Russell Lawrentz | Page 8

Very knowledgable of vehicle, and able to answer questions regarding competitors offering similar products. Was efficient with my time, was complete with answering any questions, and very thorough i questions regarding competitors offering similar products. Was efficient with my time, was complete with answering any questions, and very thorough in making sure I was satisfied with everything. Introduced me to the service managers, and laid out all the options fully. Was not pressuring in any way, and was very respectful and pleasant to deal with. More

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Salesperson was honest and upfront with all aspects of sale. We have work with him in the past and he always takes care of us. sale. We have work with him in the past and he always takes care of us. More

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He was very professional and well-versed in both Lexus capabilities and any specific customer needs. For me, purchasing a car is a necessary evil and I do not enjoy this activity, but he made the process capabilities and any specific customer needs. For me, purchasing a car is a necessary evil and I do not enjoy this activity, but he made the process quick and easy, and relatively pleasant. There were a couple of items at pick-up that weren't right with the car, but he assured me that they would be fixed when I bring it back. I will certainly consider Lexus next time my family needs a new car. More

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Russell was a pleasure to work with and I am very happy with my vehicle. I would definately go there again when I am ready for another vehicle. with my vehicle. I would definately go there again when I am ready for another vehicle. More

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The service I received when buying my car was excellent and each time I go back for service it is just as outstanding. They matched prices, provided free loaner cars and have a great area within which to and each time I go back for service it is just as outstanding. They matched prices, provided free loaner cars and have a great area within which to wait. More

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I was quite happy about the frienliness and professionalism of Mr Lawrence in Lexus of Wayzata. If I had any issues or questions he was prompt to help and reply. professionalism of Mr Lawrence in Lexus of Wayzata. If I had any issues or questions he was prompt to help and reply. More

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The entire staff of Lexus of Wayzata is friendly, helpful, and go out of their way to help you for whatever reason you came in there for! helpful, and go out of their way to help you for whatever reason you came in there for! More

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I purchased a Lexus GS350 (one they loan our for service work)from Russell and it was a very positive experience. He was professional, knowledgeable, and responsive. Russell was also very helpful in a sea work)from Russell and it was a very positive experience. He was professional, knowledgeable, and responsive. Russell was also very helpful in a search for a used car for a new driver in my house. More

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