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Ryan Jacobs
Ryan Jacobs
Business Manager
BMW of Farmington Hills
38700 Grand River Ave.
Farmington Hills, MI 48335
17 Reviews
17 Reviews
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17 Reviews of Ryan Jacobs
December 17, 2025
Excellent experience with the whole team! From the welcome receptionist to the General manager. No pressure sales. Very helpful with figuring out best options. From the welcome receptionist to the General manager. No pressure sales. Very helpful with figuring out best options. More
by larrybrennan
Other Employees Tagged: Rob Johnson, Shannon Polsgrove
December 09, 2025
I leased a new vehicle from Shannon. She has been great to work with. Friendly, knowledgeable and enthusiastic about BMW. Shannon went above and beyond to accommodate me. She has been great to work with. Friendly, knowledgeable and enthusiastic about BMW. Shannon went above and beyond to accommodate me. More
by jasonfrans
Other Employees Tagged: Shannon Polsgrove
December 09, 2025
Steve and Shannon were amazing ! ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW an ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW and each one has been just as special as the first !!! More
by pamela-bryant
Other Employees Tagged: Steve Williams, Shannon Polsgrove, Jason Betts
July 04, 2025
Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience. personable. She worked diligently to make my purchase an outstanding experience. More
by davelevstek
Other Employees Tagged: Shannon Polsgrove , Dan Richardson - Knowledgeable, Professional, Helpful
June 30, 2025
Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy. More
by Steve
Other Employees Tagged: Shannon Polsgrove
June 30, 2025
Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable. A pleasure to work with. Very responsive and knowledgeable. More
by maureenmay
Other Employees Tagged: Shannon Polsgrove
June 30, 2025
It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sale I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sales person Shannon provided the best customer service I’ve ever experienced when buying a new car. She was awesome. Many thanks to her. More
by w8vkd
Other Employees Tagged: Steve Williams, Shannon Polsgrove
April 29, 2025
The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/ No pushy sales pitch. The sales person is very good to work with/ More
by Poornima
Verified CustomerOther Employees Tagged: Ilir Doresi
April 28, 2025
I had a terrific experience with this dealership. Alonzo was very responsive and informative. He made the entire process easy and fun. Alonzo was very responsive and informative. He made the entire process easy and fun. More
by deanna1830
Other Employees Tagged: Alonzo Mitchell
