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Ryan O'Sullivan
Ryan O'Sullivan at Volkswagen Marin

Ryan O'Sullivan | Page 5

Service Advisor

Volkswagen Marin

720 Francisco Blvd W
San Rafael , CA 94901

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4.9
50 Reviews

Since entering the automotive industry in 2017, Ryan has brought a genuine passion for helping clients and a love for vehicles to every interaction. Known for his approachable demeanor and dedication to customer satisfaction, he creates a welcoming and informative experience for each guest. Outside of work, Ryan enjoys the great outdoors, spending his free time hiking, fishing, and off-roading whenever possible. His adventurous spirit and appreciation for nature carry over into his professional approach, making every client journey one to enjoy.

Dealership Experience

4 yrs, 3 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.9

50 Reviews

Write a Review

50 Reviews of Ryan O'Sullivan

October 22, 2023

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Employee Rating

Ryan and Patrick worked with me and both gave excellent service. Patrick went above and beyond to try to help figure something out. They even buffed out a scratch that happened before I brought it in. More

by shelley7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Sinkford

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October 21, 2023

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Employee Rating

Richard was Friendly, competent, and fully explained the issue and process. VW Marin service was excellent. Appreciated them cleaning the car! More

by BRAYTONF
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rodriguez , Richard Odetto

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October 14, 2023

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Ryan and other service workers were helpful. Communication was great! Happy to take my car here More

by OLIVIAPORETZ
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Workmanship
Service Time
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Recommend Dealer
Yes
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October 07, 2023

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I've been a loyal client for almost 30 years - the service was polite, prompt, and very reasonably priced. Washing my car, and the Lyft to and from my home really sets VW Marin above the rest! More

by FEBARBOUR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 06, 2023

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Never had a bad experience. The folks are always courteous, knowledgeable and helpful. It's a pleasure doing business at this dealership More

by OLEGZILBERMAN.ZILBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rodriguez , Richard Odetto

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October 05, 2023

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Employee Rating

Always a great pleasure working wirh VW Marin service and sales departments. Customer service is and has always been 5 stars . Thank you. More

by Matt
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Workmanship
Service Time
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Recommend Dealer
Yes
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October 01, 2023

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Great communications and integrity. Always a clean car when I pick up also. Appreciate the Lyft home too! More

by ASIMONS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Odetto

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September 30, 2023

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Employee Rating

Estimated time to complete service work is never accurate and communication about the service status is poor. Always a frustrating service experience. More

by tklein2
Service Time
Service Communication
Recommend Dealer
No
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September 21, 2023

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Employee Rating

Always friendly and helpful service. The ride back home is a very convenient service. Not to talk about how nice the looks when I get it back More

by GUNNEL_BERGSTROM
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Recommend Dealer
Yes
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September 20, 2023

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Great experience with the staff, made the recall issue easy to deal with. Thank you. More

by samara.levine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rodriguez , Richard Odetto

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Sep 21, 2023

Volkswagen Marin responded

Thank you for taking the time to share your positive experience with us regarding the recall issue. We are delighted to hear that our staff made the process easy and stress-free for you. Ensuring that recall issues are handled smoothly and efficiently is a top priority for us, and your feedback reinforces our commitment to excellent service. If you ever have any more automotive needs or if you have any questions in the future, please don't hesitate to reach out. We are here to provide you with the best service possible. Thank you for choosing us, and we look forward to serving you again whenever you need us.

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