Ryan Murray | Page 14

Today we had our last visit at Crown Hyundai in Saint Petersburg Florida. It wasn’t a planned visit since we were just there a few days ago, getting our Hyundai Kona an oil changed and road ready for ou Petersburg Florida. It wasn’t a planned visit since we were just there a few days ago, getting our Hyundai Kona an oil changed and road ready for our move out of state. Thankfully it ended up being a very silly, quick fix , which we were super grateful for. At 7:05 AM we were taken care of by August, His customer service was exceptional. August was professional, courteous, friendly and most importantly a great listener. He was quick and efficient and took care of our needs got us back on the road. We are moving out of state to Delaware so it was important that our vehicle was in top shape which is why we brought it in last week. I also want to give kudos to our service advisor Jared, who has helped us for many many years. Jared also exceptional and his customer service. Jared always goes above and beyond to make sure all our needs are met and we are satisfied with the service. Over the years, we have purchased three cars from your dealership and Jared has been a part of the car journey with exceptional service, professional, courteous, friendly. Last but not least I want to get one more kudos before we’re on our way out to Ryan Murray. He was our very first service advisor at Crown Hyundai when we had our Accent & ELantra. Ryan as well exceptional customer service. Ryan was super friendly had a smile that can brighten your day a good listener and he always made sure to greet us & take care of all the car needs. Overall we’ve had very great service with all three advisers. Thank you all for your great customer service. Stay safe !! Best Regards, The Salek’s More

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He works fast and very quick helped me with very good service I would recommend him he’s so nice and very helpful thanks Ryan Murray . ❤️ service I would recommend him he’s so nice and very helpful thanks Ryan Murray . ❤️ More

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I’ve been going to Crown Hyundai ever since purchasing my 2015 Genesis. With all visits everyone is very helpful even when I showed up needing assistance with my car and helping me with a personal emergency. 2015 Genesis. With all visits everyone is very helpful even when I showed up needing assistance with my car and helping me with a personal emergency. Thank you Chris Sanborn. Thank you Ryan Murray with my last service visit and helping make good decisions to keep my car in great condition. They don’t know yet but I do plan to visit Crown and possibly purchase the GV80 2021 SUV. What I’ve read so far, I’m very interested. Thank you again Crown, your staff is working great to keep customers returning. More

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Ryan Murray was able to get my Santa Fe in today and get the needed part replaced quickly. We were going on vacation a day later and needed the part before that. I really appreciate Ryan and his exceptional the needed part replaced quickly. We were going on vacation a day later and needed the part before that. I really appreciate Ryan and his exceptional service. More

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Ryan Murray took exceptional care of my Genesis. On very short notice (1 hour) he got me in to fix a warranty problem where my trunk would not open. I offered to leave the car over night but Ryan was able t short notice (1 hour) he got me in to fix a warranty problem where my trunk would not open. I offered to leave the car over night but Ryan was able to find a way to take care of my problem. I arrived at 1 pm, left the car and it was ready by 4 pm, Good to Go. Also the Manager Chris got my car in the service line himself and had it ready for Ryan to do "his thing". Best visit ever. More

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I brought my Santa Fe in for an unusual problem. Ryan Murray was very understanding, and listened carefully to the problem. Ryan even had the mechanic come talk to me in order to further zero in on the p Murray was very understanding, and listened carefully to the problem. Ryan even had the mechanic come talk to me in order to further zero in on the problem. I really appreciate their desire to take extra time to solve my problem. Thank you for your care. More

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Ryan Murray has been my service representative for a couple of years. He is so courteous and super compassionate about his customers and their needs. Thanks Ryan for everything. couple of years. He is so courteous and super compassionate about his customers and their needs. Thanks Ryan for everything. More

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Ryan had a tough job with my car but his dedication to customers is second to none. He is extremely professional and pleasant as well. customers is second to none. He is extremely professional and pleasant as well. More

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I brought my 2016 Tucson into the service area at 5:00 because the window suddenly stopped working and would not close. I live in an apartment complex and park in a lot. this meant that I could not secur because the window suddenly stopped working and would not close. I live in an apartment complex and park in a lot. this meant that I could not secure my car and we have had trouble with car break ins lately. My service associate, Ryan Murray explained that it was to late too fix the car now. He was able to provide me with a loaner and said he could have the window fixed the next day. He arranged to have my car parked inside in case it rained that evening. While my car was there they also performed the 30,000 mile maintenance that my car was due for, but I had put off due to Covid. My car was done by early the next afternoon. Thank you so much to Ryan Murray and Crown for taking care of this for me. More

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Was having an issue where my radio wasn't working properly and kept restarting over and over. At first, I thought it was a Bluelink issue but took it into the service department and Ryan Murray immed properly and kept restarting over and over. At first, I thought it was a Bluelink issue but took it into the service department and Ryan Murray immediately knew that the radio was bad and needed to be replaced. We scheduled a time for me to drop of my vehicle and they ordered the part and was able to get it replaced in no time at all. Ryan was great with the follow-through, even while he was on vacation for a couple of days too. Great staff and service! More

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