Russ Millard
Russ Millard at Bill Jacobs BMW

Russ Millard | Page 10

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
112 Reviews
5.0

112 Reviews

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112 Reviews of Russ Millard

December 18, 2023

Dealership Rating
Employee Rating

This is our second BMW from Bill Jacobs in the last year. As always the experience was incredible. Russ took care of everything from start to finish. The customer experience at Bill Jacobs from Russ in sa More

by Ron V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2023

Dealership Rating
Employee Rating

From initial contact to finalizing our purchase, our experience with Bill Jacobs was thoroughly positive. The team's approach was friendly and welcoming, standing out pleasantly from our visits to other More

by kxw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2023

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

November 17, 2023

Dealership Rating
Employee Rating

If you're looking to get a BMW or need servicing on one, this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. More

by Lightndavoid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, Rob Trax , Terry Mancuso

Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about BMW Service Center! If you have any further questions, please give us a call. We're always happy to help!

Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs BMW!

November 12, 2023

Dealership Rating
Employee Rating

We had a great experience working with Russ. I found the dealership and the car we wanted on Truecar. Russ was very prompt in getting in touch, he answered all my questions, he was direct and pr More

by BtownWife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you so much again for your feedback! We hope you have a great day!

October 30, 2023

Dealership Rating
Employee Rating

My wife and I were in a pinch and needed to buy a high quality car in a short time period. Russ was an absolute pleasure to work with. He was detailed, responsive, and helpful every step of the way. I hig More

by Justin.B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2023

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about BMW Service Center! Thanks again for the recommendation, and have an amazing day!

October 18, 2023

Dealership Rating
Employee Rating

This is my 3rd lease with Russ Millard at Naperville Bill Jacobs BMW. He is great to work with, honest, friendly, efficient and has your best interest ahead of everything. More

by jessica
Purchase Time
Recommend Dealer
Yes
Oct 19, 2023

Bill Jacobs BMW responded

Hi Jessica, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2023

Dealership Rating
Employee Rating

Bill Jacobs BMW is such a great dealership with even better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW More

by gwendolynorr88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Oct 05, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 02, 2023

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Employee Rating

My Advisor Russ Millard was extremely helpful throughtout the whole process. Amazing service Bill Jacobs! More

by sumair.qureshi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Oct 04, 2023

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2023

Dealership Rating
Employee Rating

Bill Jacobs BMW is not only an amazing service center, but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car More

by kt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Sep 29, 2023

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. We're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2023

Dealership Rating
Employee Rating

Russ and Bill are wonderful to work with and the process of getting our 1st BMW was pretty smooth. Highly recommended! More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Sep 21, 2023

Bill Jacobs BMW responded

Hi Jack, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

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