Ryan Smith | Page 8
Mercedes-Benz Service Advisor
Dick Dyer Mercedes-Benz
5825 Two Notch Rd
Columbia, SC 29223
180 Reviews
Write a Review180 Reviews of Ryan Smith
February 12, 2026
The service team was excellent. Everyone was courteous and went out of their way to ensure I received high quality service. I highly recommend this dealership. Everyone was courteous and went out of their way to ensure I received high quality service. I highly recommend this dealership. More
Other Employees Tagged: Boyce Rampey, Sarah Dorame
February 08, 2026
Overall the place is nice, the people are friendly and they have a lounge with snacks, coffee, and charging station. However, my car was there for routine 10k mile service and was given back to me without they have a lounge with snacks, coffee, and charging station. However, my car was there for routine 10k mile service and was given back to me without the car washed and without windshield wiper fluid being checked because there was NONE in there. (Never was actually, I just figured I’d get it rectified when I went for service). NOPE. I called my sales agent and told him about the wash and he had me come back and they washed it. I haven’t called him about the washer fluid yet but I’m sure he’ll have it fixed. Sales Dept 10/10. Service Dept 7/10. More
Other Employees Tagged: Tim Blunt
February 08, 2026
LOVEEE this dealership! I’ve been dealing with this dealership since 2018, and they’ve always been great! I always brag about how amazing they are, and Ryan is the absolute I’ve been dealing with this dealership since 2018, and they’ve always been great! I always brag about how amazing they are, and Ryan is the absolute BEST!! I wish could give them more than 5 stars!! More
February 05, 2026
Everyone in the service department were very kind and helpful. Excellent customer service and support. I definitely will be back for any future service needs for my car. helpful. Excellent customer service and support. I definitely will be back for any future service needs for my car. More
Other Employees Tagged: Boyce Rampey, Sarah Dorame
February 05, 2026
Great staff at arrival, explained my needs, check my tires and explain to me when to get new ones. Pick was very easy and on time. tires and explain to me when to get new ones. Pick was very easy and on time. More
Other Employees Tagged: Scott Mims, Jill Lara, Sarah Dorame
February 01, 2026
On a positive note, I love and appreciate the mobile service but on another note I am frustrated at the lack of loaner cars. I used the Audi dealership 6 years to get my car serviced and they always had service but on another note I am frustrated at the lack of loaner cars. I used the Audi dealership 6 years to get my car serviced and they always had loaner cars for us. More
January 30, 2026
Outstanding service. Everyone so willing to help with any car problem. Boyce is terrific in working with you on car maintenance. He is an asset to the service departme Everyone so willing to help with any car problem. Boyce is terrific in working with you on car maintenance. He is an asset to the service department. The guys in the shop know what they are doing and keep my car running properly. Love, love,.love John Madison. Super employee at Dick Dyer. More
Other Employees Tagged: Boyce Rampey
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