Ryan Scarpelli | Page 6

My salesman, Ryan Scarpelli , as well as all the other staff members made buying a car very easy. Will buy from this dealership again ! staff members made buying a car very easy. Will buy from this dealership again ! More

Report | Print

The service was excellent And I would recommend getting a house and to all my friends and family house and to all my friends and family More

Report | Print

Ryan Scarpelli is the best salesman I’ve ever had in the 10 or so Ram trucks I’ve purchased. He’s goes way past the extra mile for his customers. I drove 60 miles and past 3 other Ram dealerships to buy fr 10 or so Ram trucks I’ve purchased. He’s goes way past the extra mile for his customers. I drove 60 miles and past 3 other Ram dealerships to buy from him at Bettenhausen More

Report | Print

Bettenhausen is a great dealership. The people are all friendly, knowledgeable, and helpful. I would definitely buy my next vehicle from Bettenhausen. The people are all friendly, knowledgeable, and helpful. I would definitely buy my next vehicle from Bettenhausen. More

Report | Print

Ryan was the BEST! He will continue to get all my business in the near future! Super easy and painless! Thanks again Ryan! He will continue to get all my business in the near future! Super easy and painless! Thanks again Ryan! More

Report | Print

Ryan is really the man! He knew what I wanted and called me once he had it in stock. I was with my toddler that day and I was still able to leave the dealer within 2 hours. He knew what I wanted and called me once he had it in stock. I was with my toddler that day and I was still able to leave the dealer within 2 hours. I recommend this dealer to family and friends. No regrets! More

Report | Print

Another positive and smooth experience at the Bettenhausen Dodge Service Department in Tinley Park while having my oil changed and tires rotated on my 2021 Wrangler. I took advantage of their ex Bettenhausen Dodge Service Department in Tinley Park while having my oil changed and tires rotated on my 2021 Wrangler. I took advantage of their excellent weekday after 1pm no appointment oil change service and was welcomed from the moment I pulled into the service doors. I even got a chance to speak with a gentleman in the parts department who gladly helped me research available parts for my 1990 Wrangler rebuild. Professionalism and great customer service!!! Thank you! More

Report | Print

Dealership was great Ryan did a great job as usual. Transaction went fast and smooth. Transaction went fast and smooth. More

Report | Print

Micah the Manager at Bettenhausen has treated me poorly as a consumer. He has also threatened me. I purchased a car Feb 16, 2022. Was also told that I had to put a down payment down to purchase the vehicl as a consumer. He has also threatened me. I purchased a car Feb 16, 2022. Was also told that I had to put a down payment down to purchase the vehicle Jan 5, 2022 which I did. But it is illegal; it's a violation of Consumer Law 15 USC 1662B. Purchased vehicle with Cash a check from Navy Federal bank. They called me two weeks later and said hey we need a new check. My creditor wasn't able to issue me a new check, they told me to tell Bettenhaussen of Orland park to fix their mistake and they will pay them out. Bettenhaussen called me and said your check is no good. It's your fault you need to apply for a new check and start the process over again. This is all over the phone. I let them know that the bank sent me a letter letting me know that the Bettenhaussen Fincan department messed up the check and didn't stamp it. Then Ryan the salemens called me stating that my check wasn't any good and I let him know that it was and that the bank sent me a letter. Then Micah called me yelling telling me that my check was no good. I need to start the process over and get a new check or he is going to take my car. He stated that he is calling the police. I told Micah that the bank sent me a letter and I can send it to him, Micah said send it to ryan I don't check my email. I did just that and didn't hear from Micah until 3 weeks later april 6,2022 threatening to call the police to take my car from a mistake your company made. Everything I did was legal. I will attach the letter from Navy Federal Credit Union. I have never been treated so poorly. Violations of my rights. I am a Consumer and I am protected by Federal Law. Consumer Law `1 Consumer Law 15 USC 1662B consumer law 1692 15 usc 1933 Act Title 15 Chapter 41 The car dealer cannot cancel the purchase contract after the 10-day period has expired. If a car dealer tries to do this, My understanding is that the car dealer is no longer entitled to cancel the purchase contract. Bettenhausen need to take responsibility for their actions. Worst car transaction I have ever Experience. More

Report | Print

Most down to earth people I worked with, Ryan Scarpelli was extremely pleasant to work with,would recommend to all my friends to buy from here was extremely pleasant to work with,would recommend to all my friends to buy from here More

Report | Print