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Ryan Jacobs
Ryan Jacobs at BMW of Farmington Hills

Ryan Jacobs

Business Manager

BMW of Farmington Hills

38700 Grand River Ave.
Farmington Hills, MI 48335

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Ryan Jacobs

July 04, 2025

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Employee Rating

Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience. More

by davelevstek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Polsgrove , Dan Richardson - Knowledgeable, Professional, Helpful

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Jul 04, 2025

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Dave! We're thrilled to hear that Shannon provided you with a knowledgeable, professional, and personable experience at BMW of Farmington Hills. Our team strives to make every purchase outstanding, and I appreciate you taking the time to share your experience. We look forward to welcoming you back in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

June 30, 2025

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It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sale More

by w8vkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Williams, Shannon Polsgrove

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at BMW of Farmington Hills. It's great to know that Shannon provided you with top-notch service and that you drove home in a beautiful new BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

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Employee Rating

Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable. More

by maureenmay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Polsgrove

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you, Maureen! We truly appreciate your kind words about Shannon and your experience at BMW of Farmington Hills. It's wonderful to hear that you found her personable and knowledgeable. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

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Employee Rating

Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Polsgrove

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you, Steve! We greatly appreciate your kind words about your experience at BMW of Farmington Hills. We’re delighted to hear that you found our team helpful and knowledgeable. Your satisfaction is important to us, and we hope to assist you and your wife again in the future. Thank you for choosing us! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 29, 2025

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The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/ More

by Poornima
Recommend Dealer
Yes

Other Employees Tagged: Ilir Doresi

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Apr 30, 2025

BMW of Farmington Hills responded

Thank you for your fantastic review! We're thrilled to hear that you appreciated the well-maintained environment at BMW of Farmington Hills and enjoyed working with our sales team. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 28, 2025

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I had a terrific experience with this dealership. Alonzo was very responsive and informative. He made the entire process easy and fun. More

by deanna1830
Recommend Dealer
Yes

Other Employees Tagged: Alonzo Mitchell

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Apr 28, 2025

BMW of Farmington Hills responded

Thank you for your amazing review! We're delighted to hear you had a terrific experience at BMW of Farmington Hills. It's great to know that Alonzo provided you with responsive and informative service, making the process enjoyable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 27, 2025

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Informed and helpful I'll repeat what I said 4 times You are now wasting my time More

by brian.einhorn
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

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Apr 28, 2025

BMW of Farmington Hills responded

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April 26, 2025

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Employee Rating

The sales professional was very patient with me through the whole process, and she was very professional. More

by lalita.sudini
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

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Apr 26, 2025

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Lalita! We’re thrilled to hear about your positive experience with our sales professional at BMW of Farmington Hills. We pride ourselves on providing excellent service, and your kind words affirm our team's efforts. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

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Employee Rating

"Excellent service from start to finish. Staff were professional, knowledgeable, and attentive. I will be back next time More

by k.frenkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Williams, Kurt Hagemann

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Apr 27, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service from the team at BMW of Farmington Hills. I appreciate your kind words about our staff's professionalism and attentiveness. We look forward to welcoming you back next time! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

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Employee Rating

Great service . Happy with the car. Thanks to Shannon and entire team. Hoping to buy another car soon😅 More

by pranavprabhu1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Williams, Shannon Polsgrove

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Apr 26, 2025

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your car and that Shannon and our team provided great service. We look forward to assisting you again at BMW of Farmington Hills when you’re ready to purchase your next vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

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