized and the process was seamless. We drove further than our local BMW dealership because of the service I received in the sales process. I would highly recommend Bill Jacobs BMW in Naperville. More

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Excellent experience, highly recommended. Russ and the team at Bill Jacobs took excellent care of me during my recent x7 purchase. I could not be happier. Russ and the team at Bill Jacobs took excellent care of me during my recent x7 purchase. I could not be happier. More

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