Ryan Tuttle

The dealership was helpful with any questions I had and helped me get the vehicle I wanted. helped me get the vehicle I wanted. More

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Brian the sales rep and Ryan the manager were outstanding and a great team to get the job done! and a great team to get the job done! More

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I purchased a scat pack Challenger from Glenbrook in 2022 reached out this past year about purchasing a truck nothing happened still haven’t been contacted about the Build or about anything spoke with them a reached out this past year about purchasing a truck nothing happened still haven’t been contacted about the Build or about anything spoke with them asking if I could get the thousand dollars I put down on the truck back Since I never signed anything they said no, and were very rude over the phone will not be dealing with them in the future and would recommend to anybody thinking about buying a vehicle not to deal with Glenbrook More

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Excellent dealership with exceptional service! Derry was fantastic to work with and I’d highly recommend him! Derry was fantastic to work with and I’d highly recommend him! More

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Throughout the process of buying my new truck, Ryan Tuttle and Ken Starnes were extremely helpfull Tuttle and Ken Starnes were extremely helpfull More

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Excellent experience. I was very happy with the sales process. I traveled out of state for the vehicle I purchased and they handled everything professionally and in a tim I was very happy with the sales process. I traveled out of state for the vehicle I purchased and they handled everything professionally and in a timely manner. I will definitely purchase another vehicle with them. More

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I am writing this after **months** of being ignored by your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a car that your team clearly knew had issues, and instead of addressing those concerns, Ryan has chosen to disappear behind voicemail, unanswered messages, and total silence. The lack of accountability is astounding. I have called for months. I have followed every step I was told to follow. And the result has been nothing but avoidance, excuses, and a complete refusal to do the bare minimum of customer service. At this point, it would take actual effort to communicate this poorly. This dealership made a profit off of selling me a faulty vehicle, and then your service manager decided that acknowledging the problem was optional. That level of negligence and disregard is not just unprofessional. It’s insulting. If this is how you treat customers after the sale is made, people deserve to know. The service department leadership needs a serious intervention, because right now it is operating with all the urgency, transparency, and competence of a brick wall. I will continue escalating this until someone in this organization decides that doing their job is more convenient than ignoring me. More

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Todd Macon and the whole staff were great to work with! I highly recommend the Glenbrook group. They made the process easy and pleasant! I highly recommend the Glenbrook group. They made the process easy and pleasant! More

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We purchased a vehicle from this dealership and had it delivered. All loan documents and purchase agreements were signed by both parties. A week later, we were contacted and told that the price had been w delivered. All loan documents and purchase agreements were signed by both parties. A week later, we were contacted and told that the price had been written incorrectly by $4,000 and that we needed to sign new paperwork to reflect the higher amount, because the dealership had submitted that higher figure on the title work. While I understand mistakes happen, we reasonably relied on the signed agreement. The payment schedule we reviewed matched what we expected, so we assumed numbers were adjusted within the deal as dealerships often do. Additionally, the vehicle was delivered with undisclosed body damage. To their credit, they offered to repair it. After consulting legal counsel, we chose to return the vehicle and requested our trade-in back. The general manager, Ryan Tuttle, assured us our deposit would be refunded once the dealership’s vehicle was returned. That vehicle was returned on Friday, 9/26. Despite repeated calls, texts, and voicemails, we have not received the refund, nor has anyone followed up. While $500 may not mean much to a large dealership, this situation has cost us time and money for a car we no longer own—including tint deposits, custom floor mats, and attorney fees. More importantly, it reflects a lack of accountability and integrity. Professional tone alone does not make up for broken promises and failure to follow through. This experience is exactly why car dealerships struggle with reputation. Based on our treatment, I could not recommend doing business here. Buyer beware. More

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Went to the dealership with an open mind, left with a new Grand Cherokee L! I’ll miss the Malibu I had but Ken helped us get into a new Jeep that will be a lot more comfortable and have much more space for Grand Cherokee L! I’ll miss the Malibu I had but Ken helped us get into a new Jeep that will be a lot more comfortable and have much more space for road trips! More

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