Ryan Fernandez
Ryan Fernandez at East Hills Chrysler Jeep Dodge Ram SRT

Ryan Fernandez | Page 2

Sales & Leasing Consultant

East Hills Chrysler Jeep Dodge Ram SRT

2300 Northern Boulevard
Greenvale, NY 11548

Contact Me
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rated
83 Reviews

Hi my names Ryan I was born and raised in Glen Cove I have been with East Hills Chrysler Dodge Jeep Ram since 2016 I like to spend the bulk of my off time with my son

Dealership Experience

10 yrs, 3 mos

Industry Experience

16 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

83 Reviews

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83 Reviews of Ryan Fernandez

June 14, 2021

Dealership Rating
Employee Rating

The beginning and end of our transactionS was as smooth as it could get. We had 2 different transactions and we couldn’t have asked for a better sales person Ryan and Steve is always a delight to deal with More

by meludeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve DeSetto

Jun 17, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 06, 2021

Dealership Rating
Employee Rating

At the end of the day this was the experience:1. They At the end of the day this was the experience: 1. They did not honor the initial agreement price of the Jeep. 2. Gave me wrong VIN number on quote More

by queenscee
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 07, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Queens C., Queenscee, and Queens cee, I’m sorry you feel the way you do. We changed banks, per your request, which resulted in rebate differences. We communicated with you after delivery the next morning and all afternoon. There were 20 miles on the car. We realize you asked for a vehicle with 0 miles on it; however, as our team communicated to you before you purchased, that was not possible. The Owner’s Manual was shown to you at time of delivery. While you have the right to post your opinions, we object to your threats to post negative reviews unless you get free goods and services. You got a great truck for a great price and we hope you enjoy your vehicle. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 02, 2021

Dealership Rating
Employee Rating

I just want to say what an amazing experience it was to buy my car at East hills, & Jorge was exceptional. I would highly recommend! More

by mcpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 31, 2021

Dealership Rating
Employee Rating

Ryan made very easy to get new vehicle I shopped and Ryan was best price no games I traded my old grand cherokee and get new grand cherokee one two three More

by masterjung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Newman

Apr 05, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 25, 2021

Dealership Rating
Employee Rating

Ryan was great to deal with. When my lease took extra time to arrange he was responsive and helpful in getting it completed. He made an extra effort which I appreciated. More

by VC0197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear VC0197, Thank you for trusting East Hills with your vehcle purchase. We appreciate your business and your remarks about Ryan. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 25, 2021

Dealership Rating
Employee Rating

I have to say that Ryan Fernandez is an exceptional salesman. He always returns my calls/texts promptly. It was a pleasure dealing with him!! I would recommend him highly to other family & friends. More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnie Price, Ed Whiffen

Mar 29, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Carolyn, Thank you for trusting East Hills with your Jeep purchase. We appreciate your business and your remarks about Ryan's professionalism. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 02, 2021

Dealership Rating
Employee Rating

Excellent-as always!!!!!!!! Steve has been our go to guy for many years. Ryan and Arnie were great as well. Very happy with car and deal More

by Fjenal11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve DeSetto , Arnie Price

Mar 05, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 02, 2021

Dealership Rating
Employee Rating

Excelente servicio al cliente! Gracias Ryan por asistir me en comprar mi carro. Ryan contesto todas mis preguntas y de una manera bien profesional me explicó paso por paso desde el principio al final. More

by Jessy C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

February 03, 2021

Dealership Rating
Employee Rating

East Hills was very clean, professional and Covid safe. East Hills was very clean, professional and Covid safe. Ryan was friendly , prompt , professional and extremely helpful. The fact that I’ve been to o More

by eporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arnie Price

Feb 08, 2021

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 01, 2020

Dealership Rating
Employee Rating

Best costumer service! It was our first time at the dealer! Ryan did everything that what on his hand to give us the best deal! Thanks for all your help! More

by Parlemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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