"Amazing to say the least! I just purchased my fourth..."
Amazing to say the least! I just purchased my fourth vehicle from South County Lexus and I have to say they create an atmosphere where you feel like you are coming home to family. JR has been my sales agent for the last 2 vehicles I have leased; he is the absolute best human being you will ever meet. He makes sure your needs are taken care of in all ways possible. JR and South County Lexus as a whole has always left me pleased all the way from the sales staff to the repairs.
Thank you for taking the time to leave us a review! We couldn't be happier to hear that JR takes such good care of you here at South County Lexus, and we will certainly let him know that you appreciate his help. We are proud that we earned your returning business, and we hope that you continue to enjoy your newly purchased vehicle!
February 15, 2021
"Matthew was easy to work with, and was able to answer all..."
Matthew was easy to work with, and was able to answer all of my questions and concerns. After the decision was made to purchase the car, all the paperwork went very smooth and I was able to drive away in a very short amount of time. I will be more than happy to recommend others to go see Matthew at South County Lexus.
Thank you for leaving us a review! We're thrilled to hear that Matthew was such a pleasure to work with throughout the purchase of your vehicle. On behalf of all of us at South County Lexus, congratulations and safe travels!
January 17, 2021
"This is my 2nd purchase through SC Lexus and I’ll never..."
This is my 2nd purchase through SC Lexus and I’ll never go anywhere else! J.R. was super helpful and nice 👍🏽 highly recommend this dealer and just Lexus in general!
Congratulations on your new vehicle! We are thrilled to hear that you had such a successful purchase experience working with J.R. and the team. Drive safely, and we hope to see you back at South County Lexus for your first oil change!
January 13, 2021
"I purchased a vehicle a week ago and understand..."
I purchased a vehicle a week ago and understand dealerships make mistakes on payouts and sometimes it’s over or short but when I asked Mr. Hanson what was the reason for the 7 day delay of important information that finance knew about for a week. His response was; “I don’t know”. You are the finance director and you do not know is your response!?!? Then trying to blame another finance employee when that other employee are not there to even defend themselves. I had written an email regarding the answering service giving incorrect dealership hours and was not even acknowledged with the email until I sent a second email regarding this issue. I’m unimpressed overall with lack of answers and deflection. If there is a problem jump out in front of it right away and take care of it not let it sit on someone’s lap for more time to go by.
"My experience at South County Lexus in Mission Viejo was..."
My experience at South County Lexus in Mission Viejo was excellent. I highly recommend my salesperson, J.R.. He is professional, straightforward, thorough and I feel I got a very good deal. After my sale, J.R. continues to follow up with me & answer questions. I LOVE my new car and am grateful for a good experience.
Thank you so much for recommending J.R.! We are delighted to hear that he provided a professional car-buying experience and helped you get a great deal. All of us here at South County Lexus wish you many safe miles in your new vehicle!
October 14, 2020
"I always go to JR when purchasing or leasing a new Lexus...."
I always go to JR when purchasing or leasing a new Lexus. This time he was able to find a beautiful, like new RC 200 for my dad. JR made the process so easy and my dad is very happy. JR is knowledgeable and honest and very easy to work with. He is dependable and will always get back to you promptly. JR will always give you 110%!
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
September 01, 2020
"We had another great experience with South County Lexus -..."
- Monnie D
We had another great experience with South County Lexus - David Stea helped us once again to upgrade to our new RX. David had everything prepared for us when we arrived so our visit was quick and seamless. Thanks David!! I also have to give a "shout out" to the service department, as we've always had a great experience when needing service.
"JR was great! Extremely knowledgeable, efficient and easy..."
JR was great! Extremely knowledgeable, efficient and easy to work with . Honest and upfront which is huge for us ! His personality and professionalism brought us back to the Lexus family’s! We will be back soon for the SUV !!
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