Ryan Lueckert | Page 10

André Coleman made the trade in difficult by attempting to offer half the value of my car. Fortunatley, I had offers from other dealerships to support the value. He also snuck in a $400 key fob charge. He to offer half the value of my car. Fortunatley, I had offers from other dealerships to support the value. He also snuck in a $400 key fob charge. He then claimed the charge never happened, while claiming he is a victim that is unable to do anything about it. Then, he had the nerve to state that I was not a decent person and I was at fault. Who does that? This sales "manager" will try to convince you that red is green. Update: I spoke with the sales director today and he supported the twisted stories that I was not charged for the fob because they increased my low trade in value. He side talked his way through defending the sales person's insults. Do not buy from this dealership. Extremeley shady business. More

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Very knowledgeable, made buying my car much easier than in the past. Will recommend to my friends. in the past. Will recommend to my friends. More

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The process for upgrading my CRV was seamless and everyone was so professional and courteous. Ed was awesome- he was so patient with all of my many questions and treated me with the utmost professi everyone was so professional and courteous. Ed was awesome- he was so patient with all of my many questions and treated me with the utmost professionalism and kindness. More

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Great customer service . Easy process . Many options. available here at Heritage Honda Bel Air. Ed the best Easy process . Many options. available here at Heritage Honda Bel Air. Ed the best More

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Great to work with! Made the buying process easier than expected. I will Recommend her to my friends and family! Made the buying process easier than expected. I will Recommend her to my friends and family! More

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Angela went above and beyond, getting the car we wanted from another dealership an hour away. Thank you!! from another dealership an hour away. Thank you!! More

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Stardard process of buyimg a honda, standard dealership, back of house has room for improvement, short term gains giving up the long term success. Branding selling itself. Excellent front of house sales sta back of house has room for improvement, short term gains giving up the long term success. Branding selling itself. Excellent front of house sales staff following all sop for pro selling techniques. More

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Angela and Ernie were very knowledgeable and super helpful! Happy to be Honda owners! Appreciate Andre checking on us as well! helpful! Happy to be Honda owners! Appreciate Andre checking on us as well! More

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Great customer service. Easy process Heritage Honda Bel air is the best place if you looking a great deal and customer service see Ed Easy process Heritage Honda Bel air is the best place if you looking a great deal and customer service see Ed More

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It was as good of a car buying experience as I could imagine, we’ll done! imagine, we’ll done! More

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