Russell Lawrentz | Page 7

When I was buying the car the salesperson was very patient and not pushy or aggressive. Took his time and answered all my questions concisly. Always returned my calls promptly. They have alway taken patient and not pushy or aggressive. Took his time and answered all my questions concisly. Always returned my calls promptly. They have alway taken very good care of my car and my needs as it pertains to the car. The last time it was serviced they employees involved went above and beyond to make me feel comfortable with what they were doing and why they were doing it. I had to take it back a couple times and they were very accomidating about giving me a car that I needed for my business. More

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Russell was very knowledgable about all the vehicles to find our exact need/want. He was honest. He had patience while we made our decision so we didn't feel rushed or pressured. Very pampering experience find our exact need/want. He was honest. He had patience while we made our decision so we didn't feel rushed or pressured. Very pampering experience overall...very happy. More

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I had a very good expirience working with Russel from the time I stepped on the dealership lot (looking for a SUV), until I picked the "new" used car a week later. Good interaction on trade-in value. Fast pi time I stepped on the dealership lot (looking for a SUV), until I picked the "new" used car a week later. Good interaction on trade-in value. Fast pick-up (<1 hour) - no problems. good financing More

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Very knowledgable of vehicle, and able to answer questions regarding competitors offering similar products. Was efficient with my time, was complete with answering any questions, and very thorough i questions regarding competitors offering similar products. Was efficient with my time, was complete with answering any questions, and very thorough in making sure I was satisfied with everything. Introduced me to the service managers, and laid out all the options fully. Was not pressuring in any way, and was very respectful and pleasant to deal with. More

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Russel goes out of his way to make the car buy experience very comfortable. Our Family has purchased over 4 cars from him in the last 5 years. We will continue to go back knowing Russel's commitment to quali very comfortable. Our Family has purchased over 4 cars from him in the last 5 years. We will continue to go back knowing Russel's commitment to quality and service. More

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Russell is easy to work with and conveys a high degree of confidence in the dealership and the quality cars they sell. I would recommend him to anyone. confidence in the dealership and the quality cars they sell. I would recommend him to anyone. More

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The reasons why I have given this dealership such a high rating is because of Russell Lawrentz's honesty in working with us in purchasing 3 cars at Lexus of Wayzata. We have great respect in his integrity. rating is because of Russell Lawrentz's honesty in working with us in purchasing 3 cars at Lexus of Wayzata. We have great respect in his integrity. He put our interests first and provided solutions to our needs in an approach that positively impacted our family regarding our budget and desired car performance. Overall, Lexus provides great service on our vehicles and has been proactive in handling issues that may arise. In one instance, our power transmission failed to early, and Lexus helped with the costs and worked with headquarters to help with the cost of replacement. I have only high marks for Lexus of Wayzata and especially Russell Lawrentz! More

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He was very professional and well-versed in both Lexus capabilities and any specific customer needs. For me, purchasing a car is a necessary evil and I do not enjoy this activity, but he made the process capabilities and any specific customer needs. For me, purchasing a car is a necessary evil and I do not enjoy this activity, but he made the process quick and easy, and relatively pleasant. There were a couple of items at pick-up that weren't right with the car, but he assured me that they would be fixed when I bring it back. I will certainly consider Lexus next time my family needs a new car. More

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Russell was a pleasure to work with and I am very happy with my vehicle. I would definately go there again when I am ready for another vehicle. with my vehicle. I would definately go there again when I am ready for another vehicle. More

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Salesperson was honest and upfront with all aspects of sale. We have work with him in the past and he always takes care of us. sale. We have work with him in the past and he always takes care of us. More

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