Ryan O'Sullivan
Ryan O'Sullivan at Volkswagen Marin

Ryan O'Sullivan | Page 2

Service Advisor

Volkswagen Marin

720 Francisco Blvd W
San Rafael , CA 94901

Contact Me
4.9
50 Reviews

Since entering the automotive industry in 2017, Ryan has brought a genuine passion for helping clients and a love for vehicles to every interaction. Known for his approachable demeanor and dedication to customer satisfaction, he creates a welcoming and informative experience for each guest. Outside of work, Ryan enjoys the great outdoors, spending his free time hiking, fishing, and off-roading whenever possible. His adventurous spirit and appreciation for nature carry over into his professional approach, making every client journey one to enjoy.

Dealership Experience

4 yrs, 3 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.9

50 Reviews

Write a Review

50 Reviews of Ryan O'Sullivan

May 12, 2026

Dealership Rating
Employee Rating

This was a really efficient service they use lift picked me up and dropped me off and had my car ready and even had a video to review the service that performed More

by brendan.devine9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Volkswagen Marin responded

Thank you, Brendan, for your great feedback about Volkswagen Marin. We’re thrilled to hear your service experience was efficient and convenient, from the Lyft transportation to the service video review and timely completion of your vehicle. We truly appreciate your support and look forward to serving you again in the future.

May 05, 2026

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Employee Rating

VW Marin has provided me the best in service since I purchased my beloved ID Buzz in January. of this year. Their service department is friendly and on-time. They recently did paint protection and repai More

by cecimgabrielli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rodriguez, Alma Lugo

May 12, 2026

Volkswagen Marin responded

Thank you for your outstanding review of Volkswagen Marin. We’re thrilled to hear your experience with our service department has been exceptional since purchasing your Volkswagen ID. Buzz earlier this year. It’s wonderful to know our team provided friendly, timely service and that the paint protection and wheel repair left your vehicle looking showroom-ready. We’re especially glad Daniel went above and beyond to ensure your pickup experience was seamless and convenient. Delivering premium Volkswagen service, attention to detail, and exceptional customer care is always our goal, and we truly appreciate your kind words and support of Volkswagen Marin!

May 01, 2026

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Outstanding service for maintenance and repair. Knowledgeable, friendly, trustworthy service consultants. Especially recommend Ryan O’Sullivan and Alma Lugo. More

by thom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alma Lugo

May 12, 2026

Volkswagen Marin responded

Thank you for your outstanding review of Volkswagen Marin. We’re thrilled to hear you continue to receive knowledgeable, friendly, and trustworthy service for your Volkswagen maintenance and repair needs. It’s especially rewarding to know Ryan O’Sullivan and Alma Lugo provided exceptional customer care throughout your experience. Delivering dependable Volkswagen service and building lasting customer relationships is always our goal, and we truly appreciate your recommendation and support of Volkswagen Marin!

May 01, 2026

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Alma was very professional and helpful! The entire process of the 80,000 mile checkup to the findings from the technicians left me feeling very confident about using you again! And as this More

by Kclark1058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Volkswagen Marin responded

Thank you, Karen, for your wonderful review of Volkswagen Marin. We’re thrilled to hear Alma provided such professional and helpful service throughout your 80,000-mile maintenance visit. It’s especially rewarding to know the communication from both Alma and our technicians left you feeling confident and well informed about your vehicle’s care. Delivering trustworthy Volkswagen service and long-term customer support is always our goal, and we truly appreciate your support of Volkswagen Marin. We look forward to welcoming you back in the future.

April 29, 2026

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Friendly staff and quick processing. They gave me a free Lyft ride back home too. Much appreciated. More

by Nic M
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Service Time
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Recommend Dealer
Yes
May 12, 2026

Volkswagen Marin responded

Thank you, Nic, for your kind review of Volkswagen Marin. We’re delighted to hear you experienced friendly service, quick processing, and convenient transportation assistance during your visit. Providing efficient Volkswagen service and thoughtful customer care is always our goal, and we truly appreciate your support of Volkswagen Marin.

April 23, 2026

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Employee Rating

Adel was extremely professional and listened to my needs. He always pushed to get me the best deal. More

by deuyour
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Cambronero, Adel Belarbi

Apr 29, 2026

Volkswagen Marin responded

Thank you for your 5-star review of Volkswagen Marin. We’re glad to hear Adel provided a professional, attentive experience and worked hard to secure the best deal for you. Delivering a customer-focused and transparent Volkswagen buying experience is always our goal.

April 18, 2026

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Friendly and helpful staff. They sent us a video while checking our car and gave us a report papers, too. More

by dumnoi17
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 21, 2026

Volkswagen Marin responded

Thank you for your feedback. We’re glad to hear you had a positive experience with the Volkswagen Marin service team. Providing friendly, helpful service along with transparent updates like video inspections and detailed reports is an important part of the experience we strive to deliver. We truly appreciate your support and look forward to assisting you again.

April 15, 2026

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Employee Rating

They kept me in formed during the whole process. Thank you very much- a satisfied customer More

by pjmathers
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Volkswagen Marin responded

Thank you for your feedback. We’re glad to hear you were kept informed throughout the entire process and had a positive experience. At Volkswagen Marin, clear communication and customer satisfaction are always our priority, and we truly appreciate your support!

April 14, 2026

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Employee Rating

Got it done quickly and made sure we were clearly informed of what would be done More

by macher
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Volkswagen Marin responded

Thank you for your feedback. We’re glad to hear your service was completed quickly and that our team kept you clearly informed throughout the process. At Volkswagen Marin, delivering efficient service with transparent communication is always our priority, and we truly appreciate your support!

April 14, 2026

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I like taking my car to vw Marin. I feel confident that what ever the repair is needed will be done efficiently. And the staff are genuine and trustworthy. More

by annmcloughlin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Volkswagen Marin responded

Thank you for your feedback, Ann. We’re glad to hear you feel confident trusting Volkswagen Marin with your vehicle and that our team has earned your trust through efficient and reliable service. Providing a genuine, transparent, and high-quality experience is always our priority, and we truly appreciate your continued support!

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