Ryan Matsumoto | Page 5

Staff was responsive and attentive. Friendly, explained things well, and was patient. Overall very positive. Friendly, explained things well, and was patient. Overall very positive. More

by allisonbruns Verified Customer Verified Customer

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My visit to Southbay Hyundai was on the 4th day of a search for a solid used car for my daughter. Immediately, I was welcomed by Ray. He seemed to have a knowledge of some vehicles on the lot that might search for a solid used car for my daughter. Immediately, I was welcomed by Ray. He seemed to have a knowledge of some vehicles on the lot that might fit my needs. His attitude was friendly, but most refreshing was that he seemed enthusiastic as if he wanted to help me not just make a sale. More

by jwccali Verified Customer Verified Customer

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Excellent buying experience all around. Dealt with Mac and then Jeff in sales dept and I can't recommend them enough. Super satisfied with their service and they made negotiations painless. Dealt with Mac and then Jeff in sales dept and I can't recommend them enough. Super satisfied with their service and they made negotiations painless. No pressure or hassles and they also got the car I wanted from another dealership. Also, the finance and manager bent backwards to address my concerns and keep me satisfied 100%. Kudos to South Bay Hyundai all around. More

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Everything we hoped they would be, after multiple bad experiences at other dealers. Thanks you guys experiences at other dealers. Thanks you guys More

by rthosler Verified Customer Verified Customer

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We had a very positive experience from the very start with Rich to the finish with Ryan at South Bay Hyundai. Mace was incredibly knowledgable, helpful, and efficient in assisting us with our purchase. I with Rich to the finish with Ryan at South Bay Hyundai. Mace was incredibly knowledgable, helpful, and efficient in assisting us with our purchase. I truly appreciate Mace's genuine offer to remain available to answer any questions and be supportive after leaving the dealership. Buying a car is never a good time, especially from my experience over the years as a woman in car dealerships, but this experience was different in every way. I would definitely send friends and family to the team at South Bay Hyundai in the future! More

by drwendydoucette Verified Customer Verified Customer

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The car is wondersul, but the delivery process was too slow, taking almost three hours, which is unconscionable. There were no credit issues (my FICO score is over 800), just unnecessary delays in paperw slow, taking almost three hours, which is unconscionable. There were no credit issues (my FICO score is over 800), just unnecessary delays in paperwork. My sense is the=at the sales tna finance departments are ins=experienced. I hope that the service deprtment is more organized. I was promised a lession on the car's features, but despite my making an appointment I never got one and there are features I still don't know how to use. I'm hoping that someone will csll me to schedule an appointment that the dealership is ale to keep. More

by stephenbloc Verified Customer Verified Customer

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very reasonable price and talks to you like a person. Expectation and budget sensitive discussion well met to my standards. Expectation and budget sensitive discussion well met to my standards. More

by hgn12599 Verified Customer Verified Customer

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We received very professional and courteous service ! I will recommend SB Hyundai to friends and colleagues! I will recommend SB Hyundai to friends and colleagues! More

by glynn1 Verified Customer Verified Customer

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I never was introduced to the service department. I felt like the dealership consistently tried to sneak extras, such as an extended warranty, into the financing. If I did not like the car and the I felt like the dealership consistently tried to sneak extras, such as an extended warranty, into the financing. If I did not like the car and the salesperson, I would have left. More

by Educator90 Verified Customer Verified Customer

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Great customer service and very accommodating we loved MJ and everyone was very helpful we would recommend this dealer and the people who work there and everyone was very helpful we would recommend this dealer and the people who work there More

by iluvtherams Verified Customer Verified Customer

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