Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
147 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

147 Reviews

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147 Reviews of Russell Karli

November 01, 2026

Dealership Rating
Employee Rating

As always, the staff were courteous, helpful, and informative. The service was fast and excellent. The waiting area is pleasant. More

by Page208dellwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2026

Bryan College Station Toyota responded

Knowing you consistently receive attentive, informative care for your Toyota Corolla Hybrid means a lot to us. We're glad the service was prompt and the waiting area felt comfortable.

October 28, 2026

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Employee Rating

I had a great experience with Bryan College Station Toyota! The customer service was outstanding, and the staff was friendly, professional, and very helpful throughout the entire process. They made sur More

by veronica.delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Bryan College Station Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Bryan College Station Toyota are glad to have you as a customer.

October 21, 2026

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Good communication throughout, convenient reasonably priced loaner vehicle, prompt follow up after the service was complete. More

by razbloomer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Bryan College Station Toyota responded

Hearing that our team kept you informed, provided a convenient loaner, and followed up promptly after servicing your FJ Cruiser is rewarding. Your five-star rating means a lot to our service department.

September 28, 2026

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This dealership has been very good to me, beginning at the point of purchase of my Tundra. They have been attentive to my needs and have responded well to my concerns. More

by robertksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Bryan College Station Toyota responded

Knowing you felt supported from purchase through each service visit on your Tundra is rewarding. Hearing you found our team attentive and responsive to your concerns means a lot to us.

September 28, 2026

Dealership Rating
Employee Rating

This dealership has been very good to me, beginning at the point of purchase of my Tundra. They have been attentive to my needs and have responded well to my concerns. More

by robertksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Bryan College Station Toyota responded

Your note about our attentiveness to your needs and prompt responses highlights what we aim for in every service visit. Your kind words mean a great deal to our service team. Thank you for trusting us with your Toyota Tundra.

September 26, 2026

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B/CS Toyota made it simple to schedule my appointment, gave me an accurate estimate of the cost , and performed the work exactly as promised! More

by mlindy91
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 26, 2026

Bryan College Station Toyota responded

Knowing that scheduling your Tundra service felt simple means a lot to our service team. Your note about receiving an accurate cost estimate highlights the transparency we aim to provide. Our team, including Russell, is pleased we could complete the work exactly as promised, and we appreciate your five-star rating.

September 22, 2026

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Russ was very attentive to me and my time. He kept me informed. I love Bryan College Station Toyota dealership. They are more friendly than Round Rock Toyota. More

by krzapata1965
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Bryan College Station Toyota responded

We’re glad Russell could be attentive to your time and keep you informed during the service on your Toyota Tacoma. Knowing you felt welcomed by our service department means a great deal to us.

September 16, 2026

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Great service! They sent a video of what needed to be done and how to solve it. More

by BMLSNOOK
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Recommend Dealer
Yes
Sep 16, 2026

Bryan College Station Toyota responded

Your comment about the video walkthrough highlights how our service team aims to keep you in the loop. Knowing that it clarified what needed to be done on your Highlander is rewarding.

September 15, 2026

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Employee Rating

excellent, positive. Happy to be in good hands. honest service department folks. would definitely recommend More

by rajivchoudharyus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 25, 2026

Bryan College Station Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2026

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Employee Rating

Russel is the best tech you have there. BEFORE I come in he always has a plan and communicates it flawlessly. I came in for a warning lamp and he literally texted me no less then 10 times t More

by badfish0781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani

Sep 14, 2026

Bryan College Station Toyota responded

Knowing that you felt informed at every step of your Toyota Tundra’s service is rewarding. Russell takes pride in planning each repair and keeping you updated throughout the process. Thank you for the five-star rating and for recognizing his dedication.

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