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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 18

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

October 08, 2023

Dealership Rating
Employee Rating

Very attentive, efficient and courteous. Resolved issues in a timely manner. Always professional. Left feeling satisfied More

by STACEY.ALTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Mercedes-Benz of Fort Washington responded

Hi Stacey! We're glad to know that you had a satisfying experience at Mercedes-Benz of Fort Washington. Our team always aims for efficiency and professionalism. Thanks for your review!

October 07, 2023

Dealership Rating
Employee Rating

We have purchased from other luxury car dealers, yet none could match the customer service, low stress purchase or friendly and knowledgeable sales person and manager. This truely was the best car purchasing More

by ROSEN1012
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Oct 09, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic review! We're happy to hear that our Mercedes-Benz of Fort Washington team provided you with a truly excellent experience. Take care and please don't hesitate to reach out if there's anything else we can do for you!

October 04, 2023

Dealership Rating
Employee Rating

Terrible service with sales and service. I will not return to this location ever again More

by KIMBERLYHINTON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Witman

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Oct 06, 2023

Mercedes-Benz of Fort Washington responded

Kimberly, I'm concerned to see this review and would like the opportunity to get a better understanding of your concerns. If you're willing to discuss your experience, would you please reach out to me directly? Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

October 04, 2023

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Employee Rating

Thank you for service . Washing the car could be better . Everything else is very good More

by SAMOILGOLDENBERG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Oct 05, 2023

Mercedes-Benz of Fort Washington responded

Thank you for choosing our service! We appreciate your feedback, and we'll work on improving our car washing process to provide an even better experience in the future. Safe travels!- The Mercedes-Benz of Fort Washington Team

October 04, 2023

Dealership Rating
Employee Rating

They put in the wrong sticker and I don’t think they check 4 noise More

by DEXTERGRAY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Witman

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Oct 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like an opportunity to address them in greater detail. When you have a moment, would you please contact me directly? Thanks again, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

Oct 06, 2023

DEXTERGRAY44 responded

How would you make it right.? What can u do to make it right .?

October 03, 2023

Dealership Rating
Employee Rating

The customer service and the state-of-the-art facility make it pleasure to go there. More

by MKorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Oct 04, 2023

Mercedes-Benz of Fort Washington responded

Hi MKorm! Thank you for your kind words regarding our customer service and state-of-the-art facility. We're thrilled to hear that your experience with us has been a pleasure at Mercedes-Benz of Fort Washington! Safe travels!

October 02, 2023

Dealership Rating
Employee Rating

Knowledgeable staff, clean and comfortable showroom, post sale service and maintenance was excellent, pleasant experience there More

by DLAW4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Issac

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Oct 03, 2023

Mercedes-Benz of Fort Washington responded

We're glad to know you had a pleasant experience at Mercedes-Benz of Fort Washington! It's great that our knowledgeable staff and comfortable showroom made your visit enjoyable. We look forward to continuing the excellent service for all your future needs.

October 02, 2023

Dealership Rating
Employee Rating

They are a great bunch to work with and I would recommend them to all More

by SWRIGHT00165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Oct 02, 2023

Mercedes-Benz of Fort Washington responded

We're honored to receive your support! Take care and thanks so much for your business, from all of us here at Mercedes-Benz of Fort Washington!

September 27, 2023

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Employee Rating

thanks . very professional and helpful staff, outstanding service . very satisfied with the service.keep up the good work More

by RHINOSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ms. Lowes

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Sep 28, 2023

Mercedes-Benz of Fort Washington responded

RHINOSIN, we're delighted to know you found our team at Mercedes-Benz of Fort Washington professional and helpful. Thanks for the positive feedback!

September 21, 2023

Dealership Rating
Employee Rating

I love this place They had nice service and people are friendly and patient. I have the nice deals More

by Gongxun dong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Ajah brown

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Sep 25, 2023

Mercedes-Benz of Fort Washington responded

Hi Gongxun! Thank you for leaving us this five-star review and kind words about our service team at Mercedes-Benz of Fort Washington! We'll see you next time!

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