Rusty McDonald
Rusty McDonald at El Dorado Chevrolet

Rusty McDonald | Page 4

Chevy Sales Manager

El Dorado Chevrolet

2300 North Central Expressway
McKinney, TX 75070

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4.3
71 Reviews
4.3

71 Reviews

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71 Reviews of Rusty McDonald

October 10, 2024

Dealership Rating
Employee Rating

I have purchased vehicles from ElDorado Chevrolet for about 15 years. I have always had great customer service! I highly recommend them! More

by MURLEYFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Despite my vehicle being a fleet work truck, and that I went around town myself picking up the necessary parts to expedite the job, my advisor, Stephen, showed absolutely no urgency in completing the repai More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 18, 2024

Dealership Rating
Employee Rating

Everyone was helpful and nice. Our salesman was interested in making sure we found the right car. More

by DAENHUDSPETH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Lopez

Aug 20, 2024

El Dorado Chevrolet responded

Hi, thank you for your kind review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 11, 2024

Dealership Rating
Employee Rating

Bad. Shouldn’t have to suffer cause they can’t fix a problem. Paying on a vehicle I’m not using More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2024

El Dorado Chevrolet responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Is this a sales or service issue? Please let us know so we can get that department manager involved to hopefully correct the issue. We hope to hear from you soon.

August 05, 2024

Dealership Rating
Employee Rating

Knew exactly what we wanted and deal was quick and easy. Salesman was knowledgeable. We had a few bumps but was taken care of with no hesitation. More

by KYLEEDANDERSON21
Recommend Dealer
Yes

Other Employees Tagged: Oscar Ariaza

Aug 07, 2024

El Dorado Chevrolet responded

Hi Kylee, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

July 28, 2024

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Employee Rating

Poor communication throughout process until day of service. Day of service was fine, but very poor communication prior. More

by GROSSMANNAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Peggy Arledge

Jul 29, 2024

El Dorado Chevrolet responded

Hello Richard, Thank you for bringing this to our attention. We sincerely apologize for the experience you had at our dealership. This falls below the standards we strive to maintain. We will investigate this matter further to ensure it does not happen again in the future. Your feedback is valuable to us, and we hope for another opportunity to serve you better in the future.

July 26, 2024

Dealership Rating
Employee Rating

The negotiations on a new car buy was easy enough, the finance side of the deal has been a nightmare. Not due to my credit but due to the finance peoples unwilling to be honest and communicate with me More

by LSTNNLN77
Recommend Dealer
No

Other Employees Tagged: David Perry Jr. , Gustavo valecillos. Does not return calls or emails.

July 26, 2024

Dealership Rating
Employee Rating

Chevy Eldorado they done everything they can to get me a pretty good deal on my new Silvrado, I love it and will definitely comeback to them in the future More

by EDOIT
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garret and Yzan

July 05, 2024

Dealership Rating
Employee Rating

Ivan and management was amazing! Great crew, and easy to work with!! I’d recommend “not” doing what I did and waste time with other dealerships. I wish I would’ve just saved the hea More

by CARRILLO.MARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Retana

July 01, 2024

Dealership Rating
Employee Rating

Great experience. Everyone was nice and the car wash voucher was a great bonus! Will be back! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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