Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
131 Reviews

Dealership Experience

3 yrs

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

131 Reviews

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131 Reviews of Russell Karli

July 26, 2026

Dealership Rating
Employee Rating

I have owned Toyota and Lexus vehicles for the past 20 years. BCS Toyota always provides excellent service in the service department. More

by achangbaldwin
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2026

Bryan College Station Toyota responded

We appreciate you trusting Toyota and Lexus vehicles for the past 20 years and allowing Russell and our service team to care for your Lexus RX 350. Thank you for your 5-star rating. We look forward to serving you for many more years.

July 25, 2026

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This is the only place I would have my vehicle serviced. They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of ta More

by toytech1
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2026

Bryan College Station Toyota responded

Knowing your Toyota RAV4 and your other Toyota vehicles leave in proper working order is exactly what we aim for. Bobby takes pride in delivering thorough, top quality service at a competitive price. Thank you for trusting us with all three of your Toyotas.

July 20, 2026

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Very Professional and Knowledgeable Explained my options so I could make the decision Service was outstanding More

by DROCK500.DR
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Recommend Dealer
Yes
Jul 20, 2026

Bryan College Station Toyota responded

Thank you for the five-star rating and for highlighting our service on your Toyota Tundra. We’re pleased our team clearly outlined your options and delivered professional, knowledgeable support. We appreciate you trusting us with your Tundra and look forward to helping you again.

July 19, 2026

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Service department did not complete the reinstall of my oil pan plate and I had to drive back to the dealership the next day. Lack of quality control measures were obvious. More

by J and A
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Recommend Dealer
No
Jul 23, 2026

Bryan College Station Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 18, 2026

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Russel Karli has taken good care of all my service needs. He also gets my Highlander serviced and back to me as soon as possible which is great because it’s my only transportation. Thanks Russ! More

by 4GARZA
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Recommend Dealer
Yes
Jul 18, 2026

Bryan College Station Toyota responded

We’re happy Russell has taken such great care of your Toyota Highlander and returned it quickly so you could keep moving. It’s important to us that your primary transportation is reliable. We look forward to helping you again in the future.

July 11, 2026

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Great experience! On time and not a long wait for service to be completed. Thanks! More

by georgiagraham72
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Recommend Dealer
Yes
Jul 11, 2026

Bryan College Station Toyota responded

Russell and our team are pleased the service on your Toyota Highlander Hybrid was on schedule and completed quickly. Thank you for choosing Toyota for your service needs.

July 11, 2026

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We love the service and the Personal attention we received every time we take our trucks. More

by LORENZO22ABEL1
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Recommend Dealer
Yes
Jul 11, 2026

Bryan College Station Toyota responded

We’re delighted to know you appreciate the personal attention and service your Chevrolet receives each visit. Russell and our service team look forward to caring for your trucks again soon. Thank you for trusting us.

July 07, 2026

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Working with Russell was really good. He informed me of a recall that was on my car and when i asked if i could put it off he let me know that it was better to take care of it then while More

by EGGLESTON.ANDREW
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Recommend Dealer
Yes
Jul 07, 2026

Bryan College Station Toyota responded

Thanks for sharing your positive feedback. We’re glad Russell advised you to handle the recall during your Toyota RAV4 oil change and that it only added a small amount of time. We appreciate your trust and look forward to serving you again.

June 22, 2026

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Great service very helpful . Very quick turnout thank you for such amazing service I'll be back. More

by garricklcooper
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Jun 22, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience. We’re glad our team made the service on your Toyota Highlander both helpful and fast. We look forward to assisting you again soon.

June 06, 2026

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Employee Rating

The service at Bryan College Station Toyota has always been elite. Setting up the appointment is easy. They greet you upon your arrival. Your service technician is always professional and welcoming. The More

by Gatest
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2026

Bryan College Station Toyota responded

It’s great to hear about your smooth service visits. We’re pleased that scheduling was straightforward, our technicians greeted you promptly, and you received a clear video overview. We appreciate your recommendation and look forward to servicing your Toyota again.

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