Ryan Smith | Page 6
Mercedes-Benz Service Advisor
Dick Dyer Mercedes-Benz
5825 Two Notch Rd
Columbia, SC 29223
180 Reviews
Write a Review180 Reviews of Ryan Smith
March 13, 2026
Super company to deal with. they are always courteous and quick to respond to my needs they are always courteous and quick to respond to my needs More
Other Employees Tagged: Boyce Rampey, Sarah Dorame, Jay Kirkland
March 05, 2026
I'm very satisfied with the work performed by the technician that serviced my 2011 E350 4MATIC Sedan. Great customer service, by both Ryan and A.J. They were very professional during my visit and bot technician that serviced my 2011 E350 4MATIC Sedan. Great customer service, by both Ryan and A.J. They were very professional during my visit and both ensured my issuse was resolved in a timely manner. More
Other Employees Tagged: A.J.
March 04, 2026
Don’t have loaner cars available when it takes more than a day to get repaired. Service person did not keep me informed when my car would be ready, I had to call to speak to manager because he left early , a day to get repaired. Service person did not keep me informed when my car would be ready, I had to call to speak to manager because he left early , to find out status of my vehicle. Customer Service should be a priority. More
March 01, 2026
Always very professional with such wonderful attention to details. Very friendly staff that are always very welcoming to customers details. Very friendly staff that are always very welcoming to customers More
Other Employees Tagged: Scott Mims, Sarah Dorame
February 27, 2026
The service department did a phenomenal job and keeping me informed. Ryan, the service provider and the service technician was very courteous and professional. me informed. Ryan, the service provider and the service technician was very courteous and professional. More
February 26, 2026
My service advisor Ryan Smith is exceptional. A true joy to work with. He is very attentive to a customer’s needs. I have purchased several Mercedes from Dick Dyer. My current vehicles was not p A true joy to work with. He is very attentive to a customer’s needs. I have purchased several Mercedes from Dick Dyer. My current vehicles was not purchase at this dealership. You would not know it based on the way I have been treated by Ryan. I am truly grateful for that. More

