Brandon McHugh
Brandon McHugh at Bettenhausen Chrysler Dodge Jeep Ram
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Brandon McHugh

General Sales Manager

Bettenhausen Chrysler Dodge Jeep Ram

8355 W. 159th Street
Tinley Park, IL 60477

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Brandon McHugh

January 05, 2024

Dealership Rating
Employee Rating

My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me More

by arbrenia47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2024

Bettenhausen Chrysler Dodge Jeep Ram responded

Arbrenia, your feedback is important to us, and we'd like to hear more about your experience at our Service Department. Please contact us at your convenience, so we can discuss your experience. Bettenhausen Chrysler Dodge Jeep RAM Team

Jan 09, 2024

arbrenia47 responded

I have contacted the Service department. Why should I keep reaching out to them my information is in the system. The Service Department is not trying to do anything like I said terrible customer service.

December 08, 2023

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Recently had two separate repairs that were needed and my Jeep is running great once again thanks to the Bettenhausen Service Department team. More

by DWB788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rico & Mike

Dec 11, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bettenhausen Chrysler Dodge Jeep RAM special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

December 02, 2023

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Charles was great to work with. I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! More

by mvite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Charles’ sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Bettenhausen Chrysler Dodge Jeep RAM Team

August 23, 2023

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I bought my car there and use them for my service work. They are courteous and professional. More

by joejudyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

July 19, 2023

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Employee Rating

Fast and efficient great with warranty work. Friendly staff. That is all I got I’m wasting words More

by scottrw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

March 22, 2023

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I've been a customer of Bettenhausen Chrysler Dodge Jeep Ram for a time, from managing to sales to service, I never had a bad experience. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Abramowicz, Troy Bettenhausen, Micah Neely , Rico in service, top notch.

Mar 27, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Eddie, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Bettenhausen Chrysler Dodge Jeep RAM Team

March 22, 2023

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I've been a customer of Bettenhousen Chrysler Dodge Jeep Ram for many years, I've yet to be disappointed, from management to sale to service. I couldn't ask for anything more. More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Eddie, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bettenhausen Chrysler Dodge Jeep RAM Team

February 02, 2023

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Employee Rating

Clean and professional staff. Transaction was hassle free and couldn't of asked for better experience..I even got to meet the owner on our way out the door..class act. I would hig More

by Jaytonkin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2022

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Employee Rating

Exceptional sales staff and service department. My eales rep. Scott and service writer Amanda are definitely an asset to the dealership. More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2022

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

September 21, 2022

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Employee Rating

My #1 place ! ! Always helpful and friendly They are never pushy. Love the service department!! More

by Mary Jayne F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 21, 2022

Mary Jayne F. responded

Thank you so much !! Always going above and beyond!! Rico is awesome and Kyle is the best !!! Thanks guys !!

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