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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 2

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
144 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

144 Reviews

Write a Review

144 Reviews of Russell Karli

August 29, 2026

Dealership Rating
Employee Rating

Courteous greeting, followed by quick assignment of a service agent and smooth follow up all through the process, even apologizing for a 10-min delay! More

by jameselind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Vasquez

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Aug 29, 2026

Bryan College Station Toyota responded

Thanks for the five-star rating! Our service team is pleased we could greet you courteously, assign a service agent quickly, and keep you updated throughout the service on your Lexus LX 570, even when a short delay occurred.

August 09, 2026

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Employee Rating

The regular maintenance service was quick and I like the live video when the car was inspected. More

by LIENHUONGHA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2026

Bryan College Station Toyota responded

Knowing the regular maintenance on your Toyota Sienna was quick is rewarding. Your feedback about the live video inspection means a lot to our service team.

August 07, 2026

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Employee Rating

This dealership is amomg the top three such esta lishments I had done business and felt completely satisfied More

by hb.paksoy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Aug 07, 2026

Bryan College Station Toyota responded

Knowing you consider us one of the top three dealerships you’ve done business with means a great deal to our service team. We’re thrilled the service on your RAV4 left you completely satisfied.

July 26, 2026

Dealership Rating
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I have owned Toyota and Lexus vehicles for the past 20 years. BCS Toyota always provides excellent service in the service department. More

by achangbaldwin
Service Price Transparency
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Recommend Dealer
Yes
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Jul 26, 2026

Bryan College Station Toyota responded

We appreciate you trusting Toyota and Lexus vehicles for the past 20 years and allowing Russell and our service team to care for your Lexus RX 350. Thank you for your 5-star rating. We look forward to serving you for many more years.

July 25, 2026

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Employee Rating

This is the only place I would have my vehicle serviced. They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of ta More

by toytech1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Heather Beran

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Jul 25, 2026

Bryan College Station Toyota responded

Knowing your Toyota RAV4 and your other Toyota vehicles leave in proper working order is exactly what we aim for. Bobby takes pride in delivering thorough, top quality service at a competitive price. Thank you for trusting us with all three of your Toyotas.

July 20, 2026

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Very Professional and Knowledgeable Explained my options so I could make the decision Service was outstanding More

by DROCK500.DR
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Recommend Dealer
Yes
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Jul 20, 2026

Bryan College Station Toyota responded

Thank you for the five-star rating and for highlighting our service on your Toyota Tundra. We’re pleased our team clearly outlined your options and delivered professional, knowledgeable support. We appreciate you trusting us with your Tundra and look forward to helping you again.

July 19, 2026

Dealership Rating
Employee Rating

Service department did not complete the reinstall of my oil pan plate and I had to drive back to the dealership the next day. Lack of quality control measures were obvious. More

by J and A
Service Price Transparency
Workmanship
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Recommend Dealer
No
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Jul 23, 2026

Bryan College Station Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 18, 2026

Dealership Rating
Employee Rating

Russel Karli has taken good care of all my service needs. He also gets my Highlander serviced and back to me as soon as possible which is great because it’s my only transportation. Thanks Russ! More

by 4GARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2026

Bryan College Station Toyota responded

We’re happy Russell has taken such great care of your Toyota Highlander and returned it quickly so you could keep moving. It’s important to us that your primary transportation is reliable. We look forward to helping you again in the future.

July 11, 2026

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Employee Rating

Great experience! On time and not a long wait for service to be completed. Thanks! More

by georgiagraham72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2026

Bryan College Station Toyota responded

Russell and our team are pleased the service on your Toyota Highlander Hybrid was on schedule and completed quickly. Thank you for choosing Toyota for your service needs.

July 11, 2026

Dealership Rating
Employee Rating

We love the service and the Personal attention we received every time we take our trucks. More

by LORENZO22ABEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 11, 2026

Bryan College Station Toyota responded

We’re delighted to know you appreciate the personal attention and service your Chevrolet receives each visit. Russell and our service team look forward to caring for your trucks again soon. Thank you for trusting us.

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