Ryan Scott

Zach went above and beyond for me and my kiddos dad on two new vehicles for us. He didn’t give up and made sure it was a payment we could afford. Thank you so much for making this possible! two new vehicles for us. He didn’t give up and made sure it was a payment we could afford. Thank you so much for making this possible! More

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Went there to look at a GMC which I didn’t like, but I had a couple of backup vehicles I had saved to look at. I test drove a 2022 jeep which I liked and decided to purchase. The online price was listed had a couple of backup vehicles I had saved to look at. I test drove a 2022 jeep which I liked and decided to purchase. The online price was listed as 21,942 which is what I expected to pay. I ended up spending over 3 hours at the dealership waiting and was told my monthly payment would be higher because this vehicle had more miles and the interest rate would go up, even though my credit was good. Turns out they reran my credit multiple times, which had already been done before I came in. I also came in with a flyer that offered around $2000 off in down payment assistance or about $2000 off the vehicle price. There was also a drawing which I got $5 out of. I had one salesmen tell me I would get a $500 Visa card if I didn’t get a higher prize in the drawing. Then when I asked about it , I was told the gift card was actually another drawing I would be entered for. They also stashed my flyer somewhere and said nothing about the $2000 off or down payment assistance. So this brings me to financing, I went through signing paperwork and argued with the finance guy over getting an extended warranty. I’d had really bad experiences with these previously and declined it, but he was really insistent on trying to sell it. He printed out a number of papers which I signed, then finally came to one I had to sign on an iPad which only had room to see the signature. I never saw a sheet with a total cost breakdown and I know I should have asked for it. However I didn’t and he printed the last papers I’d signed electronically and quickly put them in an envelope before I could read them. So when I got home I started looking over the paperwork closely. My paperwork showed a purchase price of $26,800 which is NOT what the website showed as a Patriot pledge price, the website showed a price of $21,942.  That is the price I expected to pay, there’s also a documentation fee of $609 which I was not informed of beforehand.  I was shocked to say the least and the price increase of $4,858 is not something I’m willing to settle with.   So I emailed my sales guy and the manager of the dealership that night. I emailed again the next day. I have also texted and called. It has been a week now and I’ve called, emailed and texted multiple times to different people. I was assured a manager would call me back. Not one has, I’m regretting purchasing from this dealer as they like to bait and switch, they don’t honor their flyers or the advertised price of a vehicle. And they don’t return calls or emails. Buyer beware, stay far away and take your business elsewhere. More

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Best car buying experience I ever had ! They are phenomenal! Only place I will be going from now on ! Carson & the team there, is amazing ! They are phenomenal! Only place I will be going from now on ! Carson & the team there, is amazing ! More

by noeemily033 Verified Customer Verified Customer

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I thought I would never be able to get another car so soon but Patriot was awful good with helping me and id recommend them to my entire family.thank you so much soon but Patriot was awful good with helping me and id recommend them to my entire family.thank you so much More

by CLIFFORDBISHOP065 Verified Customer Verified Customer

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Poor service start to finish, added services not requested, over charging and poor craftsmanship with services performed. Ryan was argumentative when confronted and there was no follow up by the se requested, over charging and poor craftsmanship with services performed. Ryan was argumentative when confronted and there was no follow up by the service manager as requested. More

by bgkhuna94 Verified Customer Verified Customer

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Very pleased with Ryan and his professionalism. Even though i had been told to come for an appt he realized they needed to get another part & made an appt when everything would be there! Even though i had been told to come for an appt he realized they needed to get another part & made an appt when everything would be there! More

by debbieclaybrook5 Verified Customer Verified Customer

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really cannot understand why "they" make it obligatory to write something. if i don't wish to convey any additional thoughts, that shouldn't prevent me from sharing a kind word for dealership and staff. th write something. if i don't wish to convey any additional thoughts, that shouldn't prevent me from sharing a kind word for dealership and staff. the only worse survey is the one that inquires about my motives...myofb More

by sxquinn Verified Customer Verified Customer

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Ryan took care of me and my personal vehicle after a issue I had thanks issue I had thanks More

by eisaacg96 Verified Customer Verified Customer

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Everything was smooth. The communication as they made progress was helpful. Everyone was friendly and very helpful. The communication as they made progress was helpful. Everyone was friendly and very helpful. More

by DUSTIN_918 Verified Customer Verified Customer

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They are very helpful and willing to work with people, I have recommended a few people over there and they have been satisfied as well have recommended a few people over there and they have been satisfied as well More

by brandonr2010 Verified Customer Verified Customer

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