Ryan McClanahan | Page 32

Good overall We had an appointment with Ken, but were a few minutes early. Ken was not available so we waited just a few moments. He was very helpful. We had work We had an appointment with Ken, but were a few minutes early. Ken was not available so we waited just a few moments. He was very helpful. We had worked with him in the past. However he knew Tom's name but not mine. He called me Mrs. I have sort of an unusual name; no one knows how to pronounce. But I rather not be called Mrs. Lyla More

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Steve Henigan is AMAZING I purchased my second car from Steve Henigan at Toyota DM and I was even more pleased with my experience the second time around. Steve makes the proce I purchased my second car from Steve Henigan at Toyota DM and I was even more pleased with my experience the second time around. Steve makes the process so easy. I was able to throw some ideas at him and he lead in me in the direction of what would be best. I appreciate a salesperson that is willing to work with their customer rather than push them into something they might not be comfortable with. Thanks again, Steve! More

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Quick and thorough My wife and I were in and out in a little over an hour including presentation, test drive, finance and a thorough demonstration of the features on my My wife and I were in and out in a little over an hour including presentation, test drive, finance and a thorough demonstration of the features on my new Tacoma. So impressed with the process. More

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Great People! Scott Hampe is always very friendly and willing to work with us. We had a great experience from sales to finance, to check out of the vehicles. They Scott Hampe is always very friendly and willing to work with us. We had a great experience from sales to finance, to check out of the vehicles. They took care or will take care of every concern we had. More

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My sales person made it a GREAT experience and easy. Brenna was the best. She made it easy and not painful. She did everything she said she would do plus. Extremely happy with Brenna and the dealership. Brenna was the best. She made it easy and not painful. She did everything she said she would do plus. Extremely happy with Brenna and the dealership. We will be back for another Toyota in the future. I just can't say enough good about Brenna. She was very personable, easy to work with and just a joy. I came into the dealership looking for a Highlander. She LISTENED to my needs and she came up with a RAV4 which suits me perfectly. She brought out one car for me to test drive and that was the car I purchased. Again, she LISTENED to me and knew immediately which vehicle would fit me the best. You are extremely lucky to have Brenna on your team. The finance person was also great. He made the paperwork easy and was very pleasant. The person who went over the workings of the car was also great. I still don't know how he got into that car without moving the seat because he was a tall man! An extremely pleasant person and I could ask him any question I had.I am very pleased with the dealership and the treatment by everyone I encountered. More

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New unexpected vehicle Thanks to Toyota of Des Moines, Tyler and Noah. From initial discussions to the final paperwork and vehicle review, my experience could not have been Thanks to Toyota of Des Moines, Tyler and Noah. From initial discussions to the final paperwork and vehicle review, my experience could not have been more stress free. Thanks again, Colton Wagener More

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Excellent customer service We already were leaning towards a Camry or Avalon. The Avalon we were looking at sold that day, so we test drive the newly redesigned Camry and were b We already were leaning towards a Camry or Avalon. The Avalon we were looking at sold that day, so we test drive the newly redesigned Camry and were blown away. We worked with Mike Jobe, which we have worked with him twice before with excellent results. Very simple process, great price, and excellent customer service. We couldn't asked for more. Thanks. More

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A smooth transaction from beginning to end. I’ve been purchasing and leasing from Ken Bright since the early 1980’s and always been satisfied with his knowledge and service. He’s one of the bes I’ve been purchasing and leasing from Ken Bright since the early 1980’s and always been satisfied with his knowledge and service. He’s one of the best! More

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Best Ever Toyota Des Moines is number one for a reason. I could not had had a better experience from start to finish. Quick, accurate and professional. And I Toyota Des Moines is number one for a reason. I could not had had a better experience from start to finish. Quick, accurate and professional. And I got a great price too ! More

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Great selection and very helpful staff. We were looking for a new Camry having had a great experience with our previous one. Faraz Asad was so helpful and easy to work with as was the rest o We were looking for a new Camry having had a great experience with our previous one. Faraz Asad was so helpful and easy to work with as was the rest of the staff. He was very knowledgeable and low pressure. We felt we got a good deal on our new Camry and would recommend Toyota of Des Moines and Faraz for anyone looking for a new Toyota in central Iowa. More

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