Ryan Kinkade | Page 19

I used the Express service option on Tuesday to get a left headlight replaced. Upon return home less than 30 minutes later I noticed a large pool of washer fluid on the garage floor. This reservoir had left headlight replaced. Upon return home less than 30 minutes later I noticed a large pool of washer fluid on the garage floor. This reservoir had never leaked previously. I think that your tech cracked the reservoir while replacing the headlight. I returned to the dealership today and was quoted ~$500 to replace the cracked reservoir. I do not accept the coincidence of having the headlight replaced and then finding out that I have a cracked washer fluid holder 30 minutes later. Your shop broke it; you should fix it. I view the pitch to sell me a replacement reservoir as attempted fraud and will discuss this with the Mercedes regional office. More

by JOHNTROSS Verified Customer Verified Customer

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Always has great customer service whenever I am there very accommodating ! Prompt and efficient when I need work done n my car very accommodating ! Prompt and efficient when I need work done n my car More

by KESHAWNA92 Verified Customer Verified Customer

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Good dealership with good customer service. Timely; friendly; thorough; detailed, clean; spacious; snacks available and water. Timely; friendly; thorough; detailed, clean; spacious; snacks available and water. More

by MSVPO Verified Customer Verified Customer

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I have always been pleased with the service at MB of Fort Washington. The car was picked up and delivered by Diana, and she did a great job! Overall an A+. Washington. The car was picked up and delivered by Diana, and she did a great job! Overall an A+. More

by saladman54 Verified Customer Verified Customer

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The service was enthusiastic. Even though I was not old enough to test drive the car, the dealer still drove the car to take me on the road to get a feel for it. The transaction w Even though I was not old enough to test drive the car, the dealer still drove the car to take me on the road to get a feel for it. The transaction was also very fast, I contacted the dealer at the same time via email and picked up the car in about two days with all payments made. More

by WANG2972886355 Verified Customer Verified Customer

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Very good dealer & very professional people. They don't hide numbres They answered all my concerns...👍🏻👍🏻👍🏻 They don't hide numbres They answered all my concerns...👍🏻👍🏻👍🏻 More

by FIGNACIO Verified Customer Verified Customer

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My visit was very pleasant and the staff was very professional. My car’s issue was resolved quickly. professional. My car’s issue was resolved quickly. More

by HEDDYWAGNER Verified Customer Verified Customer

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My visit was very pleasant and the staff was very professional. My car’s issue was resolved quickly . professional. My car’s issue was resolved quickly . More

by HEDDYWAGNER Verified Customer Verified Customer

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Excellent service Superior salesperson knowledge by Ajah Very friendly and empathetic. Excellent follow-up after the sale. Ajah Very friendly and empathetic. Excellent follow-up after the sale. More

by MROLIVIERI1 Verified Customer Verified Customer

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Absolutely amazing Service Great work ethic Brittney Guzman she is a pleasure to deal with Guzman she is a pleasure to deal with More

by D_DELIANA Verified Customer Verified Customer

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