Very efficient, and courteous.
The whole process was painless and went well. I would recommend others to use this service department.
The whole process was painless and went well. I would recommend others to use this service department.
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by DANI3181
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2023 -
Mercedes-Benz of Fort Washington responded
Hey Dani, we're glad to know you found our service team at Mercedes-Benz of Fort Washington efficient and courteous. Thank you for choosing and recommending us! We'll see you next time. Safe travels!
They are the best .
Could’ve been happier with them and their quality work as always !!
Could’ve been happier with them and their quality work as always !!
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by M_LAVASANI
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2023 -
Mercedes-Benz of Fort Washington responded
Thanks so much. We look forward to your next visit to Mercedes-Benz of Fort Washington!
My advisor was very polite.
My service was performed quick. I had a car inspection.
My service was performed quick. I had a car inspection.
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by MSSTERN
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2023 -
Mercedes-Benz of Fort Washington responded
Thank you for your feedback! We're delighted to hear that you had a positive experience with us. Providing efficient service is a top priority for us at Mercedes-Benz of Fort Washington! Safe travels!
As always had a great experience once again .
everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful.
Specially Mrs. Traci and service manager mr. Derack
everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful.
Specially Mrs. Traci and service manager mr. Derack Whitman are always go above and beyond to make sure that all my car needs are done perfectly. Please pass along my appreciation to all of their team .
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by M_LAVASANI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Derek Witman
, Mrs. Traci Freed-Najbrt
Sep 06, 2023 -
Mercedes-Benz of Fort Washington responded
We're delighted to know that Traci and Derack made your experience at Mercedes-Benz of Fort Washington exceptional. We'll pass along your appreciation to them! Thanks for the review.
Had issue before and brought it back in and got it taken
care of overall a solid dealership thanks to Paul and Bryan
care of overall a solid dealership thanks to Paul and Bryan
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by PIERRE052010
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2023 -
Mercedes-Benz of Fort Washington responded
Thank you for the 5-star rating! We're happy to know that Paul and Bryan were able to assist you with your issue at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!
Everyone is professional, kind, and courteous.
If I have any questions or concerns, they have always been addressed.
If I have any questions or concerns, they have always been addressed.
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by MSBERN
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2023 -
Mercedes-Benz of Fort Washington responded
We appreciate your kind words about our team at Mercedes-Benz of Fort Washington! We're always here to address any questions or concerns you may have. Thanks for the review!
Once again, not long after I get my car back from
service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced -
service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - which I was specifically charged for. This is not the first time this has happened.
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by BOXTER1969
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2023 -
Mercedes-Benz of Fort Washington responded
It's disappointing to read about the recurring issue with your key fob battery, especially after it was supposedly replaced during service. This is certainly not typical and we'd like to look into this matter further for you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com
Very honest and straightforward to work with.
The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, t
The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, they were very supportive. We are very pleased with this dealership and their service department.
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by Chuck-from-PA
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2023 -
Mercedes-Benz of Fort Washington responded
Hi Chuck, we're so glad to know you've had positive experiences with our service department at Mercedes-Benz of Fort Washington. We appreciate your kind words and look forward to assisting you in the future!
Email said the wrong address for my appointment I Had to
go a different location
go a different location
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by ADILAZEEM
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2023 -
Mercedes-Benz of Fort Washington responded
Hi Adila, We are sorry to hear about the mixup and appreciate you letting us know. We'll share this with the team and hope to provide five-star care at your next appointment. Thank you! - Mercedes-Benz of Fort Washington
The dealership met my expectations as it has in the past.
The problem with the tire was resolved. My need was resolved with express
The problem with the tire was resolved. My need was resolved with express
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by BOOT2LEY
Verified Customer
Verified Customer
Aug 28, 2023 -
Mercedes-Benz of Fort Washington responded
We're glad to know we were able to meet your expectations and resolve the tire issue at Mercedes-Benz of Fort Washington. We appreciate your continued trust in our dealership!