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18 Reviews of Ryan Parmerlee
April 24, 2024
Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More
by darrel.dykstra
Other Employees Tagged: Nathan Karr, Benjamin Knudson, Brad Ashby
Helpful 
January 26, 2024
They went above expectations. I didn’t have a appointment and they didn’t mind and took care of it quickly I didn’t have a appointment and they didn’t mind and took care of it quickly More
by mgraham
Other Employees Tagged: Nathan Karr
December 01, 2023
The service manager and mechanic are terrific. I am pleased with the management as well. I am pleased with the management as well. More
by kgreek44
Other Employees Tagged: Nathan Karr, Anthony Gladney, Brahim Bouhaik
September 26, 2023
We had an issue while on a short vacation, we live in Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. More
by Richard
Other Employees Tagged: Nathan Karr, Benjamin Knudson, Brad Ashby
September 15, 2023
Warm, professional greeting, reception area the best, representative knowledgeable and helpful would always recommend to friends representative knowledgeable and helpful would always recommend to friends More
by denniswitte
Other Employees Tagged: Nathan Karr, Brad Ashby
September 08, 2023
PLEASE READ THIS UPDATE! Regarding my previous review addressing my displeasure over the dealer not replacing the worn tires on a car I just purchased from them. Service Mana Regarding my previous review addressing my displeasure over the dealer not replacing the worn tires on a car I just purchased from them. Service Manager/Ryan reached out to me. He offered to replace the worn tires and perform an alignment all at no cost to me. Minutes later Service Advisor/Nathan contacted me, scheduled an appointment and I now have new tires. I could not be happier! Thank you Ryan and Nathan for offering me five star customer service! I look forward to working with you, for all my Mercedes needs, in the future. More
by Mark171562
Other Employees Tagged: Nathan Karr
August 07, 2023
I have been a customer for over 16 years at this location and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. More
by katehartkemeyer
Other Employees Tagged: Nathan Karr, Benjamin Knudson, Brad Ashby
July 29, 2023
Brad worked me in without an appointment and got my problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. More
by llabiz@aol.com
Other Employees Tagged: Brad Ashby , Man who carefully dried car after wash.
July 27, 2023
Thought they were very nice, courteous and liked the text system that kept me informed. system that kept me informed. More
by terry.mccormick
Other Employees Tagged: Nathan Karr, Benjamin Knudson, Brad Ashby
July 19, 2023
Mercedes Benz of Des Moines goes above and beyond when it comes to customer satisfaction. Every employee is 5 star at what they do. We could not be more satisfied with the service from this dealership. comes to customer satisfaction. Every employee is 5 star at what they do. We could not be more satisfied with the service from this dealership. More
by mccann.m.r
Other Employees Tagged: Brad Ashby , Greg Andrew - Service - 5 stars
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