

Rusty Miller
Service Advisor
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
257 Reviews
Write a Review257 Reviews of Rusty Miller
August 26, 2025
It was an excellent experience. It took longer than we anticipated, almost four weeks. We are happy with work done to repair our Honda odyssey dents. It took longer than we anticipated, almost four weeks. We are happy with work done to repair our Honda odyssey dents. More
Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez
August 25, 2025
Very comfortable with sales and service departments attention to detail Service department always delivers on time attention to detail Service department always delivers on time More
Other Employees Tagged: Leslie Hurst , Ken kovack
August 19, 2025
I’ve bought allot of vehicles in my lifetime so far and dealt with many different dealerships but through all of them Faulkner by far outranks them all, it’s not even close it’s a blow out! dealt with many different dealerships but through all of them Faulkner by far outranks them all, it’s not even close it’s a blow out! More
Other Employees Tagged: John Simonelli, Leslie Hurst , Perry Bonifazi
August 17, 2025
Have had great customer care and been loyal customer for 4.5 years with this dealership with some pros and cons with latest service: Pros: Ease of scheduling appt Prompt diagnosis/service/repairs Fri 4.5 years with this dealership with some pros and cons with latest service: Pros: Ease of scheduling appt Prompt diagnosis/service/repairs Friendly staff Cons: No loaner/shuttle service offered/available. Was told we weren’t eligible for loaner because our car was no longer under warranty. Disappointing to hear since Buick is rated as a highly reputable car dealership and feel all customers should be treated equally, regardless of warranty status, thus creating an inconvenient situation since we live almost an hour from dealership. Our previous car was a Subaru and dealer never disappointed offering loaners. Car was not washed after service which I believe is stated in your mission statement which is standard with all services More
Other Employees Tagged: Leslie Hurst, Luis Jimenez
August 14, 2025
Faulkner always takes care of their customers. Always happy with the service they provide! Look no where else for your service and sales needs, we have purchased all our vehicles here and keep com Always happy with the service they provide! Look no where else for your service and sales needs, we have purchased all our vehicles here and keep coming back to the same faces. More
Other Employees Tagged: Perry Bonifazi, Leslie Hurst, Luis Jimenez , Vincent C
August 10, 2025
The service staff is always so professional and helpful. the entire organization makes us feel as though our business is appreciated. the entire organization makes us feel as though our business is appreciated. More
Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez
August 07, 2025
Unbelievably great. Everything went as planned. From timing to price. Would recommend to others. Easy setup for appointment. Drop off went smoothly. Great communication. Everything went as planned. From timing to price. Would recommend to others. Easy setup for appointment. Drop off went smoothly. Great communication. More
August 06, 2025
Leslie worked above and beyond to get my repairs done on the 2017 Sierra, including inspection and an oil change too! She pulled out all of the stops to get the repair costs within the quoted specifics. Tha the 2017 Sierra, including inspection and an oil change too! She pulled out all of the stops to get the repair costs within the quoted specifics. Thank you Leslie for being SUPER!!!! More
Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez