Ryan Smith
Ryan Smith at Dick Dyer Mercedes-Benz

Ryan Smith | Page 7

Mercedes-Benz Service Advisor

Dick Dyer Mercedes-Benz

5825 Two Notch Rd
Columbia, SC 29223

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4.8
180 Reviews
4.8

180 Reviews

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180 Reviews of Ryan Smith

February 25, 2026

Dealership Rating
Employee Rating

The service was great and I appreciate all that they have done for me with my vehicle. Thank you. More

by henryk.smith1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Mims

February 23, 2026

Dealership Rating
Employee Rating

Great communication and service easy process as well. I would recommend his services to my family and friends. More

by dcwright1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
Employee Rating

Dro Setting up for service was very good from scheduling the appointment to completing the service. Ryan was professional and knowledgeable about what my needs were. More

by AJHOLMES1509
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2026

Dealership Rating
Employee Rating

The service rep was was very friendly. He listened to the problem I was having and immediately took my car in and did the repairs. More

by oliviagreen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Dorame

February 22, 2026

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Employee Rating

Appreciated the fact that they offered the valet service and came to my home to pick up the vehicle for service especially when this service was going to take most of the work day. It's hard to ask others More

by JBOND1134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

Waiting time was way less than schedule. Service department had me in and out in less than hour and half. Thanks Ryan Smith and team. More

by BYSMITH027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

My service experience was fantastic due to Ryan, my service advisor. He’s always friendly, informative and helpful. More

by JAYNORRIS21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

1. Such excellence in customer service 2. Trustworthy 3. Clean Facility 4. Well Informed 5. They not only expect customers, they anticipate customers!! More

by VRIVERSHUTCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Mims

February 14, 2026

Dealership Rating
Employee Rating

The service department personnel were very polite and professional. I was pleased with the quality of the work done on my car and will definitely be a returning customer. Thanks! More

by ysblevins
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 14, 2026

Dealership Rating
Employee Rating

I love Sarah and James. They have the best customer service. They always take good care of me when I come in for service. More

by rachaelawatson3
Service Price Transparency
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Recommend Dealer
Yes
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