Ryan Urban
Ryan Urban at Toyota of Kent

Ryan Urban | Page 7

General Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.8
105 Reviews
4.8

105 Reviews

Write a Review

105 Reviews of Ryan Urban

August 10, 2022

Dealership Rating
Employee Rating

Excellent service, fast, friendly and done right the first time. Best service department in the world. More

by JBLAZSIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Matt Roberts, Anthony Bonina , Kaylee Genthner, Tiffany Lucas

Aug 12, 2022

Toyota of Kent responded

Jblazsik, thank you for your kind words and this wonderful review!

August 03, 2022

Dealership Rating
Employee Rating

I knew what I wanted going in so it was fairly simple. The process was smooth and painless if you know what I mean. I would recommend this dealership to anyone looking for a Toyota. More

by RIDEAN55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bonina

July 21, 2022

Dealership Rating
Employee Rating

Everyone was kind, knowledgeable, patient, and informative. All of the questions asked were answered without hesitant, and if they weren’t sure multiple sources confirmed before provide a valid an More

by RAJINAADHIKARI592
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz

Jul 24, 2022

Toyota of Kent responded

Rajinaadhikari592, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 14, 2022

Dealership Rating
Employee Rating

Would not recommend this dealership to anyone, they would not deal with even the most minimal amount More

by TANDJFEAR
Price
Recommend Dealer
No
Jul 19, 2022

Toyota of Kent responded

Hi there! I am very sorry to hear about your experience with us. I would like to be able to chat about what went wrong, and see how we can fix it. My name is Kaylee and I am the customer relations manager here and I would love to be able to chat, give us a call anytime. Our number is 330.673.2200. Thank you for your review, and again I apologize for your experience.

July 06, 2022

Dealership Rating
Employee Rating

Ryan the General Manager very knowledgeable and helpful. Ryan even offered to have the car delivered on a Saturday which we kindly accepted. I will recommend all my friends to Toyota of Kent. More

by DONNAKILBANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams

Jul 19, 2022

Toyota of Kent responded

Donnakilbane, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 01, 2022

Dealership Rating
Employee Rating

Bill (I believe was his name) was a great salesman who listened to me and managed to get me a solid deal. More

by JMCCAUL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Toyota of Kent responded

Hi Jmccaul2, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2022

Dealership Rating
Employee Rating

Toyota of Kent is an absolutely amazing dealership with such a knowledgeable staff! They are extremely personable, professional, and are always ready to help their clients find the perfect car! They proact More

by ALLISON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bonina

June 16, 2022

Dealership Rating
Employee Rating

Wonderful, friendly service! Andria was great. The whole process was easy and every detail was taken care of. More

by CUINROMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Genthner, Andria

June 07, 2022

Dealership Rating
Employee Rating

My salesman Ryan helped me get exactly what I wanted and didn't push me to get something I didn't. Quick, personable, and professional. More

by WSMITH52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We hope you have a great day!

June 06, 2022

Dealership Rating
Employee Rating

It was easy to check in, the work was done on a timely manner, check was easy as well. More

by MELSPICERSEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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