I discovered a WRX this dealer was getting in stock via searching online. Made a call to find out more, was connected with Rebecca, she helped answer all my questions as well as kept me in the loop when the vehicle arrived. I told her I was interested and would be making a trip (2+ hour drive for me) to see it. Upon arrival I was greeted warmly by Ryan, who Rebecca connected me with, and he showed me everything about the car, answered all of my questions without hesitation. I was sold on the car in the first 10 minutes and he made the sale as easy as possible for me. All in all I would certainly recommend this dealership.
For the record, I typically view car salespeople as sharks, but not these guys. They took very good care of me and I couldn't be happier with my purchase.
Thank you New Motors!
"the car buying experience is different with Ryan.."
Ryan, kept us at ease during the whole process. Would recommend him highly. Knows his products and great follow thru. highly recommend him if you are looking for an auto.. no pressure
Frank & Marie Scicchitano
"Great experience "
Very friendly staff, got a good deal and the follow through was excellent. The friendly staff took the anxiety out of buying a car. They were patient and kept following through after the purchase.
"Best sales experience to date!!"
Ryan was fantastic! Helped me buy my dream car and taught me to drive it!!! Extremely patient and kind! I will send everyone I know to Ryan! And I will definitely go back to New Motors! The business department was amazing! From beginning to end...wonderful experience! Thank you guys!
"Couldn't have been better!"
Last week I called Ryan Franklin at New Motors Subaru in Erie after weeks of looking for a care to fit my needs, told him exactly what I was looking for and he found it in a matter of hours. I was not able to go look at it right away but it was meant to be and this past Monday I got my car, exactly what I wanted in my budget! Not only did he make this whole process very easy, but he stayed with me well after closing time to make sure I understood my new car before I drove back to Ohio. Definitely recommend!
This dealership exceeds all expectations in every aspect, from the first time you contact them until you drive your purchase off the lot and then for as long as you own your car. Every person there is there to help you. They bend over backwards to meet every request and to answer every question. They never hurry you or pressure you. This is our second purchase from them. We would never hesitate to recommend them. Their service department is as great as the sales department. Ryan Franklin is the best of the best!
"Finally, a car salesman (and dealership) you can trust!"
- Very Satisfied Buyers!
After a horrific car buying experience at another dealership I was rather gun-shy about having to find another car, but needed to as the car we had purchased was forever in the shop. Thank God we found New Motors and specifically Ryan! We began our search in February and handed Ryan a pretty tough challenge. He listened (I mean really listened) to our wishlist and budget. He was able to find a couple of cars that fit the bill, but my reluctance to make a deal held us back. In June we found ourselves in the same predicament (car once more in the shop) and I called up Ryan. He went right to work for us. We now proudly drive an awesome 2018 Subaru Outback that will be reliable, safe, and worry free. The best part is I get better mileage with this car than I did my toyota hybrid!! Thanks Ryan (and the New Motors crew) for staying with us on this venture and for helping us find the perfect car!
"Best Car Buying Experience So Far...."
Ryan went out of his way to find me the exact car that I wanted. He was very detailed and thorough when discussing all of the options. Extremely easy to work with and very responsive to call and emails. Completely hassle free. All of the staff, including the finance staff, were polite and friendly. Would definitely recommend New Motors to anyone.
"Great new Crosstrek!"
I had a wonderful experience with New Motors on Peach St. The sales team was friendly and I didn't feel pressured at all. In particular, Ryan Franklin guided us through the process of choosing a car and was knowledgeable and professional. I'm incredibly happy so far with the 2018 Crosstrek I bought and would recommend this Subaru dealer to anyone looking for a new car.
Always a great experience! If you are looking for a sales guy who is not pushy or makes you feel like he just wants the sale Mike is your guy! Even when Mike was not there Ryan was there to help answer any questions and he did not make me feel pressured at all. That's one thing I know people hate is to go to a dealership and feel pressured and I have never had that feeling at New motors.