Russell Rheault | Page 2

We had the pleasure of dealing with Russell Rheault. This was one of the best car purchasing experiences we have had. Russell was very helpful and extremely easy going. We did not feel pressured or swayed in was one of the best car purchasing experiences we have had. Russell was very helpful and extremely easy going. We did not feel pressured or swayed in any way. He took the time to help us figure out if our car seats would fit in our new vehicle, even having another staff member let us borrow his to do some test fitting. He also took the time to text me after work hours to make sure our financing would work for us. I wish all salesmen had the same approach that Russell had. Would highly recommend contacting him if you are in the market for a new car! More

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Thanks for everything God blessed Russel his the best his so friendly at very good person thanks for all the help you give to xxx so friendly at very good person thanks for all the help you give to xxx More

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Great salesman. Very thorough. Left with new car very happy and lots of knowledge of my new vehicle. Would recommend to anyone looking for a new vehicle. happy and lots of knowledge of my new vehicle. Would recommend to anyone looking for a new vehicle. More

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Wonderful service, helped us get the best deals! Very nice and knowledgeable employee, told us everything we needed to know. Walked away with an amazing car and a wonderful experience! nice and knowledgeable employee, told us everything we needed to know. Walked away with an amazing car and a wonderful experience! More

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All around great experience! As stress free as buying a car can be! Russ is fantastic and I look forward to doing business with him in the future. car can be! Russ is fantastic and I look forward to doing business with him in the future. More

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The best car buying experience ever!!!! Russell Rheault was amazing!! I work in the luxury auto industry for over 15 years and this by far was the best experience I have had at any dealer. Russell Rheault was amazing!! I work in the luxury auto industry for over 15 years and this by far was the best experience I have had at any dealer. I would recommend anyone to check Lundgren Honda for their car needs and GO SEE RUSSELL RHEAULT!!!! More

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My dad called ahead from Texas and you still made it all happen! Thank you for my wonderful experience now I have a reliable car. happen! Thank you for my wonderful experience now I have a reliable car. More

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Genuine experience at Lundgren Honda Russell is not your typical salesman. He was patient, genuine, and knowledgeable, and he helped to understand my needs before suggesting or putting me Russell is not your typical salesman. He was patient, genuine, and knowledgeable, and he helped to understand my needs before suggesting or putting me into vehicles I was not interested in. He took the time to work with me from the moment I walked in the door, and was extremely communicative and responsive throughout the entire car buying process. I wouldn't hesitate to contact him if I needed anything and I wouldn't hesitate recommending him as someone to work with to buy a car. Thanks, Russell! By far, the best dealership experience I've had. More

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Mr. Russell Rheault assisted with my lease of a Fit in 2017 and my purchase of an HR-V last month - November 2019. The Lundgren store is 1st rate As are all employees I have dealt with. Because of Russ 2017 and my purchase of an HR-V last month - November 2019. The Lundgren store is 1st rate As are all employees I have dealt with. Because of Russell Rheault and people as good as he, your reputation must be peerless! More

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Played Too Many Games There were 3 separate incidents within 48 hours where I found them trying to swing the deal heavily in their favor to where it was unfair. It's ver There were 3 separate incidents within 48 hours where I found them trying to swing the deal heavily in their favor to where it was unfair. It's very unfortunate that I have to give a low Rating. We purchased our first Pilot from them, it was easy and no games. This time not so much. They had a used car on the lot we went to look at. 2017 HRV EX-L. It was listed at 20,900. When we looked closer it had been involved in 2 accidents one with structural damage. A brand new 2019 HRV goes for 25K. So that didn't make much sense to me. They told me the price was not negotiable. The next day the price online dropped by $1,200. There was no real explanation other than Used Cars Department handles it. Within a couple days we went back because they had a brand new 2018 HRV on the lot. I went in to look at it and they quoted me 25,900 when the 2019 new HRV was 25,500... Same model, just a year older. Makes no logical sense. The last straw was my trade in. The retail Value on the car was 12,500. I get when you trade in the need to make money. Their first offer was 7,000. Already below the KBB fair value. Then they told me they valued the car below the Good condition but Higher than fair... But felt it was okay to offer me a value below fair value. But then I was told repeatedly they don't play games and they have my best interest in mind. More

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