Rusty Hill | Page 2

Nate was excellent, I was impressed with his ability to explain the features of the infiniti even though it was not their brand. Very easy to work with as was David and Rusty. Great dealership! explain the features of the infiniti even though it was not their brand. Very easy to work with as was David and Rusty. Great dealership! More

Helpful 0

Report | Print

Great dealership! No hassle, easy to negotiate with and I'm very happy with the entire process. I will buy from them again in the future. Greg, Rusty and Joe were all very competent and easy to deal with. I'm very happy with the entire process. I will buy from them again in the future. Greg, Rusty and Joe were all very competent and easy to deal with. More

Helpful 0

Report | Print

Wow, this is the first time I've literally bought a vehicle online. Hill-Kelly Is my new go to dealership! Thank you Rusty/Joel. vehicle online. Hill-Kelly Is my new go to dealership! Thank you Rusty/Joel. More

Helpful 0

Report | Print

Great deal and easy transaction! Buster and Rusty made me a great deal on the perfect truck. I drove over from Panama City and it was well worth the trip. I would recommend the dealer Buster and Rusty made me a great deal on the perfect truck. I drove over from Panama City and it was well worth the trip. I would recommend the dealership to anyone. Thank you, Darin More

Helpful 0

Report | Print

Gladiator Scheduled to pick up a new vehicle today. GM canceled a meeting to view my trade-in. Then, I could not get a hold of him or the salesman because the Scheduled to pick up a new vehicle today. GM canceled a meeting to view my trade-in. Then, I could not get a hold of him or the salesman because they were in "meetings". Turns out, they had a better offer on the vehicle and refunded my deposit. Update: Rusty calls back to salvage the deal. We were $1,000 off on my trade. Had the morning events not occurred, I probably would have taken their offer on my trade for $1,000 less than I wanted, but I still had a bad impression of their customer service. We talked and at the end I decided not to buy the vehicle. I stated that I am obviously disappointed, and that I did a lot of work in preparation to purchase and finance this vehicle. Because of that, my reviews on Yelp and google will remain. He gets upset and states, we have the right not to sell a vehicle too and I am not selling it to you now or ever! Lol. Be warned. He then calls me a liar regarding the above review. He angrily accused my of lying three times in it: 1. Stated I was not scheduled to pick up a vehicle today... I am waiting for the autograft check to arrive from the bank. They have the vehicle gases up and ready supposedly. I told the sales guy I am at the mercy of the post office. As soon as the check shows up, I will be out to get the Jeep. So I agree, "scheduled" might have been a poor choice in words but certainly not a lie. I fully intended, which they knew, to come get the Jeep as soon as the check arrived which was estimated to be today. 2. Stated I lied about the meeting with the GM to view my trade in. We 100% agreed to meet at my house this morning. He stated 30 minutes out, and then canceled. 3. Said I also lied in the above review, that they sold the Jeep out from under me... Read above. Never said that. Pretty heavy accusations. The GM said they had a better offer anyway. More

Helpful 0

Report | Print

Mr Rusty from Felix Thank you for your help and efforts in helping me with my brand new truck was very Happy with your sale and for careing as well thanks Thank you for your help and efforts in helping me with my brand new truck was very Happy with your sale and for careing as well thanks More

Helpful 0

Report | Print

Deceptive sales practices Hill-Kelly Manager decided what the best offer for me was when purchasing a vehicle without disclosing all of the available offers and incentives, Th Hill-Kelly Manager decided what the best offer for me was when purchasing a vehicle without disclosing all of the available offers and incentives, The sales price of the vehicle was never disclosed to me prior to any incentives being applied to the price. This is an extremely deceptive practice on Hill-Kelly behalf. I would call it fraud. At the time when this vehicle was purchased, Chrysler Capital was offering several finance offers, including one of 0% for sixty months plus $1000, which I would have selected as it would have saved me $2399.85 over the term of the loan. Hill-Kelly Manager decided that the best offer for me was $3000 rebate, which should have been the minimum amount taken off the sticker price of $43,090. This is how low Hill-Kelly would go to deceive the buyer. I'm sure it's their way of conducting daily business. This dealer has a preferred financing partner, Pen Air Federal Credit Union who gives them a percentage of every loan that is sent their way. STAY AWAY FROM Hill-Kelly Dodge, and remember this'BE AWARE OF FRAUD AT HILL KELLY DODGE'. More

Helpful 0

Report | Print

Best car buy experience ever !!!! Ashley Conlin was awesome!! From the time we came through the door she treated us like friends. We knew what we were looking for but she explained eve Ashley Conlin was awesome!! From the time we came through the door she treated us like friends. We knew what we were looking for but she explained everything that goes along with a new Jeep. We got there just before closing but she stayed with us well after they closed. She has so much enthusiasm for her job, we got caught up with her excitement. She was the best salesperson I ever met, no pressure, and she showed us things we didn't know about our upcoming purchase! Thanks Ashley for a wonderful experience!!! More

Helpful 0

Report | Print

WHAT AN EXPERIENCE Ashley Conlin was absolutely amazing. They need 30 of her. She absolutely exceeded every expectation one could have with such a big purchase. I will d Ashley Conlin was absolutely amazing. They need 30 of her. She absolutely exceeded every expectation one could have with such a big purchase. I will definitely be a Ashley Conlin customer for life. #askforashley More

Helpful 0

Report | Print

Consistent quality service from Ashley & the Hill Kelly team Ashley has now assisted us with the lease of two new Chrysler Town and Country vans. The experience was excellent with the first and even better with Ashley has now assisted us with the lease of two new Chrysler Town and Country vans. The experience was excellent with the first and even better with the second. Ashley, Rusty, and the entire team have taken excellent care of our transportation needs for the past 3 years and, I'm sure, will continue to for the next 3, and probably many more years after that. More

Helpful 1

Report | Print