Ryan Jacobs
Ryan Jacobs at BMW of Farmington Hills
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Ryan Jacobs

Business Manager

BMW of Farmington Hills

38700 Grand River Ave.
Farmington Hills, MI 48335

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4.7
10 Reviews
4.7

10 Reviews

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10 Reviews of Ryan Jacobs

April 29, 2025

Dealership Rating
Employee Rating

The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/ More

by Poornima
Recommend Dealer
Yes

Other Employees Tagged: Ilir Doresi

Apr 30, 2025

BMW of Farmington Hills responded

Thank you for your fantastic review! We're thrilled to hear that you appreciated the well-maintained environment at BMW of Farmington Hills and enjoyed working with our sales team. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 28, 2025

Dealership Rating
Employee Rating

I had a terrific experience with this dealership. Alonzo was very responsive and informative. He made the entire process easy and fun. More

by deanna1830
Recommend Dealer
Yes

Other Employees Tagged: Alonzo Mitchell

Apr 28, 2025

BMW of Farmington Hills responded

Thank you for your amazing review! We're delighted to hear you had a terrific experience at BMW of Farmington Hills. It's great to know that Alonzo provided you with responsive and informative service, making the process enjoyable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 27, 2025

Dealership Rating
Employee Rating

Informed and helpful I'll repeat what I said 4 times You are now wasting my time More

by brian.einhorn
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

Apr 28, 2025

BMW of Farmington Hills responded

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April 26, 2025

Dealership Rating
Employee Rating

Great service . Happy with the car. Thanks to Shannon and entire team. Hoping to buy another car soon😅 More

by pranavprabhu1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2025

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your car and that Shannon and our team provided great service. We look forward to assisting you again at BMW of Farmington Hills when you’re ready to purchase your next vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Dealership Rating
Employee Rating

The dealership itself is beautiful, and everyone, including the receptionist were incredibly polite, attentive and helpful. Ilir was a great representative and was the real difference maker among the More

by jahoward77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ilir Doresi, Steve Williams

Apr 26, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at BMW of Farmington Hills, and it's fantastic to know that Ilir made a significant impact during your visit. We take pride in our team and are delighted that our reception and finance teams also contributed to your A+ service experience. We appreciate your decision to choose us over other dealerships, and we look forward to welcoming you back soon! Enjoy your new BMW! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Dealership Rating
Employee Rating

I was extremely satisfied with the level of customer service at BMW of Farmington Hills. I’ve worked with Ryan over the years, and he consistently does an excellent job. Alonso’s attention to detail is More

by kevin@thedetroitrealtor.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2025

BMW of Farmington Hills responded

Thank you for your kind words, Kevin! We greatly appreciate your feedback and are thrilled to hear about your positive experiences with Ryan and Alonso at BMW of Farmington Hills. It’s wonderful to know that our team's dedication to providing exceptional service and a white-glove experience made such an impact on you. We look forward to assisting you again in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

April 26, 2025

Dealership Rating
Employee Rating

The sales professional was very patient with me through the whole process, and she was very professional. More

by lalita.sudini
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

Apr 26, 2025

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Lalita! We’re thrilled to hear about your positive experience with our sales professional at BMW of Farmington Hills. We pride ourselves on providing excellent service, and your kind words affirm our team's efforts. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

Dealership Rating
Employee Rating

"Excellent service from start to finish. Staff were professional, knowledgeable, and attentive. I will be back next time More

by k.frenkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Williams, Kurt Hagemann

Apr 27, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service from the team at BMW of Farmington Hills. I appreciate your kind words about our staff's professionalism and attentiveness. We look forward to welcoming you back next time! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 25, 2025

Dealership Rating
Employee Rating

It was great having Ken again as my rep. I was in a tough bind and he took care of me, my car and the entire wheel and tire insurance policy (which is a must have if you drive a BMW in MI). More

by mike.drapeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson, Ken Foster

Apr 25, 2025

BMW of Farmington Hills responded

Thank you for your kind words, Mike! We're glad that Ken was able to assist you effectively during your tough situation. At BMW of Farmington Hills, we believe that having the right insurance coverage is essential, especially for BMW drivers in Michigan. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Dealership Rating
Employee Rating

From the sales department to management to the finance department and especially service this dealership is the absolute best? More

by PETERS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

BMW of Farmington Hills responded

Thank you so much for review! We appreciate your feedback about our sales, management, finance, and service departments at BMW of Farmington Hills. It means a lot to us that you had such a positive experience. We look forward to seeing you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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