Russell Donahue
Russell Donahue at Jim Norton T-Town Chevrolet

Russell Donahue

Service Advisor

Jim Norton T-Town Chevrolet

4924 S. Memorial Drive
Tulsa, OK 74145

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Russell Donahue

October 29, 2026

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Great service thanks Russell car for my granddaughter bet she would be excited everything looks good. Will send you a picture when I deliver it to her More

by solomoncircle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 29, 2026

Jim Norton T-Town Chevrolet responded

Thank you for the review! We will pass along your business and kind words to Russell. See you next time at Jim Norton T-Town Chevrolet!

October 23, 2026

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My experience was amazing Russel was awesome very patient and kept me updated no matter what on my part even though it was on back ordered he informed me all the updates he was getting and was extremely help More

by levicastro605
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Recommend Dealer
Yes
Oct 23, 2026

Jim Norton T-Town Chevrolet responded

It's great to hear Russel kept you updated and informed throughout the process! Thank you for choosing Jim Norton T-Town Chevrolet Service Center and we look forward to seeing you next time. Safe travels!

September 14, 2026

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Russell got me in quick to service and had a shuttle driver waiting for me as I requested online. He took me behind the desk to show the alignment picture directly, and was able to get that done at same More

by 918 Lusnak
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Recommend Dealer
Yes

Other Employees Tagged: Jake Tudor

Sep 14, 2026

Jim Norton T-Town Chevrolet responded

Thank you for sharing your experience with Russell and our service team! We're glad to hear everything went smoothly. We truly appreciate your loyalty. Have a great day! - Jim Norton T-Town Chevrolet

September 02, 2026

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Had a appointment for 930 for oil change didn't get out until 1105 Way to long to sit and wait Was told it usually doesn't take that long. No excuse for having an appointment and waiting that Long More

by bwillee
Service Time
Recommend Dealer
No
Sep 03, 2026

Jim Norton T-Town Chevrolet responded

We are extremely thankful for our customers and value their honest feedback. We cannot identify and contact you from your review name, but our Service Manager, Wayne Stanley, would like to offer a resolution. Kindly reach out at your convenience: Wayne Stanley, Service Manager - (918) 921-2100, wayne.stanley@ttownchevy.com

August 23, 2026

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Car was serviced Resell came with parts that needed replaced. Car has done in timely manner. Came bank washed. T Town did a great job. Thanks Martin More

by m7webb77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Hardcastle

Aug 25, 2026

Jim Norton T-Town Chevrolet responded

We're so glad to hear you had a great experience with Martin and the team! Thank you for choosing Jim Norton T-Town Chevrolet and for sharing your feedback!

August 11, 2026

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Treat you like family. Builds relationships. Makes you feel welcome. Quick pro service. Nice waiting area & snacks. More

by shafarab
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Stanley, Don Hardcastle

Aug 12, 2026

Jim Norton T-Town Chevrolet responded

It's awesome to hear that our team made you feel right at home! Thank you for choosing Jim Norton T-Town Chevrolet and thank you for this fantastic feedback!

July 16, 2026

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Great and friendly service and on time thank you T Town Chevy team . Truck was nice and clean More

by Seanmajed
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Recommend Dealer
Yes

Other Employees Tagged: Don Hardcastle

Jul 16, 2026

Jim Norton T-Town Chevrolet responded

Thank you, Sean, for stopping by to leave Jim Norton T-Town Chevrolet a wonderful review!

July 09, 2026

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The staff is always friendly and super helpful even if they are not your salesperson . I highly recommend T Town Chevrolet . More

by Tcso129
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Recommend Dealer
Yes

Other Employees Tagged: Lesa Grandon , Joshua Boom, Grant Geer

Jul 09, 2026

Jim Norton T-Town Chevrolet responded

Thank you for your recommendation! We’re glad our team made such a positive impression. We hope to see you again at Jim Norton T-Town Chevrolet!

July 08, 2026

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Like always it was great getting service from A Experience Dealership Thank you Very much More

by lenzy1951
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Recommend Dealer
Yes

Other Employees Tagged: Don Hardcastle , Cody Wetmore, Service Department

Jul 09, 2026

Jim Norton T-Town Chevrolet responded

Thank you for stopping by to leave Jim Norton T-Town Chevrolet a wonderful review!

June 19, 2026

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Employee Rating

Best service ever. Thank you Russell. He was outstanding helping me with my Turbo issue and made sure I was taken care of with my extended warranty to get it covered More

by Capricelunn
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Recommend Dealer
Yes
Jun 22, 2026

Jim Norton T-Town Chevrolet responded

We love to hear that Russell and our team provided such excellent care. Thank you for choosing Jim Norton T-Town Chevrolet and for sharing your support!

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