Russell Donahue
Russell Donahue at Jim Norton T-Town Chevrolet

Russell Donahue

Service Advisor

Jim Norton T-Town Chevrolet

4924 S. Memorial Drive
Tulsa, OK 74145

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Russell Donahue

July 16, 2026

Dealership Rating
Employee Rating

Great and friendly service and on time thank you T Town Chevy team . Truck was nice and clean More

by Seanmajed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Hardcastle

Jul 16, 2026

Jim Norton T-Town Chevrolet responded

Thank you, Sean, for stopping by to leave Jim Norton T-Town Chevrolet a wonderful review!

July 09, 2026

Dealership Rating
Employee Rating

The staff is always friendly and super helpful even if they are not your salesperson . I highly recommend T Town Chevrolet . More

by Tcso129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Jim Norton T-Town Chevrolet responded

Thank you for your recommendation! We’re glad our team made such a positive impression. We hope to see you again at Jim Norton T-Town Chevrolet!

July 08, 2026

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Like always it was great getting service from A Experience Dealership Thank you Very much More

by lenzy1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Hardcastle, Cody Wetmore , Service Department

Jul 09, 2026

Jim Norton T-Town Chevrolet responded

Thank you for stopping by to leave Jim Norton T-Town Chevrolet a wonderful review!

June 19, 2026

Dealership Rating
Employee Rating

Best service ever. Thank you Russell. He was outstanding helping me with my Turbo issue and made sure I was taken care of with my extended warranty to get it covered More

by Capricelunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Jim Norton T-Town Chevrolet responded

We love to hear that Russell and our team provided such excellent care. Thank you for choosing Jim Norton T-Town Chevrolet and for sharing your support!

June 17, 2026

Dealership Rating
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Russell was very nice and explained the service that was performed. Waiting area very clean. More

by okie46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Jim Norton T-Town Chevrolet responded

Thank you for reviewing Russell and Jim Norton T-Town Chevrolet!

April 12, 2026

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Employee Rating

Friendly service, no pressure, very pleasant experience, would recommend this dealership and friendly salesmen and women to everyone! More

by bigbass09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Hardcastle, Solomon Teklu, Grant Geer, Joshua Boom , Gavin Higgins, Jordan Lamb

Apr 13, 2026

Jim Norton T-Town Chevrolet responded

We're grateful to have you as a Jim Norton T-Town Chevrolet customer. Thanks for the review!

March 21, 2026

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Employee Rating

T-town Chevy is an excellent dealership. Russell Donohue in the service department is outstanding! He always provides amazing customer service. I give Russell and T-Town Chevy my highest rec More

by Danny. r. Sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Jim Norton T-Town Chevrolet responded

Hi Danny, hearing this feedback about Russell made our day! We appreciate your business and we hope to see you again at Jim Norton T-Town Chevrolet!

November 05, 2025

Dealership Rating
Employee Rating

Great atmosphere great team work ask for boom or peanut they both made sure I was leaving with a car for sure and the also do trade ins. More

by Lavel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grant Geer, Joshua Boom , Ant'juane 'Peanut' Baul, Hal Smith

Nov 06, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Jim Norton T-Town Chevrolet. It's fantastic to hear that Boom and Peanut provided you with excellent service and helped you find the right car. We look forward to seeing you again and assisting with any future trade-ins. Thanks for choosing us! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2025

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Employee Rating

I came in for an oil change and ended up buying a new 2015 equinox. Great! More

by Mlawlis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Solomon Teklu , Blaine Baird, Keith Brady, Hal Smith

May 28, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your visit for an oil change led to the purchase of a new 2015 Equinox. It’s always our goal at Jim Norton T-Town Chevrolet to provide excellent service and a great experience. We appreciate your business and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 22, 2025

Dealership Rating
Employee Rating

Desde un inicio me trato súper bien, preguntando las cosas amablemente y siempre considerado en todo momento, aparte de que pudo brindarme un buen vehículo. More

by joel Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Hardcastle , Miguel Ruiz, Hal Smith

May 22, 2025

Jim Norton T-Town Chevrolet responded

¡Gracias por tu comentario tan positivo! Estamos muy contentos de que hayas tenido una excelente experiencia con nosotros en Jim Norton T-Town Chevrolet. Siempre nos esforzamos por brindar un trato amable y vehículos de calidad. Esperamos verte de nuevo pronto. ¡Comparte tu experiencia con tus amigos! Sinceremente, Courtney, Jim Norton Auto Group

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