Ryan Urban
Ryan Urban at Toyota of Kent

Ryan Urban | Page 5

General Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.8
105 Reviews
4.8

105 Reviews

Write a Review

105 Reviews of Ryan Urban

March 23, 2023

Dealership Rating
Employee Rating

AMAZING. Great staff! FAST AND EFFICIENT. Will always do business with them. I recommend 10 out of 10 . More

by DJLANO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RYAN DODGE 5 stars!

Mar 26, 2023

Toyota of Kent responded

Hi Djlano5, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

March 21, 2023

Dealership Rating
Employee Rating

They were absolutely amazing in everything that they did. I cannot recommend them highly enough from their professionalism to their friendliness. More

by The0rangutain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Ashley Williams, Matt Roberts, Anthony Bonina , Kaylee Genthner, Tiffany Lucas, Dale, Andrea, (everyone at maintence dept)

Mar 26, 2023

Toyota of Kent responded

The0rangutain, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 26, 2023

Dealership Rating
Employee Rating

Everyone there was friendly, courteous snd professional. Answered all my questions. The salesman, Trevor, explained everything and took so much time explaining all of the features of my new Rav 4!!! He ev More

by TAKSTAR00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Roberts , Trevor Kovacs, Tyler in Finance

Mar 01, 2023

Toyota of Kent responded

Takstar00, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We look forward to your next visit! Take care!

Mar 01, 2023

TAKSTAR00 responded

Look forward to seeing you guys again!😀

February 21, 2023

Dealership Rating
Employee Rating

Nice people good service I recommend your guys to everyone real friendly and professional thank you very much More

by JLRIVERA3073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2023

Toyota of Kent responded

Hi Jlrivera3073, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

February 07, 2023

Dealership Rating
Employee Rating

My wife and I went to Toyota of Kent to purchase a new 2023 Highlander. My experience from start to finish was great. Tom the Sales Rep was patient and informative and willing to help in any way he could More

by CHARLIE_DAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bonina , Tom Powers - Sales Rep.

Feb 14, 2023

Toyota of Kent responded

Charlie_day, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2023

Dealership Rating
Employee Rating

At 75 years of age, I've been to many dealerships. This is BY FAR the best experience for me in purchasing a truck. From sales to finance to service, everyone was pleasant and professional. More

by JA18AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andria Allgood, Tyler Bonina, and John in service

Feb 07, 2023

Toyota of Kent responded

Ja18aj, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

Dealership Rating
Employee Rating

Exceptional dealership both in sales and service! Dealing with for 20 plus years and will continue to do so!! More

by RICKLA48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2023

Toyota of Kent responded

Hi Rickla48, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 15, 2023

Dealership Rating
Employee Rating

The staff was helpful and kept me updated. I would definitely go back to have more work done. More

by LISA_KNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Toyota of Kent responded

Lisa_knapp, we are so happy to read such a great review about Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

January 13, 2023

Dealership Rating
Employee Rating

Good quick service. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. More

by Neil.paolucii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2023

Dealership Rating
Employee Rating

As usual the service was excellent, quick and reasonable. Toyota does it right does it fast and reasonably priced. More

by TLENNON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Toyota of Kent responded

Tlennon45, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Thank you, and have a fantastic day!

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