Ryan Urban | Page 8

They have always been so helpful and quick with everything! Always been a positive experience ever time I have gone there! And I love my car!!! everything! Always been a positive experience ever time I have gone there! And I love my car!!! More

by RAHRENS1 Verified Customer Verified Customer

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Best Toyota dealership around Cleveland area, trust me go to other dealership and than just come here to match. I bet you will ended up buying from here. This is my 4rth family purchase from here. Toyota to other dealership and than just come here to match. I bet you will ended up buying from here. This is my 4rth family purchase from here. Toyota from brands and Don Joseph from Dealership's. More

by NAVNEETCHEEMA03 Verified Customer Verified Customer

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Great experience with this dealership! Everything was quick, easy and smooth. I'll definitely go back to them in the future. Everything was quick, easy and smooth. I'll definitely go back to them in the future. More

by MWVINCENT Verified Customer Verified Customer

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My experience with Toyota Kent was amazing! ! I can not say enough about how happy I am with my experience at this dealership!! ! I can not say enough about how happy I am with my experience at this dealership!! More

by MELISSA.NAJDA Verified Customer Verified Customer

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It was disappointing when we walked in that the lady didn't show me on the schedule lucky for me the lady I spoke to came out and confirmed didn't show me on the schedule lucky for me the lady I spoke to came out and confirmed More

by Vwhite1024 Verified Customer Verified Customer

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Scammed! Untrustworthy! Purchased(October 2021) a used car for my daughter who is a freshman at Kent University. I explained to the salesman my daughters sit Untrustworthy! Purchased(October 2021) a used car for my daughter who is a freshman at Kent University. I explained to the salesman my daughters situation and that I was in Minnesota so I needed someone to trust. He said he had two daughters of his own and would take care of her. The salesman Tom said the vehicle went through a full inspection and that everything on the vehicle that need repairs was done. He listed all of the items they fixed. Bottom line...not true. Car broke down DAYS later. First time they fixed(Starter) I bought new battery cause battery was old and weak.. Then again WEEKS later(rear axel bearing). Wouldn't fix it. Took to a Firestone in Akron for repairs and a inspection and the struts are original and have failed, the intake and valve covers were leaking profusely. Firestone was HALF the cost to repair! Talked to salesman Tom, nothing he would do. The wheel bearings on both sides of the rear axel were bad and caused all the dash lights to come on. The car was a $7000 Toyota Highlander. Repairs so far total over $3000. When I visited our daughter a few MONTHS later I took the car for an oil change. Tranny lines were rusted through and leaking. I brought it to Toyota of Kent and asked to trade it back in for something else and they only would give me $500. I asked to speak to Management and they would not even talk to me. They were in the next office! More

by JEFFREYJUNGWIRTH Verified Customer Verified Customer

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The service center is great. The sales team, not so much. The waiting area here is great also. The sales team, not so much. The waiting area here is great also. More

by MATTWEBSTER63 Verified Customer Verified Customer

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From the day I purchased my Rav 4 here in 2016 to the present, I have always had a great experience with this dealership. I can always rely on the service team to give me good advice as to what needs to present, I have always had a great experience with this dealership. I can always rely on the service team to give me good advice as to what needs to be done when I bring my car in for its regular maintenance and servicing. Love my car and appreciate the honesty, respect and support I have always been shown. Teri Moran More

by TREAMORAN Verified Customer Verified Customer

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They had a car that I wanted at a fair price and didn’t pressure me to buy it. pressure me to buy it. More

by DAVID57 Verified Customer Verified Customer

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Kent Ohio Toyota dealer is very nice place for buying and trading car.I wounding there’s so nice and helpful people. trading car.I wounding there’s so nice and helpful people. More

by PREMSUBBA209 Verified Customer Verified Customer

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