Ryan Scarpelli | Page 8

This dealership has the friendliest staff and they are very knowledgeable and it is really clean! very knowledgeable and it is really clean! More

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We received excellent service from Ryan. He made buying a new car a relatively painless experience!!!! new car a relatively painless experience!!!! More

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Everyone was very friendly! The "no-pressure" atmosphere made the experience very pleasant! Jamie is the BEST! made the experience very pleasant! Jamie is the BEST! More

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Always an Awesome experience at Bettenhausen. Whether it’s buying or getting an oil change my experience’s are always top notch. it’s buying or getting an oil change my experience’s are always top notch. More

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They repaired my car in a record time! I was extremely happy to have my car back so quickly. They kept me informed on the progress. Extremely good customer service happy to have my car back so quickly. They kept me informed on the progress. Extremely good customer service More

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Quick easy process. Was able to communicate out the door price quickly. When I got to dealership, quick overview of the vehicle, test drive, review of trade in(all in 15 minutes) paperwork took about 15 min price quickly. When I got to dealership, quick overview of the vehicle, test drive, review of trade in(all in 15 minutes) paperwork took about 15 minutes. 30 minutes or less and I was out the door! Second vehicle purchased here and I will definitely look at doing so again. More

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Sale person was very knowledgeable and answered all question with no hesitation at all .Very pleasant to deal with question with no hesitation at all .Very pleasant to deal with More

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With amazing staff at this dealership, it made leasing my new jeep easy and simple! I would highly recommend this place to family and friends looking for a new or used car! new jeep easy and simple! I would highly recommend this place to family and friends looking for a new or used car! More

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I've bought my last 6 vehicles from them so what else is there to say. I also referred my mom to them after she had a bad experience elsewhere and she bought a Jeep. there to say. I also referred my mom to them after she had a bad experience elsewhere and she bought a Jeep. More

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Saw a used Pacifica on their website and filled out the interest form. Rita contacted me the next day to make an appointment for us to come in and test drive. Made the appointment for the next morning, 6 interest form. Rita contacted me the next day to make an appointment for us to come in and test drive. Made the appointment for the next morning, 6/13. When we arrived, Rita brought us to Ryan Scarpelli, a salesman who was very nice. Unfortunately, the vehicle was not there. An office manager left the dealership with it the night before on vacation for a week. What was the point in making an appointment? Ryan brought his manager over who offered no explanation. A day or two later, I received an email from Ryan with more info on the car. I responded that I didn’t need more info, I had been prepared to purchase the car if the test drive went well. He apologized again and said he’d be in touch when the vehicle was returned. A week later, I received an email containing nothing...”Dear Laura: Sincerely, Ryan Scarpelli”. Whatever technology this dealership is using to communicate with customers and schedule test drives is not working, and Management doesn’t really care. More

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