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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
121 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

121 Reviews

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121 Reviews of Russell Karli

May 29, 2026

Dealership Rating
Employee Rating

Carry is the best. Great consistency in her provided advising. Couldn’t ask for better care. More

by PEDROG1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Shaw, Khurram Ali, Aaron Douglas, Zeeshan Devani, Carey Hausenfluck, Patrick Seigler, Abagail Mojica, Manny Lopez, Dustin Holifield

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May 29, 2026

Bryan College Station Toyota responded

Thank you for trusting our service team with your Toyota Highlander. We’re delighted to know that our consistent advice and attentive care met your expectations. We look forward to supporting you on the road.

May 15, 2026

Dealership Rating
Employee Rating

Very good dealership to do business with and after the sale. Service department and parts department is great. More

by paperchaserrlf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, Khurram Ali

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May 15, 2026

Bryan College Station Toyota responded

Rusty is thrilled to hear you had a great experience with our service and parts teams. We appreciate your trust in Toyota maintenance and look forward to helping you again.

May 15, 2026

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Employee Rating

Always so impressed with the quality of service I receive from Russ and Toyota. Thanks! More

by monteigne.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

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May 15, 2026

Bryan College Station Toyota responded

It’s wonderful to hear that Russell and our team provided excellent service for your Toyota Land Cruiser. Thank you for sharing your experience. We look forward to assisting you again.

May 09, 2026

Dealership Rating
Employee Rating

I never have to worry about my car when I take it to Bryan/College Station Toyota. Russell and the team took good care of me and my car. More

by JEFF PITBLADO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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May 09, 2026

Bryan College Station Toyota responded

We’re delighted that you trust us with your Toyota RAV4 Hybrid. Russell and our service team are glad to take care of you and your vehicle. Thank you for the great feedback and please let us know whenever we can help again.

April 28, 2026

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Employee Rating

Russ was professonal outgoing ithe excelllant customer service rep. we will see how the Rav service is More

by tuckercraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2026

Bryan College Station Toyota responded

We are very happy to hear Russell provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 22, 2026

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Employee Rating

They were very helpful with our air condition repair we had a major problem and they worked with us on pricing and a loaner truck to get the problem fixed More

by bnscattleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Apr 22, 2026

Bryan College Station Toyota responded

We’re glad the air conditioning repair on your Toyota Tundra went smoothly. Our service team is happy the loaner truck and flexible pricing helped address the major problem. Thank you for the five star review.

April 20, 2026

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Employee Rating

My service at BCS Toyota has always been quick and easy as well as efficient and friendly. More

by ASANTINI4
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Recommend Dealer
Yes
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Apr 20, 2026

Bryan College Station Toyota responded

It’s wonderful to hear that your Toyota service visits have been quick, easy, efficient, and friendly. Russell and the entire team appreciate knowing each appointment feels straightforward and welcoming. We look forward to your next service visit.

April 16, 2026

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Employee Rating

The check-in process for service appointments at B/CS Toyota is very efficient. My service tech, Russell Karli, is always a pleasure to work with. He keeps me updated about the status of my vehicle while More

by Karen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Bryan College Station Toyota responded

Thank you for highlighting our efficient service check-in. Russell takes pride in keeping you informed and making time for your questions so you never feel rushed. We appreciate your trust in our team to care for your RAV4 Hybrid and look forward to your next visit.

April 07, 2026

Dealership Rating
Employee Rating

Russell was very helpful and they did great work on my vehicle would go back More

by AMANDAJWIGGINS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

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Apr 07, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience. We’re glad Russell provided helpful service and that your Dodge Journey is running smoothly. We look forward to assisting you again.

April 01, 2026

Dealership Rating
Employee Rating

Always make the experience quick and easy! Staff is always very accommodating and welcoming making sure what you need is accomplished! More

by dominiquewitherspoon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McCulley, Nikki Bordallo, Justin Birdwell

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Apr 01, 2026

Bryan College Station Toyota responded

Thank you for sharing your positive experience. It’s great to know our team provided welcoming and efficient service on your Toyota Camry. We look forward to assisting you again.

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