
18 Reviews of Russell Wickham
December 04, 2020
"I took my car in for service because the key fobs were..."
- WlkoontzI took my car in for service because the key fobs were not always being recognized by the car. Russell Wickham is my service writer and always provides me with superior service, and he provides a free loaner car if needed. The technician reprogrammed the fobs and everything is working well.
Read MoreOther Employees Tagged: Eric Clark
November 22, 2020
"Ali souley was very professional and help me get my..."
- JoeAli souley was very professional and help me get my vehicle all the service it needed. I will always go back to him if I need my vehicle serviced
Read MoreOther Employees Tagged: Armand Amany, Ali Souley
March 01, 2020
"Excellent communication, fast service, friendly staff...."
- Kristenashley74Excellent communication, fast service, friendly staff. Russ Wickham is always wonderful to work with, as always! And everyone down to the loaner car personnel , was friendly and accomodating
Read MoreFebruary 10, 2020
"Fast and courteous service! Russell was very friendly and..."
- PersianGQ7Fast and courteous service! Russell was very friendly and helpful and was able to get me out the door quickly and without issue. My car was also ready when I arrived so I didn’t have to wait long.
Read MoreJanuary 28, 2020
"Excellent, efficient service. Great communication and..."
- GlenmolExcellent, efficient service. Great communication and responsive Awesome service department . Diagnosed problem and took all steps to address likely cause of issue Would absolutely have them service vehicle again
Read MoreJanuary 06, 2020
"brought car in for recall service...Was told i needed..."
- Decofredbrought car in for recall service...Was told i needed approximately $3,000.00 in repairs which proved to be a gross exaggeration. Other repair shop will do the minor work i need for a fraction of the bmw estimate which was shown to them. Recall work was allegedly performed .....in a timely manner...complimentary lyft was provided. Later contacted via text about my experience thought it was a service rep but turned out to be a salesperson trying to sell me a new car!
Read MoreJanuary 03, 2020
"Great customer service. They care about their customers &..."
- 4prettybabiesGreat customer service. They care about their customers & always trustworthy when it comes to providing service advice. After moving away, I still drive an hour and 15 minutes just to come to this particular location after moving away, I still drive an hour and 15 minutes just to come to this particular location
Read MoreOther Employees Tagged: Juan Rodriquez, Eric Clark