Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
144 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

144 Reviews

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144 Reviews of Russell Karli

September 28, 2026

Dealership Rating
Employee Rating

This dealership has been very good to me, beginning at the point of purchase of my Tundra. They have been attentive to my needs and have responded well to my concerns. More

by robertksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Bryan College Station Toyota responded

Knowing you felt supported from purchase through each service visit on your Tundra is rewarding. Hearing you found our team attentive and responsive to your concerns means a lot to us.

September 28, 2026

Dealership Rating
Employee Rating

This dealership has been very good to me, beginning at the point of purchase of my Tundra. They have been attentive to my needs and have responded well to my concerns. More

by robertksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Bryan College Station Toyota responded

Your note about our attentiveness to your needs and prompt responses highlights what we aim for in every service visit. Your kind words mean a great deal to our service team. Thank you for trusting us with your Toyota Tundra.

September 26, 2026

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Employee Rating

B/CS Toyota made it simple to schedule my appointment, gave me an accurate estimate of the cost , and performed the work exactly as promised! More

by mlindy91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2026

Bryan College Station Toyota responded

Knowing that scheduling your Tundra service felt simple means a lot to our service team. Your note about receiving an accurate cost estimate highlights the transparency we aim to provide. Our team, including Russell, is pleased we could complete the work exactly as promised, and we appreciate your five-star rating.

September 22, 2026

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Employee Rating

Russ was very attentive to me and my time. He kept me informed. I love Bryan College Station Toyota dealership. They are more friendly than Round Rock Toyota. More

by krzapata1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Bryan College Station Toyota responded

We’re glad Russell could be attentive to your time and keep you informed during the service on your Toyota Tacoma. Knowing you felt welcomed by our service department means a great deal to us.

September 16, 2026

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Great service! They sent a video of what needed to be done and how to solve it. More

by BMLSNOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Bryan College Station Toyota responded

Your comment about the video walkthrough highlights how our service team aims to keep you in the loop. Knowing that it clarified what needed to be done on your Highlander is rewarding.

September 15, 2026

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excellent, positive. Happy to be in good hands. honest service department folks. would definitely recommend More

by rajivchoudharyus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 25, 2026

Bryan College Station Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2026

Dealership Rating
Employee Rating

Russel is the best tech you have there. BEFORE I come in he always has a plan and communicates it flawlessly. I came in for a warning lamp and he literally texted me no less then 10 times t More

by badfish0781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani

Sep 14, 2026

Bryan College Station Toyota responded

Knowing that you felt informed at every step of your Toyota Tundra’s service is rewarding. Russell takes pride in planning each repair and keeping you updated throughout the process. Thank you for the five-star rating and for recognizing his dedication.

September 11, 2026

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Employee Rating

All good with the dealership every time. Russ is excellent to work with and very helpful. More

by rpettus189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Bryan College Station Toyota responded

Thank you for trusting us with your vehicle's service needs! We strive to provide top notch care for our customers and we're happy to hear we've done that for you.

September 06, 2026

Dealership Rating
Employee Rating

Russel has been my service guy for several years. In all that time he has proven to be professional and knowledgeable. He has the ability to answer my question and help me understand “car stuff” eve More

by AGGIEBABA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khurram Ali, Bobby Hall

Sep 07, 2026

Bryan College Station Toyota responded

Hearing that Russell’s clear explanations helped you understand the service on your RAV4 means a lot to our service team. We’re grateful for your trust over the years and look forward to assisting with any future maintenance needs you have.

August 31, 2026

Dealership Rating
Employee Rating

This dealership keeps up with all your maintenance and gets work done in a timely manner. Always knowledgeable and courteous and don't take advantage of you. Never had any issues with them that they did More

by BKNESEK1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Aug 31, 2026

Bryan College Station Toyota responded

Your recognition of our courteous, knowledgeable approach and timely maintenance on your Toyota Grand Highlander Hybrid highlights what we aim to deliver. Knowing you trust us to correct any issues and appreciate when we go the extra mile means a lot to our service department.

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